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The Secrets to Scaling and Growth in Uncertain Times with monday.com Co-Founder and Co-CEO Eran Zinman

SaaStr

Picking Your Core Verticals and Selling Outside of “Tech” 70% of Monday’s customers are non-tech — real estate, banking, construction, and even churches. Surprisingly, churches and construction companies signed up. That’s more cash in the bank than they ever raised from VCs or the public market. Was this strategic?

Scale 161
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Top 10 Lessons Learned in Getting to $100M ARR with Adaptive Insights (Video + Transcript)

SaaStr

Because when I got to work and we began to understand what was happening, there was several hundred thousand dollars missing from our bank account. She had committed to pay the bank back some money on some term loans we had that day, which we hadn’t realized. And, over the course of the next several hours, we discovered why.

Scale 141
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Speaking out: Inside Intercom on allyship

Intercom, Inc.

. “Allyship in a company often means taking a hard look at why certain people from certain backgrounds don’t stay at your company or get promoted to leadership positions” And on a company level, I think that allyship means changing your business to make it a safe place for people to bring their whole selves to work. Usually not.

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The Best of SaaS at YCombinator: A Deep Dive with the CEOs of Gusto, Amplitude and Plangrid (Video + Transcript)

SaaStr

PlanGrid builds beautiful, simple software for the construction industry. I was just talking with Tracy about how when we make offers to people, in our offer documents we list out our cash balance in our bank account. We knew we wanted to build software for the field workers in construction. We do that today with 440 employees.

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Intercom on Product: Speeding back up when momentum drops

Intercom, Inc.

Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Say, for example, it’s hard to right-click and copy Stripe because they have agreements with banks and all sorts of behind-the-scenes people.

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An OKR Primer

SaaSX

As legend has it, OKRs originated during Andy Grove’s leadership reign at Intel. Walmart, Target, The Guardian, Dun and Bradstreet, and ING Bank are also using OKRs.” OKRs help everyone focus on the most important initiatives and in that way help staff to be accountable to themselves, their peers, and to leadership.

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Recruiting and Retaining the Right Executive Talent

Andreessen Horowitz

We spend time looking at their org savvy, their leadership skills. There’s a certain way to do this that is constructive and that actually adds to the process rather than causes friction and problems. He’s had incredible stability amongst his leadership team, but that’s not always the case.