Remove Churn Remove compliance Remove Customer Success Remove Customer Support
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9 Ways to Reduce Your SaaS Churn Rate

User Pilot

Without exception, all the SaaS businesses I’ve ever spoken with want to keep their churn rate down. You’re not going to recoup all that investment with just one round of monthly payments per customer. That all sounds well and good in theory… but how do you prevent against churn in practice? How to calculate churn rate 1.

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Feb 08 – Customer Success Jobs 

SmartKarrot

Role: VP Customer Success Location: United States (Remote) Organization: Unifyed As a VP of Customer Success, you’ll drive Customer Success Outcomes. Increase renewal rates and reduce churn. Ensure compliance with regulatory requirements impacting customer success teams.

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Exploring Chargebee Competitors for Subscription Management

Subscription Flow

However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. These demands can be very challenging to keep up with in the highly competitive industry.

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Feb 09 – Customer Success Jobs 

SmartKarrot

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Ensure that our communications and updates are received by all users at each customer.

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Nov 29 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: New York, NY, US (Hybrid) Organization: Pinecone As a Head of Customer Success, you will hire, train, and manage a high-performing customer success team including pre-sales, post-sales, and professional services. calling non-responsive customers).

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Apr 28 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Issaquah, WA, US (On-site) Organization: MangoApps As a Director of Customer Success, you will develop a deep understanding of MangoApps concepts, features & use-cases. Become the primary point of contact for executives and decision-makers of customer accounts.

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FastSpring Support: 2023 Q4 Updates From Customer Support

FastSpring

Get the latest from FastSpring’s Support leaders about preparing for Cyber Weekend, refund policies, strategies to decrease customer churn, and more. Ensure that your website has robust security measures in place to protect customer data. Reach out to FastSpring Support! Need some help with purchasing issues?