SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 207

Sales Hiring Scale SaaS Payments Payment Services 207

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. I was on the product team and saw this opportunity for us to work more cross functionally across the company and focus heavily on retention and monetization. Want to see more content like this?

Payments 113

Payments Pricing Compensation Scale 113

Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst this means that B2B marketplaces may be tougher to build than their B2C counterparts, it should, in theory, result in more engagement and higher retention rates.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Chargify

SEPTEMBER 10, 2019

The title says it all…calculating sales commission shouldn’t be a pain in the SaaS. Yet, after countless conversations with SaaS sales teams, including our own, we concluded that everyone shares the same sentiment—it IS a pain in the SaaS. . Compensating Other Revenue Generators. But it is just math, right?

Payments 61

Payments SaaS Payments Scale Compensation 61

OpenView Labs

MARCH 16, 2021

The usage-based pricing model almost feels like a cheat code —it enables SaaS companies to more efficiently acquire new customers, grow with those customers as they’re successful, and keep those customers on the platform. But the shift from pure subscription to usage-based pricing is nearly as complex as going from on-premise to SaaS.

Pricing 69

Pricing Payments SaaS Payments Payment Solutions 69

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? This was just one of the takeaways from our well-attended webinar this week on- Understanding the Real Impact of Improving Retention and Customer Success Best Practices. Q&A Recap.

Retention 61

Retention Payment Methods Outsourced Development SaaS Payments 61

ChurnZero

OCTOBER 16, 2020

Whether Customer Success or Sales should own the renewal, expansion, and upsell is a hot-button issue in today’s SaaS sphere. As such, we decided to tap industry experts for a verbal duel on the subject where the winners take home the esteemed (and priceless) prize of bragging rights and SaaS street cred. Enter the Sales Manager.

Scale 98

Scale Customer Success SaaS Payments Sales 98

Valuize Consulting

SEPTEMBER 23, 2024

The digital world of B2B SaaS is evolving, and with it, the expectations on software providers. For B2B SaaS companies, this means charging based on measurable outcomessuch as increased revenue, cost savings, or operational efficiencies. Defining Outcome-Based Pricing in B2B SaaS?

Payments 52

Payments SaaS Payments B2B Pricing 52

Valuize Consulting

SEPTEMBER 23, 2024

The digital world of B2B SaaS is evolving, and with it, the expectations on software providers. For B2B SaaS companies, this means charging based on measurable outcomes—such as increased revenue, cost savings, or operational efficiencies. Defining Outcome-Based Pricing in B2B SaaS?

Payments 52

Payments SaaS Payments B2B Pricing 52

CustomerSuccessBox

JULY 8, 2020

Customer Retention is key. We had Jay Nathan , Founding & Managing Partner, Customer Imperative and Andrew Marks , Founder, President and COO, SuccessHacker speak to Puneet Kataria , Founder & CEO, CustomerSuccessBox about the role of customer success in driving SaaS businesses during a lockdown. Can non-payments be a risk?

Retention 40

Retention SaaS Payments Payment Services Payments 40

ProfitWell

OCTOBER 7, 2019

Each year, Comparably releases a list of the best companies to work for—in regard to items like compensation, career-personal balance, perks, and happiest employees. Growing more than 350%, as consumers increasingly demand access to convenient, digital services over the ownership of physical products. Over the past 7.5 Nerd rant over.

Payment Features 49

Payment Features Subscription Payments Payment Services 49

Sales Hacker

NOVEMBER 19, 2018

Building out career ladders and incentives to drive retention and performance. Rob Lopez is the SVP of Sales at Justworks, and if you know about fast growing companies in SaaS land, then you probably know about Justworks. Rob Lopez: It’s really understanding the customer buying process. We’re on iTunes. It really does.

Finance 70

Finance Sales Hiring Scale Outsourcing Services 70

SmartKarrot

JULY 17, 2020

Most of the SaaS businesses now realize the value of having a well-equipped customer success manager and team to root the evolving success of their company. It helps you delve into the compensation structure of the customer success managers along with the burning salary trends. A term that fuels customer retention and loyalty.

Compensation 10

Compensation Customer Success Trends Management 10

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SmartKarrot

MAY 14, 2020

This is the dynamics followed by all the companies selling tangible products and the software companies too continued with the same momentum in their initial days until the advent of SaaS based customer engagement model. . The Saas customer engagement model has opened new avenues for business growth and sustainability for the companies.

Engagement 10

Engagement Payment Features Subscription Payment Methods 10

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The new data reveals a similar picture for private SaaS startups. . Operations: Measure product health indicators, aka the leading indicators that predict future retention.

Payment Services 98

Payment Services Benchmarks SaaS Payments Merchant Services 98

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 157

Scale Sales Recruiting SaaS Payments Payment Services 157

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Technology Enables Strategy; Doesn’t Define It. Sales Process Engagement.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

Sales Hacker

MARCH 11, 2025

Why executive compensation should align with key business metrics for better team alignment. We closed a very successful series C process and then our commercial scale, I think, eclipsed the technical scale of the business, right? The second is that you enable those customers to achieve their own business growth, right?

Scale 76

Scale Technical Advisors Sales Hiring Technical Review 76