Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

Underperforming Technical Team 101

Underperforming Technical Team Sales Hiring Consulting Forecasting 101

Blulogix

OCTOBER 11, 2023

To thrive in this dynamic environment, MSPs must continually seek ways to enhance operational efficiency, reduce costs, and maximize profitability. Fewer manual processes mean lower operational costs, boosting overall profitability. This data can inform the development of new offerings, pricing models, and service packages.

Engineering 52

Engineering Management Technical Review Software Review 52

User Pilot

JANUARY 26, 2021

Account Expansion (Advocate)*-Upgrade to higher tiers, renew the contract. For subscription businesses (Think Slack or Dropbox), retaining customers is just as important, if not more, as acquisition. Increasing operational efficiency- Make it easier for customers to switch between channels and save costs.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

OPEXEngine

DECEMBER 23, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

SmartKarrot

APRIL 6, 2021

Work with the development team to ensure the product is working properly, monitor notifications and diagnose errors and stay up to date with new products and features. Continuously improve operational efficiencies with tools and processes. Manage the customer journey from contract through retention across the organization.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Scale 10

SmartKarrot

APRIL 28, 2021

Oversee process for contract and document execution. Coordinate between REEF operations and client, including site surveys, walk-throughs, application deployment, to ensure the success of new applications. Troubleshoot issues (may be related to payments, relationship, field operations).

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10

SmartKarrot

SEPTEMBER 21, 2020

Operational efficiency. If you can measure the time taken by each employee in your operations team along with the other parameters that are supporting them, you can take further steps towards enhancing their operational efficiency. And that is the ideal goal for any subscription-based business.

Customer Success 10

Customer Success Metrics Data Scale 10

Stax

FEBRUARY 19, 2025

When adding payment features for software users, the importance of including customer support for payment processing is no different. There is a constant debate regarding the cost benefits and challenges of outsourcing customer support when looking into adding payment integration features for your software users.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Stax

JANUARY 21, 2025

Well also give you our picks of the best payment gateways and look at common pitfalls to avoid. TL;DR Choose a payment gateway compatible with your business model, whether for eCommerce, subscriptions, or omnichannel sales. Thats why choosing the right payment gateway is a vital business decision.

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

BetterCloud

MARCH 5, 2025

Efficient SaaS vendor management enables them to eliminate wasted SaaS spend, mitigate data risks, track vendor performance, improve vendor relationships, and boost operational efficiency. With software prices rising every year, these redundant subscriptions often add up to the SaaS cost.

Technical Review 52

Technical Review Software Review Development Team Review Systems Review 52

How To Buy Saas

MARCH 25, 2025

These companies operate on subscription-based revenue models, rely on recurring income, and manage a host of metrics such as customer lifetime value (CLV), churn rates, and annual recurring revenue (ARR). Traditional valuation methods often struggle to capture the complexities of SaaS business operations.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments AI Systems Review 52