User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Sentiment data reveals how customers feel towards the product or brand, guiding satisfaction efforts. Technographic details on devices and platforms used to ensure compatibility and support across technologies.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Neil Patel

JANUARY 1, 2021

It offers a way to bring down customer acquisition costs and has been proven to keep users in a game for far longer than the pay-to-play method. Games as a Service acts as a continuous revenue service for developers, allowing them to break their reliance on the one-time purchase. Games as a Service Payment Options.

Payments 122

Payments Payment Services Payment Methods Payment Solutions 122

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

FastSpring

MARCH 15, 2024

And as the CEO of both Skillshot Media (a turnkey events production company for esports events) and Ghost Gaming (a “gaming lifestyle brand” that supports esports teams and gaming content creators such as Twitch streamers), he dives ever deeper into marketing to gamers and other gaming industry professionals.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. Use Baremetrics , to improve your SaaS or e-commerce business and fully optimize your subscription billing. You should work with a recurring billing platform. Self-Service Access 5.

SaaS Payments 103

SaaS Payments Payment Features Payment Solutions Merchant Services 103

Incredo

JULY 14, 2019

The subscription pricing model is a business model in which a customer pays a recurring fee on a regular basis (weekly, monthly, quarterly or annually) to use a service or product. That means a company generates revenue on a regular basis based on how many customers it has and what subscription plan they choose. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. Expansionary revenue.

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this?

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

Buffer Resources

MARCH 5, 2024

On the financial side, distributors took a chunk of our already tight margins, and the 90-day payment terms from most retailers made cash flow difficult. I also felt that adding a subscription option for our dog food would allow us to better meet customer needs and support our company with reliable monthly recurring revenue (MRR).

Payment Methods 86

Payment Methods Payment Services Payments Scale 86

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Increase revenue growth. It might be from a confusing sign-up form, slow-loading pages, or a complicated payment process.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Point Nine Land

APRIL 9, 2021

To add to this, B2B marketplaces tend to have various different business models (commission, SaaS, not monetizing in the beginning), which makes it very difficult to come up with one-size-fits-all metrics for each funding round. As a result, we could not collect as many data points as we do for our SaaS napkin.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

User Pilot

APRIL 29, 2024

TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Increase monthly recurring revenue.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

OPEXEngine

JANUARY 27, 2021

How COVID-19 has affected Customer Acquisition Cost Calculations. A good business practice every year is to review your KPI calculations and adjust for any changes. Items to Review for Customer Acquisition Cost Calculation. Expenses associated with freemium acquisition are part of the numerator as a lead gen expense.

Systems Review 52

Systems Review Acquisition SaaS Payments Payment Services 52

User Pilot

FEBRUARY 22, 2024

Retaining customers is an incredibly important part of any growth-driven business. According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Baremetrics

AUGUST 18, 2021

Invoicing is a sales process where a seller issues a commercial document to a buyer requesting payment. This document shows all products and services rendered, the payment owed, and the contact details of both the buyer and the seller. Invoicing can be done for both recurring and one-time payments.

Payment Features 83

Payment Features SaaS Payments Payment Methods Payments 83

User Pilot

MARCH 24, 2024

Here’s a user flow example depicting the user journey from login to successful credit card payment. For a B2C company like Spotify, they’ll need a music app user flow, an e-commerce payment flow, and so on. It outlines the decisions the user faces and the steps they take based on whether they’re new to the platform or just coming back.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

Baremetrics

OCTOBER 7, 2021

Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. Table of Contents. What is EBIT?

Payments 97

Payments Payment Methods Payment Services SaaS Payments 97

OPEXEngine

MAY 18, 2021

SaaS Metric #1 – Annual Recurring Revenue (ARR). ARR is an essential subscription metric that identifies the recurring revenue expected on an annual basis from the subscriber base. ARR = (Overall subscription per year + recurring revenue from add-ons or upgrades) – revenue lost from cancellations.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

BrightBack

JANUARY 17, 2022

We started Brightback in 2018 with a vision to automate customer retention for digital subscriptions to improve the consumer experience throughout the journey, deliver measurable revenue ROI to the retention manager via Brightback’s churn deflection funnel, and free up product managers to focus on core services and acquire more customers.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Baremetrics

MAY 18, 2021

When marketing a subscription business, you face even more challenges, like balancing retention and acquisition efforts, identifying new features that your customers are interested in, and working to maximize customer lifetime value. The bottom of the funnel is where your hottest qualified leads pour into your business as customers.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

The Marketing & Growth Hacking Publication

FEBRUARY 3, 2019

billion in online revenue compared to just $57 million in 2011. What followed was more predictable than a New England Super Bowl appearance: Not to be left behind, classic retail brands were quick to jump on the bandwagon. For this you will need to pick the right platform. Did You Know?

