Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ?   "When you land on the Paddle Studios homepage, you’re welcomed with a Netflix-esque streaming service vibe.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

OPEXEngine

AUGUST 17, 2021

If you’ve underestimated the importance of financial operations for both the short and long-term success of your SaaS business, you’re not alone. With the explosive growth of the SaaS business model impacting businesses worldwide, many are navigating SaaS financial operations and subscription management for the first time.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

CustomerSuccessBox

MARCH 25, 2021

Let’s see the process of acquiring new customers. Acquiring your customers is just a first step in the fruitful partnership process and retaining them is the next big thing. Financial Mathematics of a SaaS business model. SaaS business models are different from traditional business models. Let’s talk about why?

Retention 52

Retention SaaS Payments B2B Business 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

Sales Hacker

MARCH 29, 2021

RevOps has grown in importance as SaaS products have continued to proliferate and organizations have recognized the importance of good data, efficient workflows, and ensuring cross-department collaboration. An ecosystem of related products and channel partners exist around every B2B product. Processing and remitting payments.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

SaaSOptics

MAY 25, 2021

Accounting for SaaS Companies: Why Go GAAP Early in SaaS? In most emerging and growth SaaS businesses, the focus is on cash flow and growth. Accounting for SaaS Companies . But when it comes to accounting for SaaS companies, there really is a need. It’s called liquidity! Cash Accounting vs. Accrual Accounting .

SaaS Payments 52

SaaS Payments Payment Features Payment Services Payment Methods 52

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. For so many years, SaaS has focused so strongly on the acquisition that they have been blind to other aspects of the customer journey. What you require to pull this off are people, processes, and a truckload of data.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. This year, we’re shaking things up with our first ever B2B marketplace napkin! What does it take to raise capital, in B2B marketplaces, in 2021?

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The new data reveals a similar picture for private SaaS startups. . It’s tempting to prioritize new customer acquisition as your top growth priority. . Get more from your existing customers.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 130

Scale Sales Payment Methods Merchant Services 130

OPEXEngine

JANUARY 14, 2020

The typical SaaS company grows faster, loses more money, and has a higher valuations than product sale companies. Public SaaS Companies. -8%. High-growth SaaS companies are often unprofitable. However, many unprofitable SaaS companies are cash flow positive because of the upfront SaaS payments by B2B clients.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

OpenView Labs

DECEMBER 20, 2021

ICYMI each week OpenView Partner Blake Bartlett breaks down the latest, greatest (and not-so-greatest) businesses and trends in the ever-changing world of SaaS, VC, and PLG. >> However this does have to do with financial tech taking the SaaS stage by storm. As acquisition costs get higher, the fintech spotlight gets brighter.

Technical Review 79

Technical Review SaaS Payments Software Review B2C 79

ProfitWell

MAY 21, 2020

We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. Click below to get the complete ProfitWell Index for B2B or DTC. Table of Contents: Overall SaaS and subscription index. Table of Contents: Overall SaaS and subscription index. 3 ways to boost retention.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

Valuize Consulting

AUGUST 17, 2020

Deferred payment terms on subscription renewals, additional discounts, free professional services—these offers might work now, but can you afford to keep applying them next quarter or next year? Achieving the latter, true version of adoption will enable you to reduce churn. These outcomes serve as adoption milestones.

SaaS Payments 40

SaaS Payments Churn Payment Services Payments 40

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Hull

SEPTEMBER 19, 2019

We’ve compiled a list of common B2B use cases along with links to our related resources pages with tactical takeaways to get up-and-running in no time. Acquisition. How one SaaS company fixed their 50% demo drop-off rate. Related Resources: Send product usage data to your CRM to enable sales to upsell or prevent churn.

Scale 60

Scale B2B Payment Methods SaaS Payments 60

SaaStr

AUGUST 9, 2019

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? How does Vikas see the space play out in the coming years when it comes to acquisitions?

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SmartKarrot

JUNE 3, 2021

As a SaaS business company, you need to do more than just serving the customers. SaaS marketing is important to achieve success. A good SaaS marketing plan is necessary to improve brand reach. You can build a SaaS partner program to get better success. Most of the successful SaaS businesses are built on partnerships.

SaaS Payments 10

SaaS Payments B2B Payments SaaS 10

Chart Mogul

DECEMBER 14, 2017

Every SaaS will feel the pressure to scale, whether upmarket or abroad. To start, you could move your SaaS upmarket — go after bigger fish, the higher-value customers who will amplify your recurring revenue. For early and mid-stage SaaS companies, the desire (or pressure) to scale can drive the business into international territory.

Outsourcing Services 40

Outsourcing Services SaaS Payments SaaS Scale 40

CustomerSuccessBox

APRIL 7, 2022

Adding to the key elements of value, are onboarding, product iterations, new features enablement, and closed feedback systems aid them to extract the right value. Though it is all discussed during the time of acquisition, it is better to always confirm and allow them the time to express the degree of their needs. A greater coverage.

Onboarding 52

Onboarding SaaS Payments Payment Methods Scale 52

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

FastSpring

APRIL 16, 2019

Although there isn’t a magic standard, Bessemer Venture Partners suggests that an “acceptable” SaaS churn rate for enterprise-level companies should fall between the 5 – 7% range annually. Consider putting part of your prepaid income toward customer acquisition to buffer monthly churners. Automate Dunning.

Payment Methods 66

Payment Methods Churn Subscription Payment Features 66

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? So data analytics, marketing customer analytics, and technology and acquisition.

Sales Hiring 150

Sales Hiring Payment Methods Payment Solutions Marketing 150

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

CustomerSuccessBox

APRIL 3, 2022

Since email marketing plays such an important role in customer acquisition, retention, etc., CustomerSuccessBox is a customer success platform that helps high-growing B2B SaaS companies reduce churn and grow their recurring revenue. And now it’s time for you to start managing your processes. We call it playbooks.

Customer Success 52

Customer Success SaaS Payments Payment Methods Payment Services 52

ProfitWell

APRIL 2, 2020

If you take a moment to think about it, can you confidently tell somebody how many subscription services you're a member of? Even if you can list off every subscription service you're a die-hard fan of, you may eventually find yourself feeling dissatisfied on a mission to sign up for even more subscriptions.

Subscription 67

Subscription Payment Features Customer Lifetime Value Payment Services 67

Aysling

NOVEMBER 11, 2020

Reason for that, is because those groups are 100% focused on the accounting aspect, and we have realized that there are many components that we do better elsewhere, and rather than attempt to rebuild the wheel, it made sense to create advanced integrations that allow your business processes to flow from one system to the next.

Outsourced Development 56

Outsourced Development Payments Payment Solutions Payment Features 56

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. And finally, the evolution of B2B SaaS billing. We’ve seen the tech and SaaS markets affected by the virus , but if we foster smart and healthy communities, the foundation of our operations—namely, our teams—will forge on.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

SmartKarrot

SEPTEMBER 24, 2021

As a SaaS company, you will need to keep track of the recurring billings for your products and services. When you are picking your SaaS subscription billing software, you must ensure that you have considered the specific requirements of your customers before making your decision. Sage Intacct. SaaSOptics. contact-form-7].

Payments 10

Payments Payment Solutions Payment Features SaaS Payments 10

ProfitWell

MAY 8, 2020

Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 Daily updates of the index can be found in your subscriber newsletter each day, so be sure to check back to see what’s up in the B2B SaaS market—for better informed decisions on market spend, sales forecasting, and growth choices.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SmartKarrot

JULY 14, 2020

The B2B Tech world is booming with SaaS business models. Statistics claim that about 50% of the enterprises run their operations by depending on a SaaS platform, of which 38% work exclusively on the SaaS module. Let us dive right into this article and explore the world of SaaS and its facets deeply.

Business Model 10

Business Model B2B SaaS Payments Payment Features 10

ProfitWell

JULY 23, 2020

Direct to consumer retail eliminates the middleman from the buying process. Rent the Runway: Online service providing rental designer clothing and accessories, with the option to subscribe. Many of these metrics are intersectional with B2B and SaaS because they reveal important data all businesses need to know.

Payment Methods 56

Payment Methods Metrics SaaS Payments Customer Lifetime Value 56

SmartKarrot

JUNE 16, 2022

The primary responsibility of a Chief Financial Officer (CFO) is to ensure that various financial business processes such as billing and payment procedures are working smoothly. Subscription billing is defined as the implementation and execution of automated recurring billing processes and consumer payments.

Payment Services 10

Payment Services SaaS Payments Payment Features Subscription 10