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What to Know About the Software Buying Landscape in 2023: What’s Changed, What’s the Same, and What Your Buyers Want with G2 CMO Amanda Malko (Video)

SaaStr

The role of AWS, Azure, and Google Cloud Marketplace is becoming increasingly important. “45% Categories like customer success, learning management platforms, and onboarding software are witnessing increased investments. . Tackle.io’s 2021 state of cloud marketplaces report highlighted a similarly dramatic shift.

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15 Best Product Management Software Tools for PMs in 2023

User Pilot

Equipped with such knowledge, you can onboard them more effectively and drive engagement to increase adoption and retention. The post 15 Best Product Management Software Tools for PMs in 2023 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Product management software: ProductPlan.

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Enrich Intercom Customer Profiles With Metrics, Analytics, and Data From ChartMogul

Chart Mogul

Improve retention with MRR-based onboarding. If you segment your customers by MRR or ARR, you can build a specific group that you can target during onboarding. This way, new low-tier customers can get a “self-serve” onboarding flow, while new high-tier customers are offered different messaging and an introduction to your sales team.

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How to Automate User Provisioning Across Your SaaS Stack

BetterCloud

Unfortunately, a smooth onboarding cycle is getting harder and harder for IT departments to pull off. Other departments like HR and payroll have paperwork and new permissions to add to the process, and with more new hires working remotely, onboarding becomes increasingly confusing. No more misspelled names or misplaced job titles.

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Actionable Analytics 101: How to Collect and Use Actionable Data Insights in SaaS

User Pilot

For example, when analyzing your historical data, you may notice that your enterprise customers have a pattern of churning after onboarding. You can assume that your onboarding experience is not tailored to their enterprise-specific needs. Going forward, create and trigger a customized onboarding flow for them.

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Inteligência Artificial no SaaS: como inovar um setor que já nasce digital?

SaaSHolic

O autosserviço, o processo de onboarding de algum software, a disponibilidade full-time e a interatividade do humano com a máquina são alguns exemplos. Alguns casos recentes incluem o Einstein, da Salesforce; o Intelligent Bots, da Oracle; e o Azure Cognitive Services, da Microsoft.

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ISVs vs SaaS: What’s the Difference?

Stax

Microsoft Azure, Amazon Web Services (AWS), or Salesforce AppExchange). Providers can further enhance it with user-friendly onboarding experiences, including webinars, templates, or pre-built configurations. For ISVs, this means developing applications that can run on various platforms such as Windows, macOS, Apple, or Android.