Payment Methods 40

Payment Methods Payments Payment Features Subscription 40

Buffer Resources

JANUARY 15, 2024

I spoke to leading B2B content marketers (an in-house content director, agency owners, top freelancers, and thought leaders) to find out what they think B2B brands can do to create good content in 2024. " Short thinks brands need to spend more time and resources understanding their audience. Interview them. Learn their language.

B2B 117

B2B Technical Advisors SaaS Payments Underperforming Technical Team 117

OpenView Labs

APRIL 22, 2020

There has never been a better time to test innovative pricing and monetization models to outmaneuver slow or legacy competitors. Or do you integrate with any of the products that are currently booming? Adopt more flexible payment terms and contract structures. The last few weeks have been Here’s what it’s been like.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

Baremetrics

MARCH 7, 2021

From online streaming services to other digital products, more startups and business owners are now beginning to see the myriad of advantages offered by subscription billing, especially concerning the automation of most of their inflow and creation of recurring revenue from the myriad of subscribers. This process is often automated.

Payment Features 45

Payment Features Merchant Services Payment Methods Payment Solutions 45

Subscription Flow

NOVEMBER 17, 2023

Long story short: The steps consumers take from the moment they first learn about a brand until they become paying customers and brand ambassadors are depicted in a SaaS customer journey. You can improve every facet of your SaaS business with an accurate mapping of the customer journey. What is SaaS customer journey?

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

Aysling

NOVEMBER 11, 2020

If you have strolled around the Aysling website, then it is likely you have seen the term “ Contracts to Cash ” in quite a few places, and you might be wondering what is Contracts to Cash; and how does it apply to my business? Aysling is not a Marketing Acquisition tool. To answer that, we have to explain what Aysling isn’t first.

Outsourced Development 56

Outsourced Development Payments Payment Solutions Payment Features 56

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Baremetrics

AUGUST 16, 2021

Reactivating the subscription could mean many things, but primarily it means the customers decided to activate the subscription and make payment for another billing cycle. Reactivating your subscription monitoring in Baremetrics Reactivation of plans with common payment gateways 1. How to reactivate with Stripe 2. Freemium to trial 2.

Subscription 87

Subscription Payment Features Metrics SaaS Payments 87

Sales Hacker

AUGUST 4, 2023

We’ve been getting a ton of question since we announced the acquisition so this week we’re going to have Max Altschuler break down the whole story. He had this amazing Quora feed that he wrote under the brand SaaStr. We tried to figure out how to broaden our own events at Sales Hacker, organizing Sales Stack and Revenue Summit.

Scale 62

Scale Sales Hiring Sales Payments 62

OpenView Labs

JANUARY 29, 2020

One of those, their Logo API, went viral on both HackerNews and Product Hunt, creating tremendous buzz and brand awareness. Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Freemium vs. Free Trial: How To Pick the Right SaaS Revenue Model in 2018.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

FastSpring

MAY 14, 2019

In fact, there are plenty of successful businesses using FastSpring’s full-service ecommerce platform to enable one-time purchases. Whether you call it market expansion or customer acquisition, the underlying idea is the same. Switching to a subscription plan doesn’t mean your company gets to neglect customer acquisition.

Payment Features 79

Payment Features Payment Methods Subscription Payment Services 79

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. Here’s a quick guide to help you understand customer lifetime value and learn how you can use this subscription finance metric to improve your business.

Customer Lifetime Value 75

Customer Lifetime Value Payment Features Finance Payment Solutions 75

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. ARR business to be top quartile in 2021 they now need to be growing at 300% or faster. Explore Untapped Revenue Streams. In order for a $1-2.5M

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80