Dear SaaStr: What is a Good Refund Policy for a SaaS Product?
SaaStr
JANUARY 1, 2022
Dear SaaStr: What is a Good Refund Policy for a SaaS Product? They don’t want their commission clawed back. The post Dear SaaStr: What is a Good Refund Policy for a SaaS Product? Even customers that pay monthly on credit card will sometimes ask for a pro-rated refund for the most recent month. You signed the contract”.
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