Software Platform Consulting

MAY 28, 2019

This is the third in my series on SaaS Metrics for Enterprise-Driven B2B Networks. Often, as with P2P, payments, Order to Cash, and EDI networks, there may be a significant time lag between: the bookings or cash—if any—coming from one side, and. the eventual bookings or cash coming from the other side of the platform. (And

SaaS Payments 56

SaaS Payments Enterprise B2B Metrics 56

Neil Patel

APRIL 28, 2021

As one of the largest e-commerce platforms on the internet, Shopify offers budding (and established) entrepreneurs a platform to sell their wares and increase their reach. With millions of active buyers on the platform, there is plenty of opportunity for brands to grow their revenue. That’s not all.

Merchant Services 110

Merchant Services Payment Methods Payments Payment Services 110

FastSpring

JANUARY 26, 2024

Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS being an integral part of impacting the entire business. Jake Dipple 4:40 Of course, so, Sideways 6 we’re ID management platform, and we exist to bring good ideas to life every day.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Totango

FEBRUARY 9, 2022

Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process. For companies, making renewal easier for customers increases retention, thereby increasing revenue.

Outsourced Development 93

Outsourced Development Payment Services Payment Solutions Retention 93

Baremetrics

JULY 7, 2021

For SaaS companies, success depends highly on using key metrics to track financial growth and enhance visibility into all the key performance indicators. For every decision-maker in a SaaS company, understanding SaaS financial benchmarks makes a proper interpretation your internal performance metrics possible. Try Baremetrics free.

Benchmarks 105

Benchmarks SaaS Payments SaaS Payments 105

SaaSOptics

JULY 12, 2021

Like with Revenue, ASC 606 has changed the way companies must account for certain types of Expenses. . Our goal in developing this product enhancement is to deliver the same stress-free experience our customers enjoy when accounting for Revenues to the Expense side of the house as well. Why Expense Recognition? . How does it work? .

Payments 52

Payments Payment Solutions Payment Services SaaS Payments 52

Chart Mogul

DECEMBER 20, 2022

Product analytics, customer data or user feedback from your CRM, as well as revenue analytics, all play an essential role in understanding and growing your business. The team has also been working hard all year to bring you these and many other improvements to the ChartMogul platform. Let’s get to it. Try it out. .

Systems Review 52

Systems Review Payment Solutions Payments Azure 52

BrightBack

JANUARY 17, 2022

We started Brightback in 2018 with a vision to automate customer retention for digital subscriptions to improve the consumer experience throughout the journey, deliver measurable revenue ROI to the retention manager via Brightback’s churn deflection funnel, and free up product managers to focus on core services and acquire more customers.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Neil Patel

JANUARY 4, 2023

Change is difficult, and you probably don’t want to switch to the new platform. Currently, over 73 million websites use Universal Analytics, and most are going to continue using Google for their analytics even after the platform is retired. But why do webmasters need to change platforms in the first place? Look, I get it.

Payment Methods 82

Payment Methods Payments Payment Services Payment Solutions 82

Software Platform Consulting

JUNE 3, 2019

Welcome to the last, and most important, in my series of posts on metrics unique to Enterprise-Driven B2B Networks. The last metric, buyers per supplier, is easy to calculate if your platform is architected as a network. (If If you did not architect your platform so suppliers have one account for all buyers, shame on you.).

SaaS Payments 40

SaaS Payments B2B Enterprise Metrics 40

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 104

Technical Review Systems Review Sales Recruiting AI Search 104

Software Platform Consulting

SEPTEMBER 27, 2016

Early (and Fuzzy) Saas Metrics From B2B Networks. Until a B2B Network catches on, the metrics can be gloomy. (The In fact, you typically see just about every metric you can think of, except the ones that matter: flow through, take rate, and participation. So when a small network provides some real metrics, they deserve credit.

Metrics 40

Metrics Payment Solutions Payments Payment Features 40

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

ChurnZero

OCTOBER 5, 2022

This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention. To create an actionable scorecard, you need to collect the most relevant metrics.

Underperforming Technical Team 94

Underperforming Technical Team Payment Services Payment Methods Scale 94

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. For example, you need to calculate the growth rates for monthly recurring revenue (MRR), active customers, average revenue per user (ARPU), and more. For example, you might look at the revenue of the business. What is a Growth Rate?

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

Baremetrics

JANUARY 18, 2022

Companies that operate over multiple regions or countries are increasingly turning to price localization as a way of bringing in more customers and growing their revenue. This is particularly useful for SaaS businesses without many brick-and-mortar assets. Table of Contents. What Is Price Localization? Why Use Price Localization?

