Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

SaaStr

JULY 30, 2024

PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. How do you build a stellar developer experience and continue to scale when the user base skyrockets overnight? Lower customer acquisition costs. Realized value is the actual value a user gets out of the product.

Underperforming Technical Team 279

Underperforming Technical Team Enterprise Scale Payments 279

Payrix

DECEMBER 10, 2024

Software-led payments have grown in popularity, and for good reason. Last year, we sat down with several of the payments experts that roam the halls of Worldpay to understand what was on the horizon for software platforms and payments. From those conversations, we made software-led payments predictions for 2024.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

User Pilot

NOVEMBER 7, 2024

Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms. In fact, the 2024 Buyer Experience Report by 6sense found that a whopping 85% of buyers establish purchase requirements before even contacting sales.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer acquisition cost. Customer lifetime value.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

User Pilot

FEBRUARY 28, 2024

Do you get nightmares wondering how users move through your funnel? Funnel tracking software can solve this problem. TL;DR Funnel tracking lets you track user activities across various user journeys. These tools help with improving retention, enhancing the user experience , and making data-driven decisions.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

Stax

FEBRUARY 20, 2024

Stax Payments , a leading payment technology provider, has appointed Mark Sundt as Chief Technology Officer. Sundt brings more than 30 years of expertise as a technology leader to his new role, with a deep background in payments and transforming businesses with groundbreaking technology solutions.

CTO 88

CTO Stax Payments Merchant Services 88

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. It was mostly just how to activate them, how to make them come back to the app.

Sales Hiring 186

Sales Hiring Payment Methods Payment Solutions Marketing 186

User Pilot

APRIL 16, 2025

According to a recent survey, 80% of consumers are more likely to patronize a company that provides a tailored experience. This statistic buttresses the importance of personalization during app conversion optimization. What is an app conversion? Subscribing to your product ( converting from a trial user ).

Payment Solutions 64

Payment Solutions Payment Methods Strategy Mobile 64

FastSpring

APRIL 1, 2021

Free trial conversion rate is the percentage of users that converted to a paid account from a trial period. Because the ultimate goal of using free trials for acquisition is to increase the number of paid users, your program’s success is based on looking at how often people upgrade from a free plan to a paid one.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Why is your mobile app user retention declining? How do you calculate user retention?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

FastSpring

JUNE 22, 2022

Provide confirmation on the following information on your checkout page: The customer’s information Shipping details Billing details Order number for tracking Price and payment information. Just make sure the submit payment button is easy to find at the journey’s end. The number of pages can, however, vary based on product type.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Stax

JUNE 18, 2024

Aside from providing excellent SaaS solutions to their users, Shopify, Mindbody, and Etsy are just a few examples of companies that have used payment processing to fuel (at least some of) their growth. billion from its merchant solutions segment. What do these companies have in common?

Payments 68

Payments SaaS Payments Merchant Services Payment Solutions 68

SaaStr

DECEMBER 17, 2019

Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : And so as we were having this conversation, we did, of course, raise a little bit more money in that round in order to enable the acquisition.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

Stax

JUNE 20, 2024

Enter ISVs, which play a crucial role in enhancing and extending the capabilities of SaaS solutions. An ISV partner is a software vendor that partners with an ISV and provides additional services or technology. In this article, we’ll explore key aspects software service providers must consider when navigating an ISV partner ecosystem.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 106

Growth Hacking Payment Methods SaaS Payments Payment Solutions 106

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. 6-step process to create user profiles: Identify what data to include based on goals. Use profile data to create strategies enhancing customer experience. Collect only essential data.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

User Pilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. For SaaS, the desired action is when a trial user goes to become a paid customer. Analysis trends in behavior analysis to understand what brings value to users so you attract the right customer fit.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

User Pilot

JUNE 10, 2025

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. These are alarmingly high figures, especially when you consider that customer acquisition cost for mobile apps has been steadily increasing. What is mobile app churn?

Payment Solutions 52

Payment Solutions Churn Payment Methods Strategy 52

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Ready to start tracking user funnels for your in-app user journeys? Funnel analysis allows you to: Measure company performance.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

AUGUST 6, 2024

We covered actionable steps to build an effective system that converts users, drives product engagement , and leads to long-term growth. TL;DR A SaaS marketing funnel outlines the steps users take from their initial awareness of your product to becoming loyal users. Book a demo to get started today!

SaaS Payments 103

SaaS Payments Metrics Scale Sales Funnel 103

User Pilot

APRIL 15, 2024

In-app support strategies to eliminate them. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides. This could mean they’re unable to get answers, troubleshoot app issues, or learn about product updates on time.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. It supports MRR growth and provides consistent access to your users. The user renewal rate is calculated by dividing renewed customers by those eligible to renew. Book a demo now to find out more.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Frontegg

AUGUST 19, 2021

They want to get onboarded smoothly and just use the software. Onboarding, user management, subscriptions – let’s take a closer look at the potent self-service and PLG combo. Software-as-a-Service (SaaS) was a true gamechanger in the software space, but even that is changing fast with the Product-Led Growth revolution.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. But not all SaaS products are alike.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Unbounce

SEPTEMBER 16, 2021

Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. You can use a hierarchy system to leverage the use of your keywords. Image courtesy of Shopify.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

JANUARY 8, 2019

A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. Back office.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Baremetrics

MARCH 16, 2021

Baremetrics Baremetrics is an analytics tool for companies that use subscription billing systems. From tracking user preferences to keeping tabs on customers that cancel their subscription packages, Baremetrics offers startups and SaaS businesses a holistic and convenient way to optimize their customer acquisition costs.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Facilitation 96

User Pilot

MARCH 25, 2024

Because it improves your business’ profitability, understanding and reducing churn also gives you a better customer acquisition cost to customer lifetime value (CAC: CLV) ratio. Use checklists to guide users toward key actions within your app. Offer contextual help with tooltips to improve customer experience.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 104

User Pilot

JULY 28, 2024

The benefits of free trials include reducing acquisition costs , increasing conversion rates , and building credibility with your target audience. Products that are expensive, target a narrow/specific market or are struggling with high acquisition costs are ideal candidates for free trials. High acquisition costs.

SaaS Payments 98

SaaS Payments Payment Methods Payment Services SaaS 98

User Pilot

NOVEMBER 28, 2023

There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Customer acquisition cost. Then, divide that number by the total number of users. Finally, multiply the result by 100 to get your new user growth rate in percentage. SaaS new user growth rate formula. Customer churn rate.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

User Pilot

DECEMBER 3, 2022

The experience lifecycle describes how a customer feels as they move through the different stages of their journey with a business. There are five different stages in the customer experience lifecycle – reach, acquisition , conversion , retention , and loyalty. What is the customer experience lifecycle? Acquisition.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Software Review 98

User Pilot

APRIL 20, 2022

They are all focused on providing a great user experience. This article outlines 13 exceptional techniques for converting your free users into paid users. Three factors decide the free trial to paid user conversion benchmark– the type of trial, the product complexity, and the audience. Let’s dive in!

SaaS Payments 98

SaaS Payments Payment Solutions SaaS Benchmarks 98

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $156,062/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98