Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Intercom, Inc.

OCTOBER 1, 2019

There are no silver bullets in sales – no tricks, hacks, or mantras that can guarantee you’ll hit target. Having led sales teams at Facebook, Twitter, and now Intercom, I’ve developed and executed many of these plays. These sales plays are the answers to mission-critical questions like “What criteria will I use to hire sales reps?”

Scale 155

Scale Sales Hiring Sales Outsourced Development 155

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As We do less than 1% of our business in Croatia, so it’s not really a big market for us,” added TestDome’s head of customer success and sales Igor Novosel. “We Here’s why.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. That was in 2010, and we committed the company to go big with this cloud-based SaaS business model that would allow us to reach individuals anywhere in the world. Can you enable that?” Want to see more content like this? Join us at SaaStr Annual 2020.

B2B 156

B2B B2C Scale New CTO 156

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. Messente is a global messaging SaaS that helps companies send SMS messages and PIN codes in countries around the world. Note: If you’re expanding to new regions, we can help.

SaaS Payments 147

SaaS Payments Technical Advisors Payment Services Payments 147

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode.

Payment Solutions 195

Payment Solutions Pricing Payments Payment Services 195

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. Provide your customers with a self-serve portal where they can manage their account. To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today. View reports on the key performance indicators that drive revenue.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? What’s the essential marketing stack every SaaS should have regardless of size?

Sales Hiring 170

Sales Hiring Payment Methods Payment Solutions Marketing 170

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Embedding payments into the platform experience makes this possible for software companies to deliver on those expectations.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

Sales Hiring 96

Sales Hiring Scale Sales Recruiting Payment Methods 96

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph Janz: So what does it take to raise capital in SaaS?

Development Team Review 171

Development Team Review Software Review Management Sales Hiring 171

Chart Mogul

FEBRUARY 19, 2020

Building a great sales team is not just about hiring the best people (although that certainly matters). Commission structures are most often found in industries that are sales heavy or that deal with direct sale services or products but lack a storefront. Which Sales Commission Structure is Best for you?

Sales Hiring 130

Sales Hiring Sales Business SaaS Payments 130

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. Request a demo or sign up for a free account to see how FastSpring can help you expand globally almost overnight without adding headcount. on their own.

Payment Solutions 116

Payment Solutions Merchant Services SaaS Payments Payment Methods 116

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. Education has impacted both the supply of … we’re talking about the B2B SaaS entrepreneurs and the supply of investors.

New CTO 164

New CTO Sales Hiring B2C CTO Hire 164

Sales Hacker

JANUARY 16, 2018

A proper outbound sales strategy has real science behind it. Wanna know the secret sauce behind a scalable outbound process that leads to significant growth? Annual Recurring Revenue (ARR) in 6 months: our outbound sales system is fueling this growth. How To Build An Efficient Outbound Sales System. Length of sales cycle.

Scale 103

Scale Sales Hiring Payment Services Payment Methods 103

Baremetrics

AUGUST 6, 2021

This is usually accomplished with the double-entry system of accounting discussed below. Bookkeeping: What not to do SaaS metrics with Baremetrics Key Bookkeeping Terminology The importance of bookkeeping for your small business Putting your bookkeeping data to work. This includes cash, investments, inventory, and accounts receivable.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

FastSpring

MARCH 15, 2023

SaaS accounting software can help you automate: Recurring invoicing. Payment processing. Payment reconciliation. Payment reminders. Subscription management. And more … However, it’s almost impossible to find one accounting software solution that satisfies all your needs as a SaaS company.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million now Homeadvisor).

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

FastSpring

JANUARY 8, 2019

Amazon charges fees on every sale through the Marketplace. They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. Business to business (B2B).

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

OpenView Labs

OCTOBER 11, 2021

Open source: These products have an open-source (free) component and typically monetize based on what upmarket buyers might need through proprietary features, managed hosting, or services. They were successful with gaining discovery and enabling to unlock the product’s value by creating world-class documentation.

Payment Solutions 98

Payment Solutions Development Software Payments 98

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Underperforming Technical Team Outsourced Development 111

Unbounce

JULY 22, 2020

Now the kids are in the car, the phone is back in the console, and the sale is lost. A MECLABS study found that 44% of clicks generated by B2B companies send readers to a homepage and not a dedicated landing page. Visitors should immediately be able to tell what makes your product or service a fit for their needs.

Payment Methods 145

Payment Methods Payments Advertising Sales Hiring 145

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 111

Scale Payments Technical Advisors Sales Recruiting 111

Baremetrics

OCTOBER 12, 2021

Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. Sales qualified leads: These are leads who show interest beyond consuming content. Outbound lead prospecting aims to persuade leads to use a service or a product. What is lead generation?

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

OpenView Labs

JANUARY 13, 2022

45% of SaaS companies said they had some form of usage-based pricing, up from 34% in 2020. Fully embracing usage-based pricing rather than traditional seat-based subscriptions is analogous to making the transition from on-prem to SaaS in the first place. This is the role of customer value and the customer value manager.

Pricing 98

Pricing Payment Services SaaS Payments Payment Solutions 98

Chart Mogul

AUGUST 15, 2019

This is a guest post by Brian Parks, Managing Partner at Bigfoot Capital. New investment structures are gaining traction in the early-stage SaaS financing market. Bigfoot Capital invests in initial-scale SaaS companies using both RBF and venture debt investment structures. How Bigfoot Evaluates Initial-Scale SaaS.

Finance 85

Finance Payments Revenue Payment Solutions 85

User Pilot

APRIL 24, 2025

Recommended product manager job openings in data-driven companies 1. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

OpenView Labs

MAY 29, 2020

The natural inclination of many executives is to cut, cut, cut, with marketing in the “first fired/last hired” position. These aren’t disguised sales calls. Maybe they need new products and services, or adjustments to what you’ve been offering. Another low-cost way to increase sales is with a referral program. Smart guy.

Payment Methods 81

Payment Methods Sales Hiring Marketing Advertising 81

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. And finally, the evolution of B2B SaaS billing. We’ve seen the tech and SaaS markets affected by the virus , but if we foster smart and healthy communities, the foundation of our operations—namely, our teams—will forge on.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

SaaStr

JULY 8, 2020

We can only process so much change, and I feel like we’ve been through three worlds since early March. I think it’s, in SaaS, in cloud, if you define it that way, I think it’s about 15 to 20%. Like scheduling shifts, paying folks, giving them cash advances, communicating with the manager. Jason Lemkin: Yes.

Investment 188

Investment Technical Review Part-Time VPE Development Team Review 188

Chart Mogul

FEBRUARY 19, 2020

Building a great sales team is not just about hiring the best people (although that certainly matters). Commission structures are most often found in industries that are sales heavy or that deal with direct sale services or products but lack a storefront. Which Sales Commission Structure is Best for you?

Sales Hiring 52

Sales Hiring Sales Business SaaS Payments 52

SaaSOptics

MARCH 1, 2022

They offer a broad view of a SaaS company’s financial operations. This speedy implementation, onboarding, and deployment process is a considerable advantage for finance teams trying to keep pace with their organization’s rapid growth. Moreover, this is a very technical role that can be expensive to hire.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52