Intercom, Inc.

APRIL 19, 2018

Our team’s mission is to help Intercom evolve, scale and be trusted by every internet business in the world. Rich: In the world we work in today, in this business, there are some harsh realities. They include that time is short, opportunities are fleeting, competition is fierce, and engineering resources are scarce.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Baremetrics

DECEMBER 7, 2023

This series attempts to give practical advice to SaaS CEOs and Founders on how to organize and automate their financial backend , giving them freedom to spend time with more value-adding parts of their business like financial planning. Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 120

Scale Scaling CTO Hire Part-Time VPE 120

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I make time for it and that even means getting up, taking early morning flight and heading home on a red eye to do a day trip to the Bay area, I’ll do it.

CTO Hire 152

CTO Hire Travel Underperforming Technical Team CTO Coach 152

SaaStr

FEBRUARY 28, 2020

To date, Karl has raised $114M with Lucidchart from some of the best in the business including K9 Ventures, Meritech, Iconiq, GV and Kickstart in Utah. How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why?

Sales Hiring 213

Sales Hiring Scale CTO Hire CTO Coach 213

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 160

Scale Enterprise Scaling Sales Hiring 160

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. You need to invest at least a year or even two years. That will never work.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

JULY 21, 2020

Today on the show we’ve got Brendan Kamm , Co-Founder and CEO of a business called Thnks. Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Show Introduction [00:00].

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Neil Patel

JULY 7, 2021

Are sales at a point where we can justify investing in and learning a new platform? Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform? Do I need to reach customers with custom and consistent messaging at every touchpoint? Digital Experience Platform Resources.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 209

Part-Time VPE Technical Cofounder CTO Hire New CTO 209

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 128

VP of Engineering CTO Hire Technical Review Sales Hiring 128

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform. What is Buffer.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

AUGUST 15, 2020

And whether it’s Algolia, Gainsight, New Relic or anything else, you’re being measured on value, not just adoption and at the same time, even outside of COVID, there’s all these other trends happening. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. He then founded Upserve and sold that business to Vista Equity Partners. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SmartKarrot

AUGUST 16, 2022

Most businesses must get this a lot- Are you implementing QBRs and EBRs regularly? Why do some experts consider QBRs to be a waste of time? The Quarterly Business Review is a quarterly business meeting where stakeholders meet to discuss KPIs and goals. QBRs aim to determine whether business goals are met or not.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10