SaaStr

MAY 7, 2025

It’s a leaner, meaner Twilio, focused again on its core, with more AI but less headcount than before. Growth Has Reaccelerated, Though Still Far Below Its 2021 Peak 12 months ago, Twilio was growing revenue at 7% year-over-year. 2018-2021 was so, so different: 4. And its bets on AI seem to be paying off.

Headcount 165

Headcount AI Scale compliance 165

SaaStr

AUGUST 9, 2024

Headcount isn’t the right story for them, though. Eventually, this team moved out of growth, so their success wasn’t dependent on budget or headcount. This revenue chart is 2017-2021 before Braze IPO’d. Braze went public in November 2021. During the IPO process, they had to look at things related to audit and compliance.

Scale 287

Scale Sales Hiring Scaling Startup 287

SaaStr

JANUARY 30, 2023

This insight led Deel to focus on solving payments and compliance. Without headcount planning for the support team, the company’s response time and customer satisfaction scores dipped. Forecasting can help define revenue numbers, the support you need to provide, headcounts, and opportunities to tap into new businesses.

Sales Hiring 271

Sales Hiring Payment Services SaaS Payments Scale 271

BetterCloud

DECEMBER 2, 2021

With their clever use SaaS automation, they adeptly balance employee experience and compliance. To compound this unique onboarding challenge, they needed to maintain processes for both sides of the business and comply with the many healthcare compliance requirements and secure its intellectual property and patient data.

compliance 59

compliance Healthcare Headcount Onboarding 59

BetterCloud

NOVEMBER 4, 2021

Therefore, it is with great pleasure we announce the 2021 SaaSOps Stars Award Winners. The 2021 SaaSOps Stars Awards process. The 2021 SaaSOps Stars Awards process. The search for 2021’s best SaaS operations professionals began in August. Congratulations to the 2021 SaaSOps Stars!

Headcount 52

Headcount Innovation compliance Interviewing 52

SaaSOptics

MAY 2, 2022

Image Source: SaaStr 2021 ). If you observe the average sales headcount of early-stage product-led companies, you’ll find that many have already laid the foundation of a hybrid model because (in most cases) a strong sales team is what ultimately allows them to scale and maintain their hold on the market.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. Meanwhile, some companies might need one to improve their ability to prove compliance. Now, those days are gone.

Business 52

Business Operational efficiency. Finance Technical Review 52