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98

Sales Hacker

AUGUST 7, 2020

samsales Consulting. Head of Sales, Emerging Business. Team Lead – New Business. Senior Vice President, Strategic Sales & Revenue. Predictable Revenue Inc. President | Chief Revenue Officer. Enterprise Business Development Manager. Chief Revenue Officer (CRO). Chief Revenue Officer.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Neil Patel

APRIL 12, 2021

Recurring Business Revenue. Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. Average revenue per user (ARPU): ARPU is how much money you earn per user. billion by 2025.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Baremetrics

MAY 7, 2019

Company C was funded by pre-orders from customers, a friends and family round, and then through revenue-based financing for a period of time. Dictionaries and founders alike can’t agree on the definition of what it means to bootstrap a business. Bootstrapping purists insist on only using revenue from customers to fund the business.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Baremetrics

AUGUST 5, 2021

Especially with monitoring your metrics. Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Source: Harvard Business Review Between now and when companies find out what works best, embrace flexibility and give employees the autonomy to get their work done regardless of when and where.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. What ratio of revenue is healthy for professional services to account for? What sort of terms make them less beneficial for the vendor? *

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

ProfitWell

JULY 8, 2020

Private letter rulings are specific to the company that requested them, so it would be best to consult with a tax professional if your SaaS business is in Arizona. That may change in the future, so always be sure to consult with a tax lawyer when you're opening or expanding a business. Audit-proof revenue recognition.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods SaaS 52

Chart Mogul

SEPTEMBER 17, 2020

Monthly recurring revenue is one of the least exciting topics to take on in 2020. And if you still feel some questions remain unanswered, you can always reach us at marketing@chartmogul.com or on our Twitter account to ask your burning question about MRR or anything SaaS metrics-related. MRR stands for Monthly recurring revenue.

Payments 145

Payments Revenue Payment Features SaaS Payments 145

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 100

Payments Pricing Compensation SaaS Payments 100

Intercom, Inc.

MAY 3, 2018

If a process doesn’t stick, don’t hesitate to move from it. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. It might be increasing revenue.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Chargify

APRIL 23, 2019

The “primary risk [during pre-startup] is the failure to design a business plan and strategy that will enable the company to become profitable as it makes sales and earns revenue. Establishing/implementing metrics and analytics**. After all, that monthly recurring revenue is the engine that makes a SaaS business work.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

CustomerSuccessBox

SEPTEMBER 4, 2019

If your company has a platform to understand the health of the account, then your life is sorted. Depending on the internal processes at your company and their maturity stage, you might also be using a Customer Success Platform. If your company has a platform to understand the health of the account, then your life is sorted.

SaaS Payments 78

SaaS Payments Payment Services Payments Payment Facilitation 78

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

DECEMBER 26, 2019

So the budget for the team was about a million and that team would bring in about 5 million in revenue. Do we have any golden rules for hiring something/someone versus both buying a platform? I’ve done community marketing and I’ve built virtual platforms for sure. And then I was leveraging three engineers.

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

OPEXEngine

JUNE 9, 2020

You may be too busy reacting to the crisis to think about recovery at this moment, but research shows you will want to act before the crisis ends if you want the fastest recovery. Recent survey data from Global Research shows there is an expectation of -20% hit to the 2020 professional services revenue forecast.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Tom Tunguz

NOVEMBER 13, 2012

Or the costs are deducted from their portion of the revenue share. Successful partnerships often have marketing performance metrics in the contract. NRE payments have seduced startups in the past (including one I worked for). Other forms of remuneration include revenue share - the split between the parties. Avoid them.

Startup 100

Startup Underperforming Technical Team Scale Payment Services 100

SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 145

Payments SaaS Payments Banking Underperforming Technical Team 145

SmartKarrot

MAY 11, 2023

Share passion, best practices and empower partner practices with a focus on leveraging payment plan technology to build their business. As a trusted advisor, master the sector and draw on your knowledge to influence your clients’ adoption of business processes. Develop, track, and analyze customer success metrics.

Customer Success 19

Customer Success Payment Methods Payments Payment Solutions 19

Valuize Consulting

AUGUST 17, 2020

This is why you should stay away from unsustainable hail-mary tactics to reduce churn in your business. Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can you afford to keep applying them next quarter or next year? Test the controls on a regular basis.

SaaS Payments 40

SaaS Payments Churn Payment Services Payments 40

Outseta

JANUARY 9, 2019

we spent on consulting services was primarily design related expenses, as James Lavine began working with us. Forte fees represent payment processing costs associated with one of the payment gateways we support, Forte Payment systems. Customers and Revenue OK, OK, I know what you’re thinking. The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40