OpenView Labs

JANUARY 13, 2022

This year we look back at 2021 and forward to 2022, measuring how our past predictions have stood up to another tumultuous year and laying out what you can expect in 2022. Science, conscious consumers, and next-gen founders will drive ESG’ innovation in 2022. Join Steven’s research, take a short survey Growth Strategies in 2022.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Neil Patel

JANUARY 1, 2021

Games as a Service acts as a continuous revenue service for developers, allowing them to break their reliance on the one-time purchase. Games as a Service allows video games to be monetized even after they are released and it has been proven to keep players more engaged longer. Games as a Service Payment Options.

Payments 122

Payments Payment Services Payment Methods Payment Solutions 122

Intercom, Inc.

MARCH 10, 2022

This strategy empowers you to pre-emptively deliver targeted, personalized messages and support via messenger-based channels. No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. Processing payments and refunds can be trickier to automate as they require access to individual details.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

FastSpring

APRIL 11, 2022

That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. In the three-tier pricing strategy, we usually find: The cheapest option for small teams, individuals, or new customers trying out the product. Three Tiers Doesn’t Have to Mean Simple Plans.

SaaS Payments 123

SaaS Payments Pricing Strategy Scale 123

Stax

MAY 2, 2024

A merchant cash advance (MCA), also referred to as a merchant loan or business cash advance, is a short-term business financing option that allows small business owners to receive cash advances based on future credit or debit card sales. Your future revenue acts as a guarantee.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payments 88

Panintelligence

FEBRUARY 7, 2024

This figure, having risen by 15% over three years, shows how cybercrime is really putting the squeeze on businesses financially. And losses from Authorized Push Payment (APP) fraud totalled nearly £500 million in 2022. Utilizing embedded analytics Can embedded analytics really help impose order on data chaos?

Payments 52

Payments Data Payment Services Payment Solutions 52

Casey Accidental

NOVEMBER 28, 2023

Eventually, the company needed to layer in new advertiser focused loops to monetize, but I’ll skip that detail for now. The company requires either new growth loops or new products to acquire, retain, or monetize better. Network effect products rely less on new product innovation unless it’s the only way to monetize.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

User Pilot

JUNE 29, 2022

This will ultimately boost your revenue as customers will become loyal. 10 Best customer segmentation tools to try in 2022. Code-free and easy to integrate. With Baremetrics, you can easily access key financial metrics and analyze how different groups of customers contribute to the revenue. Baremetrics.

SaaS Payments 93

SaaS Payments Software Review Payment Solutions Payment Methods 93

Buffer Resources

AUGUST 16, 2023

In 2022, our ASP was $20, and our Operating Costs hit $19,757,852. For us, that’s a rewarding indication we’ve stayed true to our mission and strategy to support small businesses. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

Andreessen Horowitz

SEPTEMBER 18, 2023

In addition, there tends to be a wide gradient of labor challenges across different domains; e.g. the revenue cycle department likely has more labor pressure than the marketing department.

Healthcare 142

Healthcare AI Artificial Intelligence Payment Solutions 142

ProfitWell

SEPTEMBER 10, 2020

SaaS revenue is expected to reach $143.7 billion by 2022. 28% of IT spending will shift to the cloud by 2022. As such, many SaaS businesses are opting for the latter. AI Integrations. There is currently a surge in usage-based pricing and other creative pricing strategies. billion of that. Vertical SaaS.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

OPEXEngine

FEBRUARY 1, 2022

That’s a 5x growth in six years, and it is estimated to reach $171 billion in 2022, continuing to dominate the cloud services market. It takes timely strategy execution while managing growth versus cost. When in hypergrowth, the focus is and should be on revenue growth with healthy unit economics.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

SaaStr

APRIL 1, 2023

So no payment until the solution goes live. In 2022, Jag learned about a startup initiative within Box called Box Sign. Certa has progressed from a supplier partner to now integration and go-to-market. As the relationship matured, Box and Certa found new ways to partner. You understood where I was coming from.

Payment Solutions 181

Payment Solutions Payment Methods Payment Services Payments 181

Stax

NOVEMBER 20, 2023

TL;DR Founded by American Express in 2010, Small Business Saturday encourages consumers to shop at local small businesses. Participating in Small Business Saturday can help SMBs boost revenue, foster customer loyalty, and strengthen the local economy. Learn More What is Small Business Saturday? Limited-time offers.

Payment Methods 88

Payment Methods Merchant Services Stax Payment Services 88

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

Andreessen Horowitz

AUGUST 30, 2023

Milken himself is said to have credited (or blamed) VisiCalc and spreadsheets for the growth of the Private Equity (PE) industry, since cash flows vs. debt payments could be easily monitored, and a formerly complex net present value calculation now just involved a formula for a cell. billion, against almost $2.8 The curves simply do not meet.

VP of Engineering 93

VP of Engineering AI Payment Methods Generative AI 93

Full Session

NOVEMBER 8, 2022

The 8 best session recording tools in 2022. You can deploy the FullSession platform by starting a free trial and adding our code snippet to the source code of your website. FullSession also allows you to integrate with third-party platforms like Shopify , BigCommerce , Wix , and WordPress. Continue reading to learn more.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Unbounce

FEBRUARY 9, 2022

Unbounce Apps are tools that offer a variety of features and functionalities within the Unbounce Conversion Intelligence Platform that you can easily add to your Smart Builder landing pages. Everything we do at Unbounce is built with the unique needs of small businesses in mind,” said Tamara Grominsky, Chief Strategy Officer at Unbounce.

Payment Solutions 132

Payment Solutions Business Payments Payment Services 132

Buffer Resources

NOVEMBER 7, 2023

So, she quit her full-time job to build a freelance writing business. For one, she has built a stable and viable business, achieving six figures in revenue every year for the past five years and even bringing in multiple-six-figures in 2021 when she expanded her business with subcontractors.

Scale 109

Scale Scaling Payment Solutions Payment Services 109

Chart Mogul

JUNE 9, 2023

New business is the slowest it’s been in years. Despite this, how companies approach growth strategies has fundamentally shifted. 2022, however, was not as impressive. The top quartile of SaaS business with ARR between $1 and $30 million grew 62.1% in 2022 (vs. Renewal, payment, happy days.

Trends 52

Trends SaaS Payments Payment Solutions 52

FastSpring

JULY 10, 2019

In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. We know this is a big decision for businesses. Subscription-based business models make it easy to support innovation and enhancements of your software products.

Merchant Services 70

Merchant Services Payment Methods Payment Services Payment Solutions 70

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses. Matt Garratt: Fantastic.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

Stax

JANUARY 15, 2024

Swipe fees have doubled in a decade and increased by 20% since 2022. Learn how to achieve payment processing compliance when surcharging to improve your company’s financial stability and reputation. TL;DR Credit card surcharging involves adding a fee to transactions with credit card payments, offsetting processing costs.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Neil Patel

FEBRUARY 20, 2023

The fast-paced progression of social e-commerce showed everyone the power of the new platform on the block, TikTok. Source: Twitter New consumer behavior trends in online shopping are going to cause you to step up your marketing strategy. These make good starting points for a modern online shopping strategy.

Payment Methods 81

Payment Methods Trends Social Media Technical Review 81

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. In September 2022, Dopple publicly launched its new platform. Experience is the keyword here.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Note: FastSpring’s Revenue and Subscription Dashboards quickly show our customers where their revenue is coming from, the average order value or MRR per country, promotions performance per country, and more.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

ProfitWell

JULY 22, 2020

This is why the direct-to-consumer (DTC) strategy is gaining traction fast. However, e-commerce revenues are projected to rise to $6.54 trillion in 2022 , highlighting the need for enterprises to achieve direct-to-consumer growth. Their strategy was simple. In 2019, the total global e-commerce sales amounted to $3.53

Payment Methods 93

Payment Methods Outsourcing Services Branding Payment Features 93

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. Optimizing your SaaS Pricing Strategy for new MRR vs. net revenue retention. Inflation isn’t flat: Vary your strategy.

SaaS Payments 144

SaaS Payments Pricing Payments Merchant Services 144

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Allison Pickens. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

APRIL 30, 2022

In the run up to SaaStr Europa 2022 in Barcelona on June 7-8 , we’re taking a look at some of the top all-time SaaStr Europa sessions. Average Revenue per Customer. Join us at SaaStr Europa 2022. The last kind of constituent here is investors and business owners. Or annual recurring revenue for some types of companies.

SaaS Payments 237

SaaS Payments Metrics Payment Methods Scale 237

FastSpring

SEPTEMBER 25, 2018

With cross-border ecommerce expected to reach $627 billion by 2022 , tax complexities will only continue to increase as different countries introduce their own regulations. For growing software businesses these additional costs directly affect your bottom line. state taxes and European Union’s Value-Added Tax (VAT).

Payment Methods 63

Payment Methods Payment Solutions SaaS Payments Software Review 63

Stax

JANUARY 10, 2024

Credit card transactions have quickly become the lifeblood of eCommerce businesses and storefronts alike. According to Capital One, global credit card transactions in 2022 reached an estimated 678 billion —an average of 1.86 This makes your choice of merchant service provider a key consideration when it comes to business overheads.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Facilitation 88

SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management. Solarwinds.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

FastSpring

OCTOBER 13, 2022

We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. We discovered that Q4 is by far the best-performing quarter of the year for both business and consumer sales. In November, software companies see 11% to 24% over the average monthly revenue. About Our Data.

Payment Methods 139

Payment Methods Payment Solutions SaaS Payments Software Review 139