FastSpring

APRIL 4, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. It sounded like one financial benefit of that approach is new ARR acquisition, right. Jump to video. Jump to transcript.

Scale 130

Scale Sales Payment Methods Merchant Services 130

FastSpring

APRIL 26, 2022

Some churn is acceptable, perhaps even necessary — especially if you’re using a more B2C-style sales approach. When you’ve reached this point, you could continue losing customers with no new customer acquisition and still increase your revenue (at least for a while). Update Your Dunning Management System.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

ProfitWell

MAY 21, 2020

How B2B and B2C companies can insulate themselves. How can B2B and B2C companies insulate themselves? Customers may be churning without even realizing it because our research shows that 30-40% of churn originates from failed credit card payments. Focus on retention because acquisition is extremely difficult right now.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

OPEXEngine

AUGUST 9, 2022

Few accounting systems can easily report profitability that way. Consider the case of an online advertising and software company serving car dealers. After a series of acquisitions, the company’s sales force was underperforming. Worse, most don’t have a quantified view of profitability by customer, product line, and transaction.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more. Table of Contents.

Payment Methods 119

Payment Methods Payment Services Merchant Services Payment Solutions 119

ProfitWell

OCTOBER 16, 2019

Its churn numbers vary between B2B and B2C, with B2C companies experiencing much higher churn (7.05%) than B2B (5%). Lower-priced products and B2C services take less consideration before making a purchase—and likewise, less consideration before canceling a subscription. Bring down your payment failure rate. The good news?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

FastSpring

JUNE 19, 2019

Alibaba has the most comprehensive ecosystem of commerce platforms, logistics & payment to support the digital transformation of the retail sector,” he said. 2018 was the year of online payment options like Apple Pay, Revolut, and Monzo. The B2C market is starting to cash in, too. Our Devices are Becoming Our Bank Cards.

Payment Methods 72

Payment Methods Trends Payments Payment Services 72

SaaStock

MARCH 20, 2019

Forter offers a real-time and completely automated fraud prevention solution for enterprise e-commerce businesses. Recorded Future is a leading universal threat intelligence solution that arms enterprises’ security teams with all the tools they need. In developing their solution, Affectiva has analyzed more than 7.5

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

FastSpring

MAY 25, 2023

Pricing your software as a service (SaaS) can be hard enough even during the best of times, but figuring out how to dial in the right pricing to drive more revenue in times of stagflation can be even more challenging. FastSpring helps SaaS and software companies sell around the world. Inflation isn’t flat: Vary your strategy.

SaaS Payments 144

SaaS Payments Pricing Payments Merchant Services 144

ProfitWell

JANUARY 2, 2020

We’ll talk through the importance of audience targeting, the kinds of resources that are helpful, and the ways to differentiate between B2C and B2C sales. The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). B2C pricing.

B2C 52

B2C Subscription Payment Features Payments 52

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Dana Soza Customer Solutions CEO, is one of the most prominent and revered Customer Success professionals in California, US. Amarachi Ogueji. Daphne Lopes. Gemma Cipriani-Espineira.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

AUGUST 10, 2021

How will you perfect your software? Whether you are a B2B SaaS or B2C, what will be your two primary goals? New users acquisition User retention. And the key to increasing acquisition and retention? By studying what people do with it, how they use it, their experience, the pain points, etc. What is behavioral analytics?

Payment Methods 10

Payment Methods SaaS Payments Payments SaaS 10

SaaStock

MARCH 20, 2019

Forter offers a real-time and completely automated fraud prevention solution for enterprise e-commerce businesses. Recorded Future is a leading universal threat intelligence solution that arms enterprises’ security teams with all the tools they need. In developing their solution, Affectiva has analyzed more than 7.5

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

FastSpring

APRIL 1, 2021

Because the ultimate goal of using free trials for acquisition is to increase the number of paid users, your program’s success is based on looking at how often people upgrade from a free plan to a paid one. It is a concrete way to optimize customer acquisition. What does “Free Trial Conversion Rate” mean? Types of Free Trials.

Payment Solutions 98

Payment Solutions SaaS Payments Payment Methods Strategy 98

User Pilot

APRIL 18, 2024

Focus on product-led content that presents your product as a solution to specific user problems and teaches them how to use it. In addition to SEO, other popular lead acquisition methods include: Paid advertising (like Google AdWords). The conversion rates are higher when you ask the user for payment details beforehand.

Payment Methods 87

Payment Methods Marketing SaaS Payments Payments 87

FastSpring

JANUARY 8, 2019

A set of subroutine definitions, protocols, and tools for building application software. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. Back office.

Payment Methods 62

Payment Methods Merchant Services Payment Services Outsourcing Services 62

ChurnZero

MAY 18, 2021

Awareness – The stage where the user becomes aware that there exists a solution to their problem in the form of your business offering. Purchase – The stage where the user purchases the product by placing the order and completing the payment. Offer multiple payment options. Show that the payment is safe and secure.

Payment Services 84

Payment Services Payment Methods Payment Solutions B2C 84

User Pilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Product analytics tools are a type of software that enables you to measure and visualize user data.

Product Marketing 94

Product Marketing Payment Solutions SaaS Payments Software Review 94

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. I’m the founder of Blossom Capital. Evgenia : Hi.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

Baremetrics

MAY 13, 2021

This model is most effective for lower price point and B2C SaaS products with a high volume of transactions rather than larger, more expensive products. If you’re a “freemium” app that works by offering both a free version (with restrictions), it’s great to let users decide that the upgrade is worth it on their own.

SaaS Payments 66

SaaS Payments Payment Services Strategy Payment Methods 66

Navint

FEBRUARY 20, 2019

Q: Sean, you’ve worked for some of the major software players in the recurring revenue technology space—Zuora, Apttus, and Salesforce. When helping with sales-focused initiatives, we know how that impacts downstream systems and processes like billing and revenue recognition. Navint sees across the entire spectrum.

Payments 53

Payments Technology Scale Revenue 53

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. How to Screw Up Your Software Pricing and Packaging Completely.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Incredo

NOVEMBER 1, 2019

8 Smart tactics for your SaaS customer acquisition strategy. In order for this model to work, both your product and your customer acquisition strategy need to be absolutely frictionless. Thanks to the higher priced products, SaaS startups that choose the transactional model have more money to spend on customer acquisition.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

ProfitWell

NOVEMBER 14, 2019

From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. It’s a mutually beneficial system. Whether it’s providing software that sends out an email campaign or shipping a new outfit through the mail every month, subscriptions are convenient. Software as a service.

Payment Features 49

Payment Features Payments Subscription Trends 49

ProfitWell

APRIL 30, 2020

Now more than ever, given the COVID-19 pandemic, acquisition becomes harder and harder with each day. In this article I’ll explain why customer loyalty is more important than acquisition, some metrics you need to be tracking, and how to build customer loyalty in just a few steps. Customer loyalty: more important than acquisition?

SaaS Payments 52

SaaS Payments Payments Payment Methods Payment Services 52

Sales Hacker

JULY 16, 2020

In a recent conversation, Gainsight CEO Nick Mehta told us he’s turning his attention to his partner ecosystem as the market tightens, “ Partnerships have the lowest customer acquisition costs out there,” he said. Customers value the ability to build their own solution stack , and they routinely look to their existing vendors for help.

Scale 95

Scale Payments SaaS Payments Payment Solutions 95

User Pilot

JUNE 19, 2023

TL;DR Conversion happens when someone takes a desired action on your app or website. Conversion happens when someone takes a desired action on your app or website. According to research by Capterra , software companies should expect an average website conversion rate of 7%. The median gross retention is also high: 91%.

Benchmarks 95

Benchmarks B2B SaaS Payments Payment Methods 95

Intercom, Inc.

MARCH 22, 2018

Upon joining that team, I led online marketing and user acquisition growth for about a year. Another learning was that we almost tried to over-engineer the solution to how we acquired supply. Thumbtack used a much more simple but still scalable solution. It’s really core B2C growth tactics, and also some of the B2B.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189