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Actionable Analytics 101: How to Collect and Use Actionable Data Insights in SaaS

User Pilot

To dive even deeper, set track custom events to understand user engagement. For example, when analyzing your historical data, you may notice that your enterprise customers have a pattern of churning after onboarding. You can assume that your onboarding experience is not tailored to their enterprise-specific needs.

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15 Best Product Management Software Tools for PMs in 2023

User Pilot

Equipped with such knowledge, you can onboard them more effectively and drive engagement to increase adoption and retention. Feature usage tracking (clicks, hovers, text infills) Event tracking, including custom events Heatmaps Funnel and path analysis (coming soon) Advanced user segmentation Userpilor segment analysis.

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Enrich Intercom Customer Profiles With Metrics, Analytics, and Data From ChartMogul

Chart Mogul

Improve retention with MRR-based onboarding. If you segment your customers by MRR or ARR, you can build a specific group that you can target during onboarding. This way, new low-tier customers can get a “self-serve” onboarding flow, while new high-tier customers are offered different messaging and an introduction to your sales team.

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How to Automate User Provisioning Across Your SaaS Stack

BetterCloud

Unfortunately, a smooth onboarding cycle is getting harder and harder for IT departments to pull off. Other departments like HR and payroll have paperwork and new permissions to add to the process, and with more new hires working remotely, onboarding becomes increasingly confusing. No more misspelled names or misplaced job titles.

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ISVs vs SaaS: What’s the Difference?

Stax

Microsoft Azure, Amazon Web Services (AWS), or Salesforce AppExchange). Providers can further enhance it with user-friendly onboarding experiences, including webinars, templates, or pre-built configurations. Thus, they can fail over to alternate locations in the event of hardware failures or disruptions in one data center.

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Altitude 2020: The 4 Biggest Product Announcements

BetterCloud

If you want to read about each announcement in chronological order, you can check out our daily recap posts from the event. Integrations with Azure AD, Google Shared Drives, and Workday. The new OR conditions signal the end of duplicate workflows around onboarding, least privilege access, and group settings. OR conditions.

Azure 52
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#Altitude20 Day 3 Recap: Delivering on the Promise of SaaS

BetterCloud

To support the growing number of Microsoft-based SaaS environments, Brennan announced that a new Azure AD integration will be available in Q4 of this year. With the new OR conditions, those days are over, especially when it comes to onboarding, least privilege access, and group settings. Productivity. Custom triggers.

Azure 52