Sales Hacker

AUGUST 18, 2023

As always, you’ll hear real stories/strategies/tactics from real revenue operators spanning: sales, marketing, customer success, operations/enablement, product and hiring. Seth Hammac , Global Partnerships & Alliances @ AWS Ok so what CAN you do to set yourself up for success?

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Scale VP of Engineering Sales Hiring Enterprise 67

Intercom, Inc.

JANUARY 24, 2019

And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be. There are plenty of companies that actually have that initial success. “We’re really trying to accelerate success. When I started in 2002, I was the first product manager for the API.

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Scale Machine Learning Artificial Intelligence AI 151

SaaStr

DECEMBER 13, 2019

Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. Below, we’ve shared the transcript of Harry’s interview with Yousuf. And by the way, the customer experience is not just, I bought this product, I deployed it.

Technical Advisors 167

Technical Advisors Scale Technical Review Payment Solutions 167

Chart Mogul

DECEMBER 6, 2023

Jonah Mandel ,VP Sales and Customer Success at Capchase “Boards are going to push companies to start focusing more and more on growth vs the efficiency mindset of 2023. Using LLMs to enhance these solutions will no longer be seen as innovative but will become the standard.”

AI Search 52

AI Search SaaS Generative AI ChatGPT 52

SaaStr

MAY 3, 2019

Innovation is about empathy with your customers. It’s all about customer obsession! In this session, Sandy Carter, AWS Vice President will hone your superpower – not of customer focus, or customer driven, but customer obsessed. Manny Medina. Sandy Carter.

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VP of Engineering Sales Hiring Technical Review Development Team Review 153

Sales Hacker

MARCH 10, 2020

Tackle can give you access to the AWS, Azure, and Google Cloud platforms and your end customer can purchase your solution through those marketplaces, which can streamline the entire process and help you skip a bunch of steps. Now, without further ado, let’s listen to this interview with Nicole Wojno Smith.

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Sales Hiring Scale Marketing AWS 73

SaaStr

MAY 22, 2020

Below, we’ve shared the transcript of Harry’s interview with David. I do have to ask, though, when we do Q and As, as well, the awful moment is when you say, “Does anyone have a question from the audience?” David Spinks: Engagement is essentially customer attention. Harry Stebbings. David Spinks. Matt Garratt.

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Technical Advisors Engagement Startup Benchmarks 228

Sales Hacker

SEPTEMBER 29, 2020

Our second sponsor is Outreach , the leading sales engagement platform, Outreach revolutionizes customer engagement by moving away from solid conversations to a streamlined and customer-centric journey. Now, without further ado, let’s listen to this interview with Vishal Sunak. Check them out. Don’t worry about it.”

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Scale CTO Hire Scaling CTO Coach 107

Sales Hacker

OCTOBER 7, 2021

Again, I am a big believer in the power of customer storytelling for helping sales outcomes. As Compass’s Regional President of North Central, Rachael is responsible for driving revenue growth, M&A integrations, operations, marketing, and customer success across Illinois, Wisconsin, Indiana, and Minnesota. Asia Gladden.

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Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

JANUARY 18, 2022

Talview offers various services including talent acquisition, online assessments, asynchronous and live video interviews, talent management, remote proctoring, behavioral insights, recruitment marketing, and more. The company offers a data analytics platform based on Amazon Web Services (AWS), Google Clouds, and Microsoft Azure.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

OpenView Labs

JANUARY 3, 2020

If the experience is poor (less than one) the effective price is higher, for the customer that is. Superior customer experience acts like a discount for the customer, but you don’t need to give up revenue. Customer success and customer experience are sometimes hard to quantify.

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Pricing Scale Underperforming Technical Team B2B 54

SaaStr

OCTOBER 25, 2019

How does Liat think Airtable is pushing up against the traditional customer success model? 277: When is the right time to go upmarket and how do you serve small, medium and large customers in the same company. We have a customer engagement organization that encompasses all of our customer facing teams. Liat Bycel.

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Sales Hiring Sales Recruiting Scale Underperforming Technical Team 113