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14 Best Customer Analytics Platforms in 2024

User Pilot

TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Customer analytics deliver many benefits for companies, such as improving customer satisfaction , driving customer loyalty , and increasing customer lifetime value. AI analytics. Enterprise.

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ChatGPT for Product Managers: 13 Best Prompts

User Pilot

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), For example, you may want to jump on the AI bandwagon by creating a product that leverages AI to solve user problems. create content, and more.

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Cohort Retention Analysis 101: How to Measure User Retention?

User Pilot

By analyzing cohort retention rates , SaaS businesses can establish the lengths of the customer relationship, predict the customer lifetime value and use them to forecast future revenue. They are built using machine learning algorithms to analyze historical behavior data. 5 steps to exceed retention goals.

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Customer Sentiment Analysis: What Is It and How To Collect Data for Sentiment Analysis [Best Tools Included]

User Pilot

If you want to improve your product’s customer satisfaction , conducting a sentiment analysis is key. Using this, you can improve the customer journey, get a higher customer lifetime value, and enhance your brand reputation. Identify customer needs. Moreover, lexicons can often be inaccurate.

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3 Ways AI and Machine Learning Will Affect Sales (& How to Prepare)

Sales Hacker

Informed and actionable business decisions now happen easily, thanks to artificial intelligence (AI) and machine learning (ML). B2B salespeople can, at a single click, determine the customer’s buying behavioral patterns and personalize content and ads to align with their browsing history, industry trends, and interest.

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How Can AI Transform Customer Success?

SmartKarrot

Customer success has a vital role to play in any B2B business. Today, businesses have become quite aggressive, which has become very challenging to compete with customers. . Fortunately, AI has come to the fore. It gives a definite edge over your competitors, which results in better customer success. .

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The 7 Best SaaS Analytics Software of 2021

User Pilot

FullStory’s AI and machine learning features make extracting accurate insights from your data much easier. You can make important decisions based on accurate data about your customers, competitors, and product performance. KPI #7: Customer Lifetime Value (CLV or LTV).