Intercom, Inc.

APRIL 7, 2020

Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure. ” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology.

Payment Methods 217

Payment Methods B2C Merchant Services Payment Solutions 217

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Embedding payments into the platform experience makes this possible for software companies to deliver on those expectations.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? Optimizely: A digital experience analytics platform focusing on A/B testing, experimentation, and personalization with advanced targeting capabilities. Lets start with our review. You’re in luck! Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

How To Buy Saas

FEBRUARY 17, 2021

Have you ever heard of Thinkific or read any thinkific review? If not, then you must at least be aware of the online courses for marketing purposes. If you have extensive knowledge about something and you want to sell your skills and teach others, you should create your online course and market it. 1 Why Use Thinkific?

Payment Methods 64

Payment Methods Technical Review Systems Review Payment Services 64

Neil Patel

DECEMBER 20, 2020

The terms “webcasting” and “webinar” are often confused with each other. Unlike a webinar, webcasting is a one-way flow of information. Webinars are typically more interactive. Use these factors as a buying guide and weigh their importance against your personal webcasting needs. Number of Attendees.

SaaS Payments 145

SaaS Payments Payment Services Payments Scale 145

Stax

APRIL 17, 2025

Partner programs typically include technical integration, co-selling opportunities, and revenue-sharing models. In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Technical support and resources Youre not doing it alone.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

How To Buy Saas

JANUARY 1, 2021

Online learning is a new trend which we are have encountered by now. Online learning and course are expected to rise with time and see a figure of $325 billion by 2025. Well, that’s enough to motivate yourself to start creating your first course using the best online course platforms. Why Choose an Online Course Platform?

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

How To Buy Saas

DECEMBER 1, 2020

With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. In saas marketing, you generally use online marketing strategies to generate more leads and conversions in your saas business. Setup Pricing model and payment gateways.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Totango

AUGUST 23, 2022

Finally, we’ll offer some guidelines on how to structure your B2B customer journey map around key touchpoints and how to use technology to automate an effective touchpoint management strategy. For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payment Methods 52

Payment Methods Payments Technical Review Software Review 52

Intercom, Inc.

OCTOBER 21, 2021

It dives right into this idea of a guarantee, covering everything from the first American salesman to use a money-back guarantee in a land riddled with snake oil salesmen to a beloved gas station and convenience store chain with a mission to provide their visitors a squeaky-clean bathroom. Liam: Excellent. That story was not in the book.

Payment Methods 129

Payment Methods Airlines Payment Services Software Review 129

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Stax

APRIL 18, 2024

Examples of popular SaaS apps include Shopify, an eCommerce platform, Dropbox, a cloud storage service, and Stax Bill, an automated payment processing system. ISVs vs SaaS: An Overview Technically speaking SaaS companies are also ISVs because they develop software. Some may use cloud platforms for online solutions.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

MAY 6, 2024

TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. They may be inspired by a user but they don’t describe one real person. Technographic details on devices and platforms used to ensure compatibility and support across technologies.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Your social network accounts, website, ads are visible to everyone who is browsing the internet. Successful SaaS companies go beyond describing their products and turn their websites into academies and universities.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 204

Sales Hiring Scale Payments Sales Recruiting 204

How To Buy Saas

FEBRUARY 4, 2021

Nowadays individuals and small business owners are focusing on live webinars more than ever. In 2021, the conduction of webinars has become the most important tool to build up a strong relationship with potential leads. It is due to this reason, webinars are conducted mainly for business purposes. What Are Webinars?

Payment Solutions 59

Payment Solutions Software Review Payments Payment Methods 59

How To Buy Saas

DECEMBER 18, 2024

Nowadays, individuals and small business owners are focusing on live webinars more than ever. In 2025, the conduction of webinars has become the most important tool for building a strong relationship with potential leads. Best Webinar Software Free Plan/Trial Starting Price WebinarNinja Free Plan $0.60/mo What Are Webinars?

Payment Solutions 52

Payment Solutions Software Review Payments Payment Methods 52

Baremetrics

DECEMBER 18, 2019

Fullstory is a great example of technical onboarding, where the main challenge is getting a code snippet installed. You don’t want to leave it to fate for your customers to discover there’s been a problem and hope they figure out how to update their payment method. You can’t be good at a game if you don’t know the rules.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

User Pilot

APRIL 21, 2024

no technical skills). Build high-converting landing pages for your website visitors The landing page is the central touchpoint in the conversion path. Demo sign-up conversion path Here’s how Attest, a market research platform, converts website visits into demo bookings. Attest website. Company details (e.g.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Loyal customers don’t go about searching for alternative solutions, tend to be patient when technical issues occur, and can happily provide feedback if you ask—they’re your best customers. Celebrate customer success with gamification.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

SaaStr

MARCH 17, 2020

Another way that customers become advocates is a personal relationship with the account team. We’re identifying what we consider to be our primary contacts for our customer relationship, technical users, business users, budget decision makers, primary administrators of the product. Targeted customer feedback surveys.

Scale 160

Scale Payment Services Sales Hiring Payment Methods 160

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. Don’t trust technology with your finance expenses? We decided to check out this expense management software and give its readers a detailed Fyle review. Fyle Review (2022) – Expense Management Software.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Tom Tunguz

OCTOBER 24, 2021

I imagine everyone at this point has used a Zoom Webinar, so we don’t need a full demo, but just so you know, please use the chat to connect with your fellow attendees. Who is this person? But we’re so thrilled to have her join with Tomasz. That’s an annoying, kind of anxiety-producing thing. How do I work with them?

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Baremetrics

JANUARY 17, 2022

Payments may be imposed annually or quarterly, but the most common charge for a subscription is a per-month option. Paid newsletters can contain the same forms of content that free campaigns, but this will be more specific, high-quality, and personalized. In the case of paid emails, subscribers pay for their newsletter subscription.

Scale 95

Scale Management Payment Solutions Software Review 95

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business. For us at ChartMogul, it is also a tradition. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Educate customers with resources in multiple formats like blogs, webinars , or videos. Support : timely and effective help and assistance, including customer service , technical support, and resources for troubleshooting. Brand24 dashboard.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business. For us at ChartMogul, it is also a tradition. Q2 (April-June).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

ChurnZero

AUGUST 14, 2020

The tool is used to facilitate and track interactions between support agents and customers via live chat, social media, phone, and email (often ticketing) as well as to create knowledge bases and other self-service customer help resources. Webinar Software. What is webinar software? Who owns it? Subscription Billing Software.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Baremetrics

JANUARY 24, 2021

Our smallest self-serve plan was basically a revolving door, and users couldn’t upgrade or downgrade their plan without calling a sales person. Due to this style, the customers that we converted were very loyal. Even pre-COVID, our industry (online coaching) had matured drastically since 2018, and those trends were poised to continue.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Baremetrics

AUGUST 5, 2021

Due to the pandemic and government lockdowns, companies were made to pivot to remote-only very quickly. Pros And Cons Of A Hybrid Workforce Researchers have found that workers who were forced into remote situations due to the pandemic are interested in continuing to have flexible hours. This is especially the case in the SaaS world.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

All that Saas

JUNE 11, 2022

In this ManageEngine OpManager review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. To find more interesting features and details about the software, we are here with a detailed review of this powerful monitoring tool. So, let’s get into it!

Software Review 52

Software Review Technical Review Systems Review Payment Services 52

All that Saas

JUNE 11, 2022

In this ManageEngine NPMS review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. To find more interesting features and details about the software, we are here with a detailed review of this powerful monitoring tool. So, let’s get into it! SNMP Trap Processing.

Software Review 52

Software Review Technical Review Systems Review Payment Services 52

OPEXEngine

JUNE 9, 2020

The optimism is mostly due to expectations of a much faster economic bounce back than experienced with previous recessions. Harvard Business Review recommends a model that has fewer ‘knee-jerk’ cost cutting tactics, blended with a few strategic investments.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

OpenView Labs

JULY 2, 2020

Chargebee’s summary of their recent webinar on what top companies are doing right now to adapt. About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Why You Need to Review Your Pricing Strategy Today (and How to do it Right). SaaS Pricing Basics.

Pricing 138

Pricing SaaS Payments Payments SaaS 138