SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 152

Scale Payment Services Payment Methods Scaling 152

OPEXEngine

JULY 28, 2020

While companies like Amazon, Alphabet, Tencent or Adobe might not label what they do a formal “strategy process,” their success owes much to tried and true principles of strategy development. What they don’t do is get bogged down in process or complexity. It also involves adopting a new mindset.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 100

Payments Pricing Compensation SaaS Payments 100

SaaStr

AUGUST 9, 2019

What ratio of revenue is healthy for professional services to account for? So when Oracle acquired Siebel, funnily enough, they had this hidden gem, which was Siebel on Demand, which was a SaaS CRM platform, competing with the likes of SalesForce.com, that Oracle had acquired. How does Vikas think about professional services?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. EJ Brown 00:31 That was Ryan Austin, the founder and CEO of Cognota, the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

SaaStr

SEPTEMBER 3, 2019

Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. All of the cool ideas that you had, you would get really clear feedback about what was going on, but if it was a good idea, it would really move the needle in revenue and volume. It’s not even close. They needed something now.

Acquisition 137

Acquisition Software Review Payment Methods Marketplace as a Service 137

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. How do you think about services revenue streams today in SaaS, especially when scaling into enterprise?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

How SaaS Works

OCTOBER 7, 2019

Introduction The software-as-a-service business model appeals to companies of all sizes from tiny startups to massive Fortune 500 companies. What company does not want predictable, recurring, scalable revenue? You don’t go from an up-front perpetual license fee to a payment plan and get to call it SaaS.

SaaS Payments 40

SaaS Payments Scale Payment Solutions SaaS 40

SmartKarrot

APRIL 13, 2020

There has been a gradual shift from client/server architecture to the options provided by a hybrid cloud – the integration of public and private cloud. Owing to cost-effectiveness and confidentiality attributes, SaaS businesses continue to opt for cloud services. Hence, APIs are ubiquitously used for most SaaS businesses.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

NOVEMBER 24, 2021

From Fortune 500 to startups, all are becoming firm believers in reaping the rewards of the subscription business models. The biggest challenge in getting the subscription model is the culture. So, what is the best way to create an organization that supports and gives the much-needed impetus to your subscription model?

Subscription 10

Subscription Payment Features Payment Services SaaS Payments 10

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. Wooden on Leadership. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

MAY 9, 2019

Number three is not understanding their business model. If we really look at a lot of YC companies now a days, we have a ton of B to B companies, and the most common mistake they make is they don’t really understand if they can afford the process they need to do to acquire customers.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

SaaSOptics

MARCH 1, 2022

Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). However, integrated solutions can be rigid and aren’t always the perfect fit for growing businesses—kind of like trying to wear a shoe that’s one size too big. You’re still determining the right pricing model.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

SmartKarrot

MAY 17, 2022

Working on the MVP and improving the core features, so you achieve the right product/market fit Hiring the key personnel who understand the mission/vision Getting the payment from customers Collecting the seed money. Without the payments coming in from customers, it is difficult for startups to manage growing finances during this stage.

Startup 10

Startup SaaS Payments Payment Services Sales Hiring 10

SaaStr

AUGUST 15, 2020

Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Jay Snyder: We talked about needing to have an understanding of a customer’s business, their drivers, and also ensuring adoption or the business case breaks.

Payment Methods 189

Payment Methods Merchant Services Scale Payments 189

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Let’s take a look at some of the most popular revenue models used today — why they’re popular, why they work, and why they will (or won’t) work for you.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Rob Gonzalez: So if you were building a commerce platform today, for example, you wouldn’t do it as single tenant, effectively, deployments.

SaaS Payments 248

SaaS Payments Scale Payment Services Payment Solutions 248

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? To find out, we sat down with Jeanne de Witte , Head of North America Revenue & Growth at Stripe. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Outseta

APRIL 14, 2020

As founders and leadership teams scramble to minimize the impact of the downturn on their businesses, I can assure you that most of their employees aren’t reaching out to them offering creative solutions to their problems. You need to integrate Stripe with your product.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

SaaStr

JULY 18, 2019

Lucidchart has been recognized as one of the most mature Product Lead Growth business models in the market, driving over 700,000 registrations per month, combined with a hyper-efficient B2B business model. Here is our original payment page. Overall, they increased payments by 25%, which is obviously great.

Marketing 107

Marketing Payment Methods Payment Solutions Payments 107

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?”

Payment Solutions 146

Payment Solutions Payments Outsourcing Services SaaS Payments 146

Baremetrics

NOVEMBER 10, 2019

This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath. Although SaaS companies share many features across their business models, there is enough variation that requires differentiation in the financial model. Operating Model.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

BrightBack

AUGUST 19, 2019

In today's world, there's more revenue to be earned after initial purchase, so companies must do everything they can to extend the lifetime value of the customers they fought so hard to acquire. Here are three ways to grow your business utilizing customer retention. Organize your teams around the customer relationship.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

Incredo

NOVEMBER 1, 2019

We’ll introduce you the three main SaaS sales models and share some tips on how to choose and what challenges to expect. When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. Transactional sales model. Self-Service. Enterprise.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. It’s a business crisis. How do we make them feel part of the team and integrate them?

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

SaaStr

JULY 8, 2020

Jason Lemkin: Anyone post-revenue. Aileen Lee: But I think, yeah, for … I mean, the cloud index is not even post-revenue. That’s way post-revenue. If you didn’t analyze its business model, you would think that intuitively. Seed is just a totally different game, right? Jason Lemkin: Yes.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

Mucker Capital

OCTOBER 22, 2018

We spoke with Kim and Lee to learn more about their careers, how they built AuditBoard into the company it is today, and their leadership styles. Kim: At a lot of larger organizations, risk is a very critical component as they operate the business. Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. The first few dozen courses that we published on the platform were authored by the Pluralsight co founders.

B2B 132

B2B B2C Scale New CTO 132

Incredo

OCTOBER 31, 2019

Because you think he will benefit from plan B even more and make a larger payment. Here are the reasons! What makes any SaaS business stand on its own two feet? Yeah, revenue. Recurring revenue. 4 As companies grow, 80% of their revenue comes from 20% of their existing customers ( source ). #5

SaaS Payments 159

SaaS Payments Payments SaaS Payment Methods 159

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121