FastSpring

SEPTEMBER 2, 2020

Gross Margin should take into consideration any support, installation, and servicing costs,” Skok says. Hubspot Focused On LTV to Scale Its SaaS Company. Almost a decade ago, SaaS company HubSpot focused on improving its LTV:CAC ratio in hopes of expanding. By the time Q2 of 2012 hit, it had dropped by 2%.

Scale 135

Scale Payment Methods Payments SaaS Payments 135

ProfitWell

MARCH 12, 2020

Simplicity in pricing doesn't always win. We’ve dug into the data here to find that simplicity in pricing doesn’t always win. So does this mean you should add a bunch of tiers to your pricing and call it a day? Not the most original name for the service, but we’re here for it nonetheless…). Less isn’t always more.

SaaS Payments 52

SaaS Payments Payment Services Payments Venture Capital 52

How To Buy Saas

JULY 26, 2021

Launched in 2012 as ZenPayroll, this company supports over +100,000 businesses nationwide. It offers you the best of services including Expert HR. Namely was founded in 2012 and currently works with over 1,200 HR leaders. The platform is easy to use. Check here for details. Check here for details. Check here for details.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

How SaaS Works

OCTOBER 7, 2019

The How SaaS Works series simplifies the complex world of software-as-a-service (SaaS) into the practical fundamentals for anyone involved in SaaS. Introduction The software-as-a-service business model appeals to companies of all sizes from tiny startups to massive Fortune 500 companies. What is SaaS?

SaaS Payments 40

SaaS Payments Scale Payment Solutions SaaS 40

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 152

Scale Payment Services Payment Methods Scaling 152

OPEXEngine

DECEMBER 14, 2021

Increasing competition, rising deal prices, and a diverse start-up landscape are compelling corporate investors to pinpoint their differentiators. Enterprises across industries are adopting SaaS tools to modernize operations and gain an edge. Technology is reshaping the economy, and it starts with venture capital.

Technology 40

Technology Venture Capital Artificial Intelligence SaaS Payments 40

OPEXEngine

DECEMBER 14, 2021

Increasing competition, rising deal prices, and a diverse start-up landscape are compelling corporate investors to pinpoint their differentiators. Enterprises across industries are adopting SaaS tools to modernize operations and gain an edge. Technology is reshaping the economy, and it starts with venture capital.

Technology 40

Technology Venture Capital Artificial Intelligence SaaS Payments 40

ProfitWell

MARCH 9, 2020

The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. Companies selling physical goods, digital products, and services of all kinds have turned to this business model as a way to secure repeat customers.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Dare I say SaaS. The exchange of value.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

SaaStock

MARCH 1, 2019

As we first looked at bringing our leading SaaS conference to Asia and considered what help we could offer, we thought about localization and know-how about legal and cultural differences as some of the critical success factors. SaaS Investments: Goodera, and others. SaaS Investments: Ezetap, and others. Founded: 2001.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

SaaStr

NOVEMBER 21, 2020

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Rob Gonzalez: Yeah.

SaaS Payments 264

SaaS Payments Scale Payment Services Payment Solutions 264

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

Point Nine Land

SEPTEMBER 6, 2023

One of the lessons I, along with many other founders and investors, have learned in my roughly 15-year journey in SaaS investing is that most businesses adopt new technologies at a painfully slow pace. ServiceTitan, a leading vertical SaaS for home services, penetrated 1% of its core TAM of 900,000 home services businesses.

AI 120

AI SaaS Payments Payment Solutions Artificial Intelligence 120

FastSpring

APRIL 1, 2021

I want to sign up and try that service! ”. Luckily, you can take a lot of actions to influence that process and showcase your value. Or maybe the onboarding process is too complicated. The activation process solely focuses on conversion. Pricing doesn’t match perceived value.

Payment Solutions 98

Payment Solutions SaaS Payments Payment Methods Strategy 98

Intercom, Inc.

NOVEMBER 23, 2022

The process of an acquisition is, more often than not, a black box. Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. And so, yeah, very surreal.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So really well said.

Payment Methods 204

Payment Methods Merchant Services Scale Payments 204

ProfitWell

OCTOBER 7, 2019

We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. With the Cavaliers facing another rebuilding season, it looks like the team’s considering new ways to entice sports-goers, now offering a ticket subscription plan with unlimited games for a monthly price.

Subscription 49

Subscription Payment Features Payments Payment Services 49

All that Saas

MAY 1, 2021

To save your time and make your decision process easy we have reviewed some of the best platforms. Launched in 2012, Influence4you is listed in the category of the top influencer marketing platforms. Manages budget per client and also keeps track of the payment sent to the hired influencer. Pro: contacts sales for price.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

Neil Patel

MARCH 8, 2023

I see marketing, strategy, outreach, UX, development, product, customer service, management decision-making, sales, PPCs — basically everything that makes an e-commerce business viable. Back in 2012, Amazon founder Jeff Bezos shocked the tech world by admitting that Amazon doesn’t make a profit on Kindles. Special thanks to @avinash.

Customer Lifetime Value 76

Customer Lifetime Value Payment Methods Payments Payment Features 76

SaaStr

JULY 8, 2020

When Aileen founded Cowboy Ventures in 2012… Aileen Lee: 12, yep. Jason Lemkin: 2012. We can only process so much change, and I feel like we’ve been through three worlds since early March. I think it’s, in SaaS, in cloud, if you define it that way, I think it’s about 15 to 20%. Jason Lemkin: Yes.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

Chargify

MARCH 6, 2018

UK online education company EdPlace has emerged as a “parent champion,” providing online tutorial services designed to help parents support their children in their education (specifically Math, English, and Science) at an affordable price. Founded in 2012, the seeds for EdPlace were planted many years before that. It’s working.

B2C 40

B2C Merchant Services B2B Payment Services 40

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 213

Sales Hiring Scale Sales Recruiting Scaling 213

SaaStr

OCTOBER 22, 2019

As one of the most difficult markets to enter and succeed, how can new and old SaaS providers win with SMBs? So it’s a neat opportunity for them to get access to the tools and services that previously were unavailable to them. 68% of millennials say they would pay more if they could have a more personalized service.

Payment Methods 102

Payment Methods Outsourcing Services SaaS Payments Business 102