SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

JULY 25, 2021

They don’t care like you had a successful company or not in the past. Do you have to still find the right product market fit, you have to build a good product, you have to service the customers, you have to compete in the market. And it doesn’t mean that you have to sell a big product.

Sales Recruiting 245

Sales Recruiting Sales Hiring Scale VP of Engineering 245

ChurnZero

OCTOBER 4, 2019

The customer loves our product, team, and company culture. Marcel Andrei, Customer Success and Product Marketing Manager, Paymo. How to Achieve Net Negative Churn By Using Value Metrics in Your Pricing – Find out what the secret is to unlocking the magic of net negative churn.

Customer Success 40

Customer Success Sales Hiring Scale Underperforming Technical Team 40

Casey Accidental

NOVEMBER 13, 2019

Let’s break down these definitions so we know where we’re at: SAAS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. SAAS-like: any number of different models where a business sells software to businesses online, but does not charge via a subscription e.g. transactional or pre-revenue.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

APRIL 4, 2019

I can give one real example, let’s say you are into billing and there is multiple billing companies in the cloud and on premise, whether it’s subscription, pay-as-you-go, prepay, billing is an area that I’m sure everyone here, all the senior people spend a lot of time on invoicing.

Cloud 168

Cloud Scale Trends Machine Learning 168

SaaStr

OCTOBER 24, 2019

Christian Lanng : So we started with something very, very narrow, which was invoicing. But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. You pay a subscription.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

APRIL 2, 2019

So we invested in that product, built out a couple of key features, opened up our APIs and launched that product. And when we launched it, we put it on the market for $1,000 a month. Three times the price of our original product. Think about your product, and imagine being able to sell it for three times the price.

Scale 194

Scale Sales Hiring Scaling Strategy 194