OpenView Labs

MARCH 4, 2021

Today we know of HubSpot —the maker of marketing, sales, and service software products—as a preeminent public company with a market cap above $17B. The company struggled with poor churn and anemic expansion revenue. The company struggled with poor churn and anemic expansion revenue. Something needed to change.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 188

Software Review Scale Technical Review SaaS 188

SaaStr

DECEMBER 20, 2019

292: Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. How does this change if you are creating vs in an existing market? 293: Congratulations you’ve built a product that’s proven itself in the marketplace!

Scale 144

Scale Sales Hiring Construction Education 144

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. It’s important to find your niche. They brought 140,000 employees to the platform.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

OpenView Labs

FEBRUARY 11, 2021

Now, for each segment, isolate its revenue and COGS. If revenue hides all sins, gross margin reveals them via segmentation. “If revenue hides all sins, gross margin reveals them via segmentation. Margin compression also occurs when your variable costs increase disproportionately to your revenue.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

SaaStr

JANUARY 28, 2020

Aaron Ross | CEO @ Predictable Revenue. Maria is one of the top SaaS leaders in marketing, just finished up the CMO Vanna plan, which IPOed. And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Join us at SaaStr Annual 2020.

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! After that I went and led go-to-market at Parse. Enterprise value per revenue is 10X. As someone who marketed against them for years, I love Atlassian. Self-service freemium to feed the funnel. When I started, they only had voice.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

OpenView Labs

DECEMBER 15, 2020

In February 2020, the public cloud market surpassed a $1 trillion market cap, with a 45% growth rate, as reported in Bessemer Venture Partners’ 2020 State of Cloud report. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

SaaStr

APRIL 30, 2022

Average Revenue per Customer. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. And basically SaaS revenue models is just magical for investors and for businesses. Or annual recurring revenue for some types of companies.

SaaS Payments 239

SaaS Payments Metrics Payment Methods Scale 239

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. We’ve spent a lot of time in the world of marketing lately, and so I wanted to switch it up today, and move to the sales and customer success side.

Sales Hiring 202

Sales Hiring Scale Technical Review Outsourcing Services 202

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

MAY 3, 2019

Episode 229: Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue-driving machine. How does this change if you are creating vs in an existing market? What does good look like when it comes to pipeline coverage? It’s all about customer obsession!

VP of Engineering 153

VP of Engineering Sales Hiring Technical Review Development Team Review 153

Neil Patel

JANUARY 1, 2021

In addition to EMR/EHR capabilities, they include: Advanced reporting Patient engagement Revenue cycle management Telehealth. This so-called “ pajama time ” has become an awful reality for every physician stuck using a well-intentioned but poorly-performing EMR system. And it’s not just doctors who are affected by this.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Sales Hacker

OCTOBER 7, 2021

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. Anita Nielsen.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

JANUARY 3, 2020

But I bet they probably still do more revenue online. ” And I bet you that Google are backing themselves saying, “We’re going to be the product that 90% of the market uses and we’re going to sell ads.” Google Drive might’ve done an awful lot to kill the file because they have a file system.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

OpenView Labs

JANUARY 24, 2022

So, it’s no wonder that it has been a massive year in the Cloud Marketplace business. At Tackle, we have seen our sellers experience huge revenue growth, the product catalog is expanding rapidly for buyers, and budgets are growing at unprecedented rates. Tap into growing cloud spend and make your software part of the cloud budget .

Marketplace as a Service 77

Marketplace as a Service Cloud Trends Software 77

Intercom, Inc.

FEBRUARY 21, 2019

com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10. com, he led marketing at HubSpot, where he pulled off an audacious marketing campaign that earned the company $64 million on a $6,000 budget. Can you tell us how you got your start in marketing? Ryan joined G2.com

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

OpenView Labs

JUNE 4, 2019

Our culture is fascinated with underdogs and overnight successes— companies, products, or services that seem to rise out of nowhere and completely change their respective industries. This often upturns established industries and overthrows existing market leaders. They are usually underrated at first, and tend to be seen as “low-class.”

Innovation 71

Innovation Technical Review Travel Business Model 71