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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. For us, that first fit was with growing sales teams.

Scale 156
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PODCAST 150: Driving Sales Home: Tips From an Auto Dealership with Michelle Benfer

Sales Hacker

What has changed in sales leadership since 2005 [8:43]. Today, Michelle leads a large team at HubSpot, which just came off a strong year, despite — or perhaps because of — the pandemic. Learn how the team follows up with every lead in record time after virtual events and turns them into revenue. We’re on iTunes. And on Stitcher.

Scale 59
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My First 16: Competing in a Crowd of Incumbents with Mercury’s Immad Akhund

Andreessen Horowitz

So I had this idea for Mercury in 2013, but it didn’t start until 2017. When I first started in 2006, everything was really bad. You have to spend a reasonable amount of time, sometimes years, developing. I’m a big fan of keeping teams fairly lean at the start. Immad Akhund: Sure.

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. I was amazed by how big Salesforce was in the ecosystem.

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Lessons From a Second-Time Founder: How Brex Went From 0 – $1B in Under 2 Years (Video + Transcript)

SaaStr

And the end of 2012, or beginning of 2013, we actually met, and decided to start one called Pagar.me Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great. Anu: And then the rest of the team? The first end team. Henrique: So, one, you need a team.

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Women in Tech – Female CxOs Share their Challenges in Tech Startups – with Melissa Kwan, Alice de Courcy, Maja Voje, Laura Erdem & others

User Pilot

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. I got my masters in Computer Science and I had different roles since I joined tech companies in 2013, in different roles: product, design, engineering.” Again…Why?

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130