SaaStr

MAY 5, 2020

Lemkin (@jasonlk) May 4, 2020. Hire One Person That Can Help. Pick up the phone, the Zoom, whatever and just do it. Stretch out payments as long as you can. It’s time to stick to a plan for 2020 now. — Jason ?InItTogether? InItTogether? Do Better Than April. You can do better now. At least a few.

Payment Methods 208

Payment Methods Finance Strategy Enterprise 208

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. Join us at SaaStr Annual 2020. Want to see more content like this? FULL TRANSCRIPT BELOW.

Payment Methods 132

Payment Methods Merchant Services Payments Payment Services 132

Baremetrics

DECEMBER 7, 2023

Evaluate your new plan Expense breakdown Comparison to 2019 Comparison to 2020 Target Quarterly view % of Revenue 6. Other things to consider Loans Payment terms Annual plans 7. Preserve a copy of your old forecast First, take your original 2020 goal and call it 2020 Target. Now forget it.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

Incredo

NOVEMBER 1, 2019

No wonder, since the SaaS industry is expected to reach a whopping $157 billion by the end of 2020. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Join us for SaaStr Annual 2020. Speaker video: Stripe is really a set of developer tools for building and operating an online business.

Scale 148

Scale Payment Services Payment Methods Scaling 148

ChurnZero

MARCH 31, 2020

Takeaway #1: Don’t be afraid to ask customers how they’ve been impacted by this crisis—whether it’s directly via phone or passively via a survey. Reaching out to customers via phone helped motivate their team by hearing customers’ sense of relief and gratitude. It’s been hard to contact customers by phone since offices are closed.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

SaaStr

OCTOBER 22, 2019

Join us at SaaStr Annual 2020. So whether you’re aspiring to be a small business owner or you support them personally or financially, they impact all of us and it’s an important part of our economy. By 2020 they’ll account for 30% of US retail sales valued at 1.4 Representing 98% of all U.S. Hi everyone.

Payment Methods 101

Payment Methods Outsourcing Services SaaS Payments Business 101

ProfitWell

AUGUST 26, 2019

Tech Tribune's list of the best 2020 tech startups in San Francisco is out. Stripe, the online payment processing software, was placed in eighth. Tech Tribune came to these results after researching revenue potential, leadership team, brand/product traction, and competitive landscape. Top SanFran Startups. Happy dosing.

Payment Methods 40

Payment Methods Sales Recruiting Payment Services Payment Solutions 40

Kellblog

JANUARY 30, 2021

2020 was the kind of year that would make anyone in the predictions business more than a little gun shy. I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. Leadership matters.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Lessons learned on leadership with Karen Peacock and Leandra Fishman. 10 years of making internet business personal.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

MAY 16, 2019

Join us at SaaStr Annual 2020. We are a customer service platform for e-commerce websites, and one of the things we try to do is to automate customer support. I would argue that since now we have access to … we have lots of data points about trade shows we go to, the payment information, the sales data in CRM.

Merchant Services 155

Merchant Services Payment Methods Data Sales Hiring 155

GetUplift

DECEMBER 12, 2021

This complete guide will give you the step-by-step process for growing your conversions and creating landing pages, funnels, websites and emails that make prospects choose you over your competitors. The article was only written to drive website traffic. Here’s how emotional marketing impacts different types of websites. .

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

OPEXEngine

JUNE 9, 2020

Recent survey data from Global Research shows there is an expectation of -20% hit to the 2020 professional services revenue forecast. To help accelerate your business you must embrace that in the post-COVID world, your customers will be much more willing to accept remote delivery of services that were traditionally delivered in person.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Join us at SaaStr Annual 2020. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. We have one HR person, they have 1000. Tina Hsiao : Yeah.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

SaaStr

AUGUST 7, 2020

Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020. We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. David Schmaier: Sure. You can do that.

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

SaaStr

JULY 9, 2019

Join us at SaaStr Annual 2020. I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit.

Scale 155

Scale Sales Recruiting Scaling SaaS Payments 155

OPEXEngine

MARCH 15, 2022

By contrast, slow-growth companies reported 20% revenue from international business in 2020. Do you need to expand overseas to ensure your competitiveness or leadership position as a company in your respective market? Payment Processing and Currency Management. Local payment management is critical for several reasons.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

JANUARY 14, 2020

Join us at SaaStr Annual 2020. My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses. Want to see more content like this? Aaron Skonnard | Co-Founder and CEO @ Pluralsight. FULL TRANSCRIPT BELOW.

B2B 132

B2B B2C Scale New CTO 132

SaaStr

APRIL 23, 2019

Join us for SaaStr Annual 2020. Also, Brex is a Super Platinum sponsor for Annual 2020. ” The whole point of building a corporation, is not having personal liability attached to it. After three months of college, we decided that we wanted to start a company, and we tired of payments. We know a lot about payments.

Sales Hiring 149

Sales Hiring Sales Recruiting Scale Payment Methods 149

SmartKarrot

APRIL 13, 2020

Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. 69% of enterprise companies say that majority of the apps will be SaaS by 2020. And the result is visible!

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

NOVEMBER 7, 2019

Join us at SaaStr Annual 2020. The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. It was a distribution API in a very rudimentary form, and it allowed us to be present in other properties than our website.

Payments 116

Payments Merchant Services Payment Solutions Payment Services 116

SaaStr

AUGUST 12, 2022

If you send that cold email personalized to every SaaS investor at eight to 10K or beyond, I think you’re going to get some meetings. The closer you are to B2C and, to some extent, eCommerce, you’re going to see more impacts in SMB, and in infrastructure, cloud and enterprise you’re going to see less.

Scale 187

Scale SaaS Payments Scaling SaaS 187

SaaStr

MARCH 17, 2020

Join us at SaaStr Annual 2020. Another way that customers become advocates is a personal relationship with the account team. We can also ask informally during a catch-up call, a site visit, personal email out to a ballgame, would you be willing to be an advocate for Talkdesk? Want to see more content like this? Hi, everyone.

Scale 140

Scale Payment Services Sales Hiring Payment Methods 140

SaaStr

SEPTEMBER 13, 2020

To say that 2020 has been unusual, and unprecedented, and momentous would all be understatements. Coincidentally, SaaStr Annual was slated to be February 5th, 2020 this year, where we were going to reveal that the cloud had passed the one trillion market cap mark, which was exactly one year after the SaaStr Annual 2019.

Sales Hiring 152

Sales Hiring Scale Payments Cloud 152

SaaStr

APRIL 18, 2019

Join us for SaaStr Annual 2020. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. How do they make the story personal to them? FULL TRANSCRIPT BELOW.

Sales Recruiting 162

Sales Recruiting VP of Engineering Scale SaaS Payments 162

SaaStr

JUNE 13, 2019

Join us at SaaStr Annual 2020. How many times does this person use this particular feature? Only 12 companies require payment info at the start of a trial. ” But what we do find is, if you do require payment, you actually more than double the conversion rate. And then the last is, test requiring payment.

Scale 198

Scale SMB Sales Hiring Payment Services 198

SaaStr

OCTOBER 10, 2019

Join us at SaaStr Annual 2020. So you can create this online interactions that are amazingly beautiful without any need for codes and without any, let’s say, true design education. Like they were looking at this existing forums as the online version of lifeless paper forms. Want to see more content like this?

Scale 130

Scale Scaling Payment Methods SaaS Payments 130

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. Join us at SaaStr Annual 2020. We put it online, $10,000, and we started talking to our customers. If I look at something like Stripe, and Stripe is an investor in Lambda, but they originally started out as an API for business payments. We can quit our jobs.

Acquisition 133

Acquisition Software Review Payment Methods Marketplace as a Service 133

SaaStr

JULY 18, 2019

Join us at SaaStr Europa 2020. They were around driving traffic to the site, and increasing registration, and conversion rates, and the payment flow, and things like that. Here is our original payment page. There are all sorts of different flows on their website where you can get into the product and pay us.

Marketing 106

Marketing Payment Methods Payment Solutions Payments 106

SaaStr

MARCH 19, 2019

Join us for SaaStr Annual 2020. For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. Want to see more content like this session? FULL TRANSCRIPT BELOW. Vicki Lin – Head of Ecosystem @ Stripe.

Payments 117

Payments Scale Scaling Revenue 117

SaaStr

MARCH 3, 2020

Join us at SaaStr Annual 2020. You can come up to me after this and I can give you a list of 10 people, but find somebody that’s been a VP of Sales before successfully in a startup, scaled that to some level of success and make that person sort of an independent arbiter of that process. Want to see more content like this?

Sales Hiring 151

Sales Hiring Sales Recruiting CTO Hire Scale 151

SaaStr

AUGUST 6, 2019

Join us at SaaStr Annual 2020. Tradeshift Pay is an entrant payment solution for supply chains, meaning no matter where your supplier is in the world, we can make sure they get paid. We were on the phone selling our software before we’d even really begun to get the first few customers in and figure out what do they really need?

Payment Solutions 142

Payment Solutions Payments Outsourcing Services SaaS Payments 142

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. Are you more excited about eCommerce?

Investment 155

Investment Technical Review Part-Time VPE Development Team Review 155

SaaStr

OCTOBER 29, 2019

Join us at SaaStr Annual 2020. What I love about SaaS as a product person is that it’s a longterm value exchange. They’re overwhelmed by the payment decision of which plan to buy. There’s other survey methods, things like Conjoint and van Westendorp, and I’ll explain what those mean. Hi, everybody.

Payments 100

Payments Pricing Compensation SaaS Payments 100

ProfitWell

MAY 8, 2020

in February of 2020. When revenue is tied directly to recurring monthly payments, any negative experiences that lead to churn have a direct impact on your bottom line. We know right now, amid a crisis, leadership takes on a whole new meaning. 7 day +0.41% | ?? 30 day +1.23% | ??90 90 day +3.31%. increase in January and 1.9%

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SaaStr

AUGUST 27, 2019

Join us at SaaStr Annual 2020. As each of you have likely personally experienced, whether you’re a founder on sales, with each compensation lever you pull, there are inevitably behaviors on the sales team that get pushed. And so that required leadership coming in and saying, “What exactly am I looking to incentivize here?”

Sales Recruiting 128

Sales Recruiting Sales Hiring Scale Sales 128

SaaStr

AUGUST 15, 2019

Join us at SaaStr Europa 2020. Robert Vis: So, I was working on my previous company called ZayPay, which was an API to pay for virtual goods on your mobile phone bill, and we ran into this problem where we needed to use text messaging as a way to verify user’s phone numbers. Then we couldn’t process the payments.

Scale 100

Scale Payment Methods Scaling SaaS Payments 100