Sales Hiring Sales Recruiting Technical Support 
OpenView Labs
MARCH 15, 2019
Some of the most successful and influential SaaS companies include channel sales in their go-to-market strategy. For the uninitiated, channel sales refers to the process of partnering with third parties to get your product into the end user’s hands. Channel Sales versus Direct Sales – The Good and the Bad.
Sales Hacker
DECEMBER 3, 2018
This week on the Sales Hacker podcast , we interview Meghan Gill , VP of Sales Operations at MongoDB. . Meghan has been at Mongo almost 9 years and was the first non-technical hire at the company, helping them scale past an IPO in 2017 and transitioning from an early career in Marketing into Sales Operations. .
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ChurnZero
JANUARY 26, 2021
The range of responsibilities of Customer Success Managers (CSM) in the industry is dizzying. From technical support to renewals and upselling, this role might be one of the most confusing and misunderstood jobs in all of tech. . Sofia Varga, Director of Recruiting. Alan Alda, Manager of Recruitment Marketing.
User Pilot
JULY 28, 2024
In this guide, we’ll explore the ins and outs of customer experience manager roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. You’re in the right place!
User Pilot
AUGUST 28, 2024
Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Collaborating with other teams : Working closely with sales, customer success, and product teams to ensure a seamless onboarding experience and drive product adoption. Let’s dive in!
SmartKarrot
APRIL 22, 2022
Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products. Hire and develop a Customer Success team as we scale.
SmartKarrot
FEBRUARY 21, 2023
To provide high levels of customer satisfaction, recruit and train the best customer success managers. Expand the support organisation to offer worldwide, cross-product line, and multi-channel product assistance. Establish, control, and share KPIs for customer success. commercial expertise in upselling and/or renewals.
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