SaaSOptics

MAY 6, 2022

To scale an early-stage company, you need to focus on the following core areas of your business: Financial Core —to create a streamlined quote-to-cash process. Customer Core —to maintain and develop customer relationships. Poor financial records are not something you can run away from. HR Core —to manage payroll and employees.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: So the answer will vary based on company’s maturity level, and the type of product they sell, and how complicated it is, and the size of contract, and all that type of stuff. Four years ago, five years ago that wouldn’t have been the case. In 2012, no one took Amazon seriously, really.

SaaS Payments 254

SaaS Payments Scale Payment Services Payment Solutions 254

SaaSX

FEBRUARY 26, 2020

Plus, you’ll also be obliged to bring your entire team on board by encouraging your colleagues to roll out the welcome mat and adopt some partner-friendly best practices. Customer success expert Lincoln Murphy advises that top-of-list candidates should include companies “ready, willing, and able” to join your ranks. (He

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

SaaStr

JULY 29, 2020

So we’re really proud of that and our whole team is really proud of that. And one thing that’s been really cool starting the company 10 years ago in an economic downturn to today, about six months ago Matthew and I and our team took the company public on the New York Stock Exchange. Which ones are we bad at?

Sales Hiring 169

Sales Hiring Outsourcing Services Scale Sales Recruiting 169

SaaStr

JANUARY 28, 2020

If something bad happens, you’re going to have to cut your burn, probably. Maria : Oh, I’ll take the number one thing to improve your culture. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. Maybe it’s just the wrong company for them.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked?

Sales Hiring 193

Sales Hiring Sales Recruiting Scale Technical Advisors 193

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does this requirement change as the company scales? Loving our podcast content? This episode is sponsored by Owl Labs.

Sales Hiring 217

Sales Hiring Scale CTO Hire CTO Coach 217

Neil Patel

OCTOBER 4, 2020

A Well-rounded Team. For that reason, the analytics agency that you work with will need to have a diverse set of team members who are both analytical but also creative. For that reason, the analytics agency that you work with will need to have a diverse set of team members who are both analytical but also creative.

Artificial Intelligence 136

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 136

SaaStr

MARCH 12, 2019

It was all about getting the contract. Once you had the contract, all the servers were set up, you flew in your professional services people, it took six months to set it up, it took six months to train people, and the product sucked, but it didn’t matter. For Slack, it was one that a team sends 2000 messages.

Scale 209

Scale Sales Hiring Revenue VP of Engineering 209

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does the structure of your marketing team need to change with the evolution?

Sales Hiring 167

Sales Hiring Scale Interviewing Technical Review 167

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. We had a pretty big team.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Second, why does Krish believe it is one of the most important things any company must do?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Liat Bycel: Yeah, I think that career development conversation should be an ongoing conversation. Harry Stebbings: Totally.

Sales Hiring 108

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 108

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How have you altered and developed as a CEO do you think?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

APRIL 16, 2019

Building a hyper-growth company is hard anywhere, but building one outside the Bay Area comes with its own unique challenges. Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. It was our largest contract to date, kind of helps the other quarter.

CTO Hire 156

CTO Hire Travel Underperforming Technical Team CTO Coach 156

Sales Hacker

APRIL 25, 2019

The SMB Decision: In-House vs. Outsourced Sales Development. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? Software costs.

Outsourcing Services 77

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 77

Sales Hacker

AUGUST 4, 2020

Under Rizzetta’s leadership, N6A has been ranked as one of the 50 most powerful agencies in the United States by the Observer, PRWeek’s Best Places to Work and the Top Company Cultures in America by Entrepreneur magazine. Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire?

Scale 107

Scale Sales Hiring Sales Recruiting Outsourcing Services 107

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. You have to continually take a pulse of your team and how they’re feeling. Aaron Levie: Everybody had their digital team. At the exact same time, that company hadn’t moved basic applications to the cloud.

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

Neil Patel

DECEMBER 3, 2020

Even for fully-staffed marketing teams, it can be overwhelming. In this case, look for an email marketing agency that is exceptional at developing strategies and tactics to help increase your open and click-through rates. A Great Company Culture. So, before you proceed, check that their company culture fits with yours.

Marketing 111

Marketing Outsourced Development Underperforming Technical Team Scale 111

Sixteen Ventures

DECEMBER 31, 2019

How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. Bad Sales Handoffs Cause Customers to Ghost During Onboarding. The Cost of Bad Fit Customers: The $1.2M How to Develop a Customer Success Strategy. Customer Development.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136