compliance Sales Recruiting Software Underperforming Technical Team 
User Pilot
NOVEMBER 30, 2023
A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. How do you recruit your interviewees? Talk to the developers and engineers.
Sales Enablement, SaaS and Growth
AUGUST 22, 2017
In my sales enablement role at HubSpot I'm truly privileged to partner with over 100 sales professionals that are at the top of their game and only want to get better. Working with sales reps that want to succeed and push each other to do better is a joy. Revenue trumps all else and sales enablement has to contribute to that.
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SaaStr
MARCH 26, 2019
Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Dare I say SaaS.
Upscope
JANUARY 23, 2021
You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create? What do they do?
SaaStr
MARCH 18, 2019
Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. But we provide a combination of APIs and software. Our team is in Room 111. They were self taught developers.
SaaStr
JULY 5, 2021
Let’s say you’re 22 years old and you don’t have a lot of money, well, you’re likely going to see very few opportunities to invest, and most of those opportunities are going to be bad. You can launch new products, you can be better at recruiting, you can speak at SaaStr and so much more. He’s incredible.
A Smart Bear
OCTOBER 4, 2017
A “team of one” is the fastest, most efficient team, as measured by “output per person.” Communication and decision-making occupy the minimum possible time. A team of one is brittle, but fast. Why is this impossible when you have 500 employees? What are the fundamental forces that transform organizations at scale?
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