Remove Communication Remove Payment Methods Remove Sales Hiring
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The Top Payment Methods For Small Businesses

Stax

Question: what’s the best way for your business to get paid while satisfying your customer’s need for varied payment options and convenience? Answer: know the top modes of payment your customers prefer, and ensure you accept them. You will need POS terminals to accept and process in-person card payments.

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How to Pitch Your Seed Stage Startup with Y Combinator’s Michael Seibel (Video + Podcast)

SaaStr

Two sentence description of what Airbnb does: They let any home or apartment owner rent out their place online. They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That’s it.

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10 Learnings on High-Velocity Sales to SMB with Gorgias CEO and VP of Sales

SaaStr

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

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What is Integrated Payments and Should SaaS Companies Outsource Integrated Payments Support?

Stax

When adding payment features for software users, the importance of including customer support for payment processing is no different. There is a constant debate regarding the cost benefits and challenges of outsourcing customer support when looking into adding payment integration features for your software users.

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Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Hiring motivated people who are focused on solving problems is the first part of building a high-performing support team.

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Eleven Secrets of SaaS Product Design

Chaotic Flow

From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. It is a seamless online experience…if you design it that way! Free trial facilitates product evaluation and shortens sales cycles. Don’t settle for less.

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11 Proven Hacks to Keep Your Customers Buying More

Neil Patel

That’s why customer retention is crucial to growing your Ecommerce business. Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. 5 Customer Retention Strategies and Corresponding Tools for Ecommerce Companies. How do you do that?