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A New Way To Tell if a Company Is Truly Product-Led

OpenView Labs

For private SaaS companies that do not publish their financials, you can alternatively compare R&D headcount with Sales and Marketing headcount using LinkedIn data as an approximation. Veeva sees similar dynamics among its Vault customers, with 2013/2014 cohorts growing subscription revenue by 26.8x and now adopting 4.4

Scale 98
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Next-Generation Planning and Finance, A Broader and Slightly Deeper Look

Kellblog

Founded in 2013 in New York, this is a cloud-based budgeting solution that appears to be bootstrapped and has fewer than 10 employees. While the product appears still in development, the vision looks clear: dynamic headcount management, that ties together the departmental (budget owner) manager, finance, recruiting, and people ops.

Finance 87
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What Sales Operations Can Learn from Restaurants

InsightSquared

As headcount surges, what specific fields mean, why they are useful, and when the business requires that information can be lost in the shuffle. London, Bloomsbury, 2013. Growth has a dramatic effect on the complexity of our business systems. 1 Bourdain, Anthony. Kitchen confidential: adventures in the culinary underbelly. Page 65.

Scale 82
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Intercom on Product: Facing the tech slowdown

Intercom, Inc.

You probably aren’t going to get all the headcount approved that you did. If you recall, Paul, back in our Series A days, in 2013 or so, it was very much like, “can we make the year?” I’m reminded of Paul Graham’s article from 2013, which was “Do Things That Don’t Scale.”

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Bizops: when you’ll need it and why, eventually, you won’t

Intercom, Inc.

It’s simple math: if everyone has to be involved in every decision, doubling your headcount quadruples the distinct conversations needed. It’s easy when R&D, Marketing, Sales and Finance all fit in a single room and two pizzas are sufficient to feed everyone. But this doesn’t last as the company grows. And the cycle begins again.

Scale 182
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The indispensable role of Customer Success in B2B SaaS with ChurnZero CEO You Mon Tsang

ChurnZero

This was back in 2013. Now, you’re telling me I need to add a third headcount. Headcount is expensive. He said we need Customer Success managers. I’m like what are you talking about? I had never heard the phrase before. Of course, he was ten years ahead of the curve. Someone has to pay the bills.

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The indispensable role of Customer Success in B2B SaaS with ChurnZero CEO You Mon Tsang

ChurnZero

This was back in 2013. Now, you’re telling me I need to add a third headcount. Headcount is expensive. He said we need Customer Success managers. I’m like what are you talking about? I had never heard the phrase before. Of course, he was ten years ahead of the curve. Someone has to pay the bills.