Unbounce

JULY 30, 2019

In 2018, for example, US consumers spent a whopping $7.9 Cyber Monday 2018 represents the biggest ecomm sales day in history, and 2019 is projected to be even bigger. ” (She and Val Geisler recently teamed up for a webinar on writing copy for holiday emails , so she has a lot to say on the subject.). Heck, they spent $2.2

Scale 111

Scale Branding Underperforming Technical Team AWS 111

ProfitWell

NOVEMBER 1, 2019

Align team incentives around retention. Sales teams like to track dollars in the bank each month. Meanwhile, product teams are busy tracking how many features they've delivered and story points they've completed. Meanwhile, product teams are busy tracking how many features they've delivered and story points they've completed.

Retention 56

Retention Strategy Underperforming Technical Team SaaS 56

Chart Mogul

SEPTEMBER 15, 2023

Benchmarks across the PLG user journey The hardest part of PLG might actually be… marketing?! We trust leaders to make decisions on what tools they need to get the most out of their teams. To make things easier, you can use this board deck template that my team and I developed with Quaestor. Forget about Threads.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. 2018 saw about $44 billion of value added to the public markets, companies like Dropbox, companies like DocuSign, and that has continued now into 2019.

Cloud 107

Cloud Scale AWS Machine Learning 107

Baremetrics

JANUARY 24, 2021

The benchmark customer churn for SaaS for SMBs is 5%. Site traffic became leads, we nurtured leads to the point of booking calls with our sales team, and then we let the sales team take prospects through the point of conversion. At 19.20%, we were dramatically off-base. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. They aren’t alone.

Scale 69

Scale Startup Technical Review Software Review 69

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: In our case, we didn’t really spin up partners until early 2019, late 2018, early 2019 as a function, and only really a few weeks ago did we get a functional executive, a guy named Dan Herman, over the group to run it and start scaling it. So for us, it was relatively late in the game. They take long periods of time.

SaaS Payments 290

SaaS Payments Scale Payment Services Payment Solutions 290

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Freemium benchmarks. According to this 2018 research report by ProfitWell, companies using freemium have 50% lower CAC with NPS scores nearly double those of non-freemium businesses. Freemium Model for SaaS – The Good, The Bad, and The In-between.

Pricing 105

Pricing Payments SaaS Payments Payment Solutions 105

SaaStr

MAY 10, 2019

Currently growing 100% year over year, working with companies to un-silo their operations and create one strategic revenue ops team to support their Go To Market strategy. Why does Jason believe that we have to remove handoffs between go to market teams? How should North Star’s be segregated between GTM teams and biz ops teams?

Sales Hiring 139

Sales Hiring Scale Underperforming Technical Team Consulting 139

Baremetrics

MARCH 23, 2020

For example, a churned user on a $50/mo plan isn’t nearly as bad as a churned user on a $500/mo plan. If you’re curious about how your churn stacks up with similar companies, our Open Benchmarks show you average churn rates based on average revenue per user. So, when should you start worrying? That’s exactly what Groove did.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

How To Buy Saas

MAY 25, 2025

Once transformers came around, we saw an explosion in LLM size and capability for example, Googles BERT model in 2018 was one of the first transformer-based LMs, and OpenAIs GPT-3 in 2020 took it further with 175 billion parameters (versus GPT-2s 1.5 Developers use LLMs to get quick code snippets, find bugs, or generate documentation.

Artificial Intelligence 40

Artificial Intelligence AI Search ChatGPT Software Review 40