Totango

DECEMBER 1, 2021

This gains you the ability to implement CS at scale, giving you a winning edge over competitors who are still a generation or two behind in their deployment of CS automation. The agile approach is borrowed from the software development industry, where it is used to optimize collaboration between development teams and clients.

Innovation 100

Innovation Customer Success Scale Government 100

The Angel VC

NOVEMBER 29, 2013

Note that the x-axis is not a true-to-scale representation of time elapsed. For a true-to-scale representation I would have to add much more space between the Series A and the Series B and between the Series B and the Series C. For example, you could ask users to rate your prototype and see if that rating goes up over time.

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

The SaaS Garage

DECEMBER 4, 2017

Led by General Catalyst Partners, with participation from existing investors Benchmark Capital, Balderton Capital, and Point Nine Capital, the round puts the total funding raised to date to $45 million. Building a modern business means building software, and the way software is built changed dramatically.

Software Development 61

Software Development Benchmarks Finance Enterprise 61

User Pilot

OCTOBER 27, 2023

For example, if your sales team uses benchmarks to sell the product, you could develop a website or video resource that allows users to get familiar with the data on their own. Offer a self-service experience wherever possible If it works, the self-service model is always more cost-effective than traditional sales processes.

Enterprise 88

Enterprise Business Scale Customer Lifetime Value 88

Sales Hacker

OCTOBER 31, 2018

For example, your email to a veteran IT director with 30 years of experience in the manufacturing field shouldn’t sound the same as the one you send to an up-and-coming software developer. Nearly 70 percent of companies that came up short neglected such research, according to Cintell’s 2016 B2B benchmark study. DON’T: Overdo it.

Scale 73

Scale Marketing Sales Hiring Benchmarks 73

Audacix

AUGUST 22, 2022

By becoming SOC 2 certified you'll feel confident in the scale and availability of your information security systems and you can use this as a way to sell bigger deals to larger enterprises. It's one of the last steps on your journey to building a culture of security within your software development team.

Software Review 75

Software Review Development Team Review Systems Review Software 75

CloudGeometry

NOVEMBER 19, 2021

The quality of collaboration in software development is measured by a direct line of sight into the customer experience. DevOps is a given in today’s software engineering world. At right, here’s a picture of the benchmark for a hypothetical manufacturing company. Read more about this in my prior post.

DevOps as a Service 130

DevOps as a Service Scale Software Delivery Benchmarks 130

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. I think that’s probably the fastest we’ve ever seen a company get to that scale. They got to 100 million of ARR from 1 million in three years, which is just incredible.

Cloud 101

Cloud Scale AWS Machine Learning 101

Outseta

AUGUST 23, 2017

The tech companies that I cited in my examples above all practiced agile software development, for example. The basic premise of agile software development is that fast iterations rather than a few larger leaps will help products progress faster. We do budgets on a small scale at Semco.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

User Pilot

JANUARY 29, 2023

This is different from traditional waterfall project management, where software development happens over a long period in large batches. This becomes the benchmark. Next, you assign story points to other items by comparing them to the benchmark. So a task that is twice as big as the benchmark one, will get 6.

Management 89

Management Software Review Technical Review Benchmarks 89

SaaStr

JUNE 10, 2021

You most likely are linking to external sources of data, external software packages that you embed in the product and turn into what you’re delivering to the customers. You have to use data to benchmark against others, to measure against others, to set the prices of the bounties. You have to keep record of everything.

Outsourcing Services 138

Outsourcing Services Marketplace as a Service Outsourced Development Scale 138

SaaStr

AUGUST 29, 2019

When you’re running something at scale, at least 70% of that work is repeatable. And then the other lesson from there, a little bit of a counter lesson is that you should think if you’re building the business at scale. Once you grow to a certain scale and size, then partnerships are extremely important.

Sales Hiring 106

Sales Hiring Scale Outsourcing Services Scaling 106

User Pilot

APRIL 26, 2024

It offers advanced analytics at an affordable price for medium-sized businesses and supports client- and server-side tracking through an SDK (software development kit). Pricing Mixpanel pricing plans are event-based, so it can get costly as you scale. Monitor those metrics and assign benchmarks to each one. Target meter.

Software Review 82

Software Review Software Scale Systems Review 82

Panintelligence

FEBRUARY 7, 2024

User-friendly delivery of clear and concise answers is the benchmark, and self-serve is fast becoming the ‘norm’. Example of Panintelligence dashboard) This visual approach to software development—lets you build applications and processes with no or little coding/expertise.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52