SaaStr

JULY 20, 2022

While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Weave has a base to build on, and has done a good job steadily increasing NRR, up from 97% in 2019. #2. Many SMBs just prefer it. #4. Stripe deal has a 3 year term.

SaaS Payments 287

SaaS Payments Scale Payment Methods SMB 287

SaaStr

MARCH 28, 2025

SMB customers. Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. The company went public in 2019, thirteen years after its founding. 5 Non-Obvious Learnings from Bill.com’s Journey to $1.4B

SMB 130

SMB Payments Payment Services SaaS Payments 130

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. The 2019 Sales Stack Tools List CRM CRMs We Use. Sales Stack Graveyard.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. The 2019 Sales Stack Tools List CRM CRMs We Use. Let’s not wait any further.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

yoursales

JANUARY 28, 2022

Do you know of software, which belongs on this list? With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. bao solutions - Digital conversation support for your sales success. Shield App - Real-time LinkedIn Analytics. Work with anyone, anywhere, now.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

yoursales

DECEMBER 23, 2019

During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Over the course of 2019 we saw the opposite happening: an ever-increasing flood of sales tools seem to hit the market and our own 2019-list grew significantly compared to the 2018-version.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

yoursales

JANUARY 29, 2021

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Mimiran – More Leads and More Deals for SMB Services Business. noCRM.io - Lead management software that really helps salespeople.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. During 2019 we also didn't see a significant amount of tools pull the plug. Sales Tools for Professional Sales.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 233

Sales Hiring Scale Payments Cloud 233

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

OCTOBER 22, 2019

Multiple platforms or buying for their business, largely providing the same solutions and they’re all after the same market opportunity, which is 186 billion dollars in technology spend, the small businesses are going to spend in 2019. And that’s according to an IDC report. But more personalization also means more data.

Payment Methods 124

Payment Methods Outsourcing Services SaaS Payments Business 124

SaaStr

OCTOBER 29, 2019

This is a mobile solution for SMB’s to send an invoice and get paid. They’re overwhelmed by the payment decision of which plan to buy. There’s a client of Simon Kutcher’s that caters to the SMB segment and they weren’t happy with their revenue growth. It’s a visitor check-in solution.

Payments 113

Payments Pricing Compensation Scale 113

Intercom, Inc.

AUGUST 29, 2019

But Tara Bryant, SVP of Sales at Pipedrive, thinks this is a mistake if you don’t have the right processes, systems, and metrics in place first. So one of the things I did was I took a step back and said: “This is a really aggressive hiring plan for 2019. You’re doing super detailed payment-optimization work with them.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The most common resource constraints are staffing and budget. An SMM SaaS Company Example: AVALARA.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

BrightBack

APRIL 6, 2020

2019 demonstrated that the days of spouting fast, easy growth backed up by vanity metrics are over. While SMB-focused and in-person subscriptions are being hit hard with customer churn, some offerings—like meal delivery and online education—are experiencing a high rate of sign-ups and usage.

Subscription 59

Subscription Payment Features Retention Payment Methods 59

SaaStr

AUGUST 26, 2022

For a long time, until this boom, until the 2019-2021 boom, crossover funds would be very careful. These are categories of software that have existed for 30 or 40 years for a reason. You can mock Salesforce or Oracle or Workday, but these are endemic issues that will always need heavy software. It sold to very small companies.

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

SaaStr

NOVEMBER 2, 2019

How does Krish think about purely serving the SMB market? How does he think about the mortality rate of SMBs? How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? This podcast is an excerpt from Robert and Neeraj’s session at SaaStr Annual 2019.

Scale 162

Scale Sales Recruiting SaaS Payments Payment Services 162

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Why does Eric believe that the bar for execution in SaaS in 2019 is so much higher than in 2009? ” Is it SMB or is it Enterprise? What needs to change?

Sales Hiring 166

Sales Hiring Scale SaaS Payments Sales Recruiting 166

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. Eyal and Megan host a fireside chat between Google Cloud and Zenoss, a leader in software-defined IT operations. Missed the session? The emergence of new A.I.

SaaS Payments 157

SaaS Payments Cloud Technical Review Sales Hiring 157

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. This podcast is an excerpt from Aydin and Roelant’s session at SaaStr Annual 2019. What questions must you ask?

Underperforming Technical Team 202

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 202

SaaStr

OCTOBER 4, 2019

Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses. Why did Jeppe decide to focus on SMBs from Day 1? How does the product build in the early days differ when building for SMB vs enterprise? What changes? *

Scale 145

Scale SMB SaaS Payments Sales Hiring 145

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

SaaStr

MARCH 13, 2020

This podcast is an excerpt from Robert’s session at SaaStr Europa 2019. So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. And I think the SMB mid-market sector is actually what’s fueling this tremendous growth we’re seeing year over year. Harry Stebbings.

SaaS Payments 251

SaaS Payments Payment Methods Finance Payments 251

Casey Accidental

DECEMBER 11, 2023

When To Invest in New Products If you want to be proactive in thinking about when you should invest in building new products vs. diagnosing a growth problem and determining new product development requiring years of effort to be the solution, how do you do that? Canva was more of a single player and SMB tool.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Sales Hacker

DECEMBER 10, 2024

35:30) Optimal team structures for SMB sales organizations. (52:25) It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. We owned the long tail of search terms around construction lien rights and payments. 53:46) Debunking the myth that cold outreach is dead. (57:57)

Scale 115

Scale Sales Hiring Scaling CTO Coach 115

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. In terms of timing, how should entrepreneurs think about whether to start at SMB and move to enterprise or start enterprise and move to SMB? What are the considerations? *

VP of Engineering 157

VP of Engineering CTO Hire Technical Review Sales Hiring 157

Intercom, Inc.

JANUARY 23, 2020

Take HubSpot, for example: over the last five years, they’ve grown their app marketplace from 40 to 350 integrations. In a 2019 earnings release, HubSpot CEO Brian Halligan characterized the company’s evolution as one from “an all-in-one suite to an all-on-one platform.”. Today they boast more than 20 integrations.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183