Clouded Judgement

MARCH 22, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. In it's truest form, ARR is used by pure SaaS business models to describe the aggregate annual value of the entire customer set. Headcount planning, budgeting, fundraising, etc can often be largely based on a top line plan.

AI 183

AI Revenue Cloud Technical Advisors 183

SaaStr

JULY 24, 2023

CIOs and others want to concentrate their budget on vendors they trust, so if you have a strong brand, you can benefit from this trend. Here you can see the magic in MongoDB’s business model. They kept the headcount kind of flat. Yet leaders like MongoDB are growing quicker than startups, and it’s usually the opposite.

Revenue 196

Revenue Scale Sales Hiring Cloud 196

Clouded Judgement

MARCH 31, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. How Will AI Effect Software Business Models? Like many, I’ve been thinking about how AI and foundation models will effect the world of software. In particular - how AI will effect software business models.

Cloud 130

Cloud Sales Hiring AI Headcount 130

Hitenism

JANUARY 16, 2017

In 2014, Mixpanel’s Series B pitch deck spelled out the company’s expansion plans over the next two years: 3x sales headcount and rapidly race towards distribution. Double headcount every 6-9 months. Part of this has to do with reducing costs and tightening budgets, but it also reflects a much larger trend across SaaS.

Scale 147

Scale Venture Capital SaaS Headcount 147

OPEXEngine

JANUARY 5, 2021

What it tells you about your company will depend on your goals, your business model and needs, and your customer lifecycle. Only you can make such judgments for your business after you analyze your numbers and see how they trend over time. However, this metric calls for discerning judgment. What is CAC?

Benchmarks 52

Benchmarks Acquisition Customer Lifetime Value Scale 52

SmartKarrot

DECEMBER 18, 2020

Hence, it is must to update yourself with the new customer service trends that are prevalent in the SaaS industry. So, to stay ahead of the curve, it is worth having a look at the latest trends in customer service that are going to hit the road in the year 2021. So, let’s look at those trends here. #1 8 Enabling self-service.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

Hence, it is must to update yourself with the new customer service trends that are prevalent in the SaaS industry. So, to stay ahead of the curve, it is worth having a look at the latest trends in customer service that are going to hit the road in the year 2021. So, let’s look at those trends here. #1 8 Enabling self-service.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10