SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. It’s the fastest-growing software business of all time.

Payment Methods 192

Payment Methods Acquisition Scale Payments 192

FastSpring

SEPTEMBER 16, 2022

You may already be thinking about ways to reduce your expenses and shift your overall growth strategy. When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal.

Pricing 146

Pricing Payment Solutions Payment Services SaaS Payments 146

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. This often happens when your setup requires complex integrations that are difficult to maintain.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

Andreessen Horowitz

APRIL 30, 2024

In this conversation, a16z General Partner Angela Strange talks with J eff Sloan, former CEO of Global Payments, about how he was early to spot significant industry trends, how to make bets that move an organization, and the sea change that AI represents for the financial services industry. Angela: Why Global Payments? Jeff: Yeah.

Payment Solutions 82

Payment Solutions Payments Payment Services SaaS Payments 82

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. Alex: Let’s dive into your business models. It’s a transaction business.

Payments 112

Payments Forecasting Payment Services Payment Solutions 112

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Here’s why. Now, Stripe offers it.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

Stax

FEBRUARY 21, 2024

So, of course when it came to revenue-driving activities, Ford knew that success in marketing—and business—wasn’t about how much your marketing spend is, but how efficiently you spend it. For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

Subscription Flow

JANUARY 24, 2024

The Role of Subscription Management Software Subscription management software automates all business processes for subscription-based companies. Billing is an important business process for subscription businesses. Subscription management software manages this billing process seamlessly.

Payment Features 52

Payment Features Payment Solutions Consulting Payments 52

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. Today we’re going to be talking about a really interesting topic, I think, what brands look for when considering acquiring software companies.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Andreessen Horowitz

OCTOBER 12, 2023

We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Koester warned us that standalone solutions, without being integrated into the existing workflow, often go unused.

Healthcare 116

Healthcare AI Payments Enterprise 116

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. Another way is utilizing different SaaS marketing strategies, such as providing high-quality content and expanding product access.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. The payback period metric doesn’t capture the difference in the quality of the revenue/cash collections. That’s a useful tool.

Sales Hiring 323

Sales Hiring Scale Payments Payment Solutions 323

Tom Tunguz

MARCH 28, 2021

UIPath, leaders in the Robotic Process Automation (RPA) category, filed their S-1 last week , revealing an impressive business. UIPath offers software to build robots, programs that automate repetitive work. The UIPath suite includes the software to write, execute, monitor, and maintain these robots.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. Act FinOps Tools Cost Management Software Financial Modeling Tools EDI Systems Conclusion. Table of Contents. What Is FinOps?

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

User Pilot

APRIL 29, 2024

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Userpilot is a product growth platform with advanced segmentation features. Segmentation is a strategy used in marketing, product development, and customer support. Book the demo to find out more!

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

Buffer Resources

NOVEMBER 7, 2023

For one, she has built a stable and viable business, achieving six figures in revenue every year for the past five years and even bringing in multiple-six-figures in 2021 when she expanded her business with subcontractors. Financial support for business: I had family support while I got my business off the ground. (I

Scale 117

Scale Scaling Payment Solutions Payment Services 117

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors. Jessica Alexander, Senior Director Cloud Technology & OEM Partnerships, Crowdstrike. Rico Mallozzi, Sr.

Scale 198

Scale Marketplace as a Service Cloud SaaS Payments 198

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payment Methods 97

Payment Methods Payments SaaS Payments Payment Services 97

Intercom, Inc.

MARCH 10, 2022

This strategy empowers you to pre-emptively deliver targeted, personalized messages and support via messenger-based channels. No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. Processing payments and refunds can be trickier to automate as they require access to individual details.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Stax

JANUARY 3, 2024

Poor implementation of self-checkouts can add friction to the customer experience, so it’s important to design a tailored checkout strategy and smooth implementation. These mobile self-checkout terminals allow customers to scan items one by one as they navigate the store, then proceed to a cash register to finalize the payment.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

User Pilot

OCTOBER 24, 2023

In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy! Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost.

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105

FastSpring

FEBRUARY 6, 2019

Pricing your software correctly is a crucial part of selling software , but sometimes it’s hard to know if you’re on the right track with your pricing strategy. We’re sharing some tips for setting up a pricing model that attracts and retains long-term customers for your software company. Offer a Range of Options .

Payment Features 97

Payment Features Payment Solutions Subscription Pricing 97

SaaStr

JANUARY 26, 2023

Check is a payroll-as-a-service API that lets you embed payroll directly in your vertical SaaS, HR, or time-tracking platform. Cumul.io ‘s powerful embedded analytics platform lets you build interactive dashboards with simple drag & drop, and integrate them in your own application in just a few lines of code.

Payments 40

Payments Payment Solutions SaaS Payments Software Review 40

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. David used the U.S. as an example: “You charge in U.S.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

FastSpring

APRIL 7, 2022

Learn more about how FastSpring helps SaaS and software companies collect and remit taxes globally or localize and accept global payments. Founded in 2013, Messente developed a messaging platform that originally served businesses in Estonia, Latvia, and Lithuania. How Messente scaled with no funding.

SaaS Payments 147

SaaS Payments Technical Advisors Payment Services Payments 147

FastSpring

APRIL 30, 2021

Localized pricing helps software and SaaS companies expand their customer base and increase conversions. When price localization isn’t a part of your growth strategy, it limits long-term growth and prevents your business from reaching customers that want your products and services. What is Price Localization.

Payment Methods 97

Payment Methods SaaS Payments Payments Pricing 97

SaaSOptics

MARCH 10, 2022

These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. It’s common for companies to have digitized some of their financial processes. If not, read on. Finance and Billing Tools. QuickBooks.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

FastSpring

FEBRUARY 9, 2021

With that in mind, we’re going to detail captive pricing below, with an eye towards how it also plays a part in SaaS platforms and products. One example of this would be tax preparation software platforms that can enable one person to prepare federal taxes for the current year, but require modules for things like custom reports.

Pricing 103

Pricing SaaS Payments Payments Payment Methods 103

Neil Patel

MARCH 7, 2021

One platform where you can sell just about anything to anyone anywhere? Whether you’re a small business starting up or you’re already raking in millions in sales, Shopify is an extremely powerful ecommerce website builder that helps your online business empire run smoothly, capture sales, and grow. That’s Shopify in a nutshell.

Payment Methods 140

Payment Methods Software Review Payment Services Payment Solutions 140

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

Baremetrics

JANUARY 18, 2022

Companies that operate over multiple regions or countries are increasingly turning to price localization as a way of bringing in more customers and growing their revenue. This is particularly useful for SaaS businesses without many brick-and-mortar assets. How to Develop a Great Price Localization Strategy 1. Table of Contents.

Payment Methods 98

Payment Methods Pricing Payment Services Strategy 98