Payrix

JUNE 10, 2025

White label merchant processing enables third parties like integrated software vendors (ISVs) or independent sales organizations (ISOs) to customize and sell the payment processing technology and services of a payments provider under their own brands. What is white label merchant processing?

Merchant Services 100

Merchant Services Payment Services Payments Payment Solutions 100

Payrix

JUNE 23, 2025

What are contactless payments? A contactless payment is a transaction that occurs without the physical contact of a credit card to a payment terminal, device, or other point-of-sale system. Contactless payments can also be made with smart phones and wearable devices.

Merchant Services 100

Merchant Services Payment Services Payments Payment Methods 100

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

User Pilot

NOVEMBER 14, 2024

In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Start by mapping out the key stages in the journey, for example, awareness, acquisition, activation, adoption, retention , and revenue.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

User Pilot

JULY 17, 2025

Pinpoint your main struggle to see how you can improve retention. Send a generic email campaign Trigger an in-app message or guide Wait for them to contact support You’re on the right track to understanding and reducing customer churn. Build Your Customer Retention Strategy with Userpilot Today! What is customer churn?

Churn 85

Churn SaaS Payments Payment Solutions Underperforming Technical Team 85

ChurnZero

MAY 16, 2025

While some CRMs allow for basic account management, they still lack the tools to proactively manage customer retention, identify churn risks , or drive product adoption. Automate key touchpoints based on customer journey milestones (onboarding, renewals, expansions, etc.). Flag churn risks proactively before they become a problem.

Payments 52

Payments Customer Success Payment Solutions Payment Services 52

Stax

APRIL 15, 2025

It can help forecast future revenue, keep on top of performance of various customer segments, and measure customer retention and churn. To improve your MRR, focus on expanding revenue from existing customers, reducing churn, and improving customer retention. Talk to sales What is Monthly Recurring Revenue (MRR)?

Payments 88

Payments SaaS Payments Revenue Payment Services 88

ChurnZero

FEBRUARY 28, 2025

There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) 2: Payment structure SaaS is paid on a recurring basis. You subscribe to the service, rather than owning the software outright. 1: Balance acquisition, engagement, and retention.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

Subscription Flow

DECEMBER 12, 2024

These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. Why is the Revenue Growth Management Solution Important? Customer retention is key to unlocking a stable MRR, and ARR. Enhanced Insights: RGM is a data-driven approach.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

How To Buy Saas

MAY 29, 2025

AI systems can process vast datasets and spot trends or risks that humans might miss. Unlike simple scripts, intelligent automation systems learn and adapt. AWS explains that intelligent automation (IA) is the process of using artificial intelligence (AI) to make self-improving software automation.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Valuize Consulting

NOVEMBER 25, 2024

Reconciling Financial Metrics with Established CS Metrics Some may wonder how these financial metrics align with established Customer Success indicators like Gross Revenue Retention (GRR) , Net Revenue Retention (NRR) , Cost to Serve , Gross Margin , and Customer Acquisition Cost (CAC). What is the business case for the initiative?

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

Teamgate

JUNE 11, 2025

Ideal for teams needing real-time insights and distributed system support. Perfect for developers seeking an all-in-one solution. Its unified system empowers organizations to quickly identify issues and conduct in-depth root cause analyses across their tech stack. Affiliate Program Earn cash commission on every referral!

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

User Pilot

MAY 28, 2025

Youve seen great success with your product and want to turn it into a mobile app. Meanwhile, your users churn because they find the app confusing. Userpilot Mobile is a no-code mobile onboarding platform that lets product teams build in-app experiences for mobile apps without waiting on dev support.

Mobile 82

Mobile Pricing Payment Solutions Payments 82

SaaStr

JANUARY 15, 2025

While some might dismiss sector-specific vertical SaaS software as ‘too small’ or ‘too niche’, companies like Veeva ($40B), Clio ($3B), Toast ($1.3B), and Slice ($1B) have proven there’s massive value in going deep rather than broad. Make these things easier.”

Scale 274

Scale Sales Hiring SaaS Payments Sales 274

ChurnZero

APRIL 25, 2025

Onboarding and retention strategies are standard practice. Focus on collecting and tracking the metrics that are most meaningful to your teams retention strategy. Best to home in on the top scenarios for your teams retention goals, as well as keep a handy list of red flags to signal churn risk. Non-recurring revenue.

Forecasting 52

Forecasting Customer Success Payments Data 52

Stax

FEBRUARY 19, 2025

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. When adding payment features for software users, the importance of including customer support for payment processing is no different.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. Pricing for this qualitative analytics solution starts at $39.99/month. With annual payment, you get 20% off. Which Mouseflow Alternative Should You Pick? Want to save some money?

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

User Pilot

APRIL 24, 2025

This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Recommended product manager job openings in data-driven companies 1.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Why is your mobile app user retention declining? How do you calculate user retention?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

How To Buy Saas

JULY 18, 2025

These platforms are evolving into comprehensive command centers for private clinics—integrating scheduling, billing, compliance, analytics, and patient engagement under one intelligent system. CureMD: An All-in-One Platform for Growing Clinics CureMD continues to be a leading choice for private clinics looking for a truly unified system.

Payment Solutions 59

Payment Solutions Payment Services Payments Management 59

User Pilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. So, here are eight mobile app analytics best practices that help you filter the noise and make the most of the data you collect. Set clear goals before getting into the analysis Analytics backwards looks like this: track first with mobile app analytics tools, find patterns later.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

Totango

FEBRUARY 12, 2025

Whether it’s a global Fortune 500 company or an established powerhouse with niche offerings, the stakes for customer retention are high. A robust customer health model offers a solution. The enterprise solution Large customer accounts often have layered needs.

Enterprise 62

Enterprise Payments Payment Solutions Scale 62

User Pilot

JULY 17, 2025

Onboarding and activating new users Driving adoption of key features Improving trial-to-paid conversion rates Announcing new features effectively How are you currently trying to solve this? Whether you need to improve onboarding, boost feature adoption, or find better lifecycle email marketing examples, the key is contextual, in-app guidance.

Marketing 93

Marketing Payments Payment Methods Software Review 93

User Pilot

MAY 17, 2025

Mobile apps are evolving fast, but whats changing even faster