SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. I was on the product team and saw this opportunity for us to work more cross functionally across the company and focus heavily on retention and monetization. Want to see more content like this? Hi, everybody.

Payments 107

Payments Pricing Compensation Scale 107

User Pilot

AUGUST 31, 2023

New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. Consideration Potential customers have identified their problems and are actively researching various solutions. Book a demo now to learn more. What is the purpose of customer acquisition in SaaS?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

OpenView Labs

MARCH 16, 2021

And compared to their peers, companies with usage-based pricing trade at a 50% revenue multiple premium and see 10 percentage points better net dollar retention rates. It more closely aligns payment with a customer’s consumption, thereby impacting cash flow and revenue recognition. Designing sales compensation plans.

Pricing 69

Pricing Payments SaaS Payments Payment Solutions 69

User Pilot

FEBRUARY 4, 2022

SaaS sales compensation tends to be higher when targeting enterprise customers since it takes longer to close deals and each contract brings in more annual recurring revenue ARR for the company. Creating a user persona will help you target the right prospects and later use the same data to segment your in-app marketing.

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98

ChurnZero

MARCH 22, 2019

Did you know: For every 1% increase in revenue retention, a SaaS company’s valuation increases by 12% after five years? This was just one of the takeaways from our well-attended webinar this week on- Understanding the Real Impact of Improving Retention and Customer Success Best Practices. Q&A Recap.

Retention 61

Retention Payment Methods Outsourced Development SaaS Payments 61

Point Nine Land

MAY 22, 2020

Horizontal e-commerce solutions like Alibaba and Amazon Business have made great strides, but sector-specific solutions are only just beginning to take off. Whilst this means that B2B marketplaces may be tougher to build than their B2C counterparts, it should, in theory, result in more engagement and higher retention rates.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Stax

MARCH 14, 2024

These are the fees your business pays to process non-cash payments and they can add up fast. One way is by negotiating with the companies that process the payments. When choosing a payment processing solution, look for ones that offer competitive rates and lower fees—or are offering advantageous promotions.

Payment Methods 68

Payment Methods Payment Services Payment Solutions Payments 68

Valuize Consulting

SEPTEMBER 23, 2024

The digital world of B2B SaaS is evolving, and with it, the expectations on software providers. At its core, outcome-based pricing links the cost of your software to the results your customers achieve. Unlike a flat subscription fee, this model bases pricing on metrics that showcase the impact of your solution.

Payments 52

Payments SaaS Payments B2B Pricing 52

Valuize Consulting

SEPTEMBER 23, 2024

The digital world of B2B SaaS is evolving, and with it, the expectations on software providers. At its core, outcome-based pricing links the cost of your software to the results your customers achieve. Unlike a flat subscription fee, this model bases pricing on metrics that showcase the impact of your solution.

Payments 52

Payments SaaS Payments B2B Pricing 52

CustomerSuccessBox

JULY 8, 2020

Customer Retention is key. With this blog, we aim to leave you with ideas, tools, perspectives and ideas so that you can build your own playbook or a process that is repeatable and which can lead to maximum customer retention in SaaS. What is the fundamental definition of Customer Retention? Can non-payments be a risk?

Retention 40

Retention SaaS Payments Payment Services Payments 40

Sales Hacker

NOVEMBER 19, 2018

Building out career ladders and incentives to drive retention and performance. They are a phone system designed for the modern sales team. Can they think of creative solutions for this business owner for Justworks to make sense for them? A criteria for selecting the right early stage business to join. We’re on iTunes.

Finance 69

Finance Sales Hiring Scale Outsourcing Services 69

OPEXEngine

AUGUST 9, 2022

No digital tool can compensate for a lack of discipline at the front line. No digital tool can compensate for a lack of discipline at the front line. Few accounting systems can easily report profitability that way. Consider the case of an online advertising and software company serving car dealers.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

ProfitWell

OCTOBER 7, 2019

Each year, Comparably releases a list of the best companies to work for—in regard to items like compensation, career-personal balance, perks, and happiest employees. Buildium creates a software that helps property management companies become more efficient and profitable. They have rent payments. Nerd rant over. And they're not.

Payment Features 49

Payment Features Subscription Payments Payment Services 49

Incredo

NOVEMBER 1, 2019

From sales & marketing alignment to SaaS salespeople compensation. If you are satisfied with your sales model and need to learn about employee compensation model, just skip the first article. (3 SaaS Sales team compensation . And from SaaS sales models to SaaS pricing. Did we miss anything? Hopefully, no. . Really 10%?].

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SmartKarrot

SEPTEMBER 26, 2023

Fortunately, this playbook will provide you with a scalable solution by having standardized processes that you could apply across different departments, locations, and teams. An effective onboarding of staff members without a doubt leads to faster integration, improved employee engagement, and enhanced retention rates.

Payment Services 10

Payment Services Payment Solutions Payments Systems Review 10

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I’ve learned a lot about just the financial system at scale. Bill Clerico : We, I think are going after super exciting part of the market, which is software companies trying to embed payments.

Payment Services 164

Payment Services Merchant Services Payment Solutions Payments 164

SmartKarrot

MAY 14, 2020

This is the dynamics followed by all the companies selling tangible products and the software companies too continued with the same momentum in their initial days until the advent of SaaS based customer engagement model. . The time taken for the buyers to get familiarized with the product is crucial for retention.

Engagement 10

Engagement Payment Features Subscription Payment Methods 10

OpenView Labs

NOVEMBER 30, 2021

For Gen Z employees, that increasingly means a culture of authenticity, transparency, and employee sentiment from the interview process – not simply compensation or perks. . Operations: Measure product health indicators, aka the leading indicators that predict future retention. Get more from your existing customers.

Payment Services 98

Payment Services Benchmarks SaaS Payments Merchant Services 98

SaaStr

NOVEMBER 2, 2019

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

Scale 149

Scale Sales Recruiting SaaS Payments Payment Services 149

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. Which can get even further fleshed out into guidance/assets like this: Example of objection handling tree for “We’re going to build our own solution” ( Click to zoom image ). Here’s what I mean….

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. Which can get even further fleshed out into guidance/assets like this: Example of objection handling tree for “We’re going to build our own solution” ( Click to zoom image ). Here’s what I mean….

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

OpenView Labs

MARCH 18, 2020

In the most extreme scenario, where the pandemic is prolonged and several healthcare systems are overwhelmed, we may experience more fundamental change in which the ways we measure our lives, societies and organizations change. Defer payment terms if you can. Ask: Who beyond my users benefits from use of my solution?

Pricing 89

Pricing Payment Solutions Payments Healthcare 89

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Metering / Billing / Payment Process. Customer Retention. Customer Success is transformative.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

Sales Hacker

MARCH 11, 2025

Why executive compensation should align with key business metrics for better team alignment. Where you started to see the 1st B2B enterprise software businesses being built here and sailed through was 1 of those early businesses that we sold enterprise marketing technology solutions. But even with that, it was all consumer tech.

Scale 75

Scale Technical Advisors Sales Hiring Technical Review 75