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8 Skills Every Customer Success Operations Leader Needs To Succeed

Valuize Consulting

In today’s high-velocity subscription-based economy, a solid Customer Success (CS) Operations motion is imperative to driving sustainable and scalable growth. At the same time, you must also be structured, tactical and process-driven, so that you can facilitate the delivery of customer value across your customer journey.

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Motivation vs. Discipline: How Knowing the Difference Skyrockets Customer Engagement

Sixteen Ventures

When you’re working with customers, whatever your role (CSM, Sales, Account Management, Consultant, etc.), Which means we need to explore the differences between motivation and discipline, and how to apply them effectively to engage your human customers. you may find yourself acting as a coach.

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EY Announces You Mon Tsang as an Entrepreneur Of The Year® 2021 Mid-Atlantic Award Finalist

ChurnZero

It connects them with their peers to strengthen entrepreneurship around the world. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. ChurnZero is headquartered in Washington, D.C. About You Mon Tsang.

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The 15 Best SaaS Blogs To Learn New Techniques and Make Data-Driven Decisions [+ SaaS Bloggers & Influencers]

User Pilot

Userpilot is a cloud-based product experience platform for product and customer success teams to increase product adoption and onboard users through personalized experiences. In his blog, Brad shares his invaluable experience with investments, entrepreneurship, and life in general. Why Philosophy and Entrepreneurship?

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An Inside Look at My Digital Marketing Agencies Around the World

Neil Patel

My blog attracts millions of viewers, and accolades have stacked up for entrepreneurship, marketing, and influence. Although Neil’s early experience was in entrepreneurship rather than marketing, he quickly learned the companies he founded had more success when he was the one running the marketing strategy.

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A Salesperson’s Go-To Guide To Improve Business Acumen

Sales Hacker

Instead of stereotypical sales practitioners, businesses need accomplished advisors and consultants who: understand where their clients are coming from. recognize relevant business goals enough to orchestrate outcomes that lead to customer success. 7) Entrepreneurship 101: Who is Your Customer?,

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Top 15 VC Podcasts 2023

SmartKarrot

Currently, she is the founder of Agile Leadership- an innovation consulting firm that helps businesses develop new products and services and stay relevant through innovation. Nada is the host of the Braving Innovation Podcast, which is a new podcast that is currently rated well in the business and entrepreneurship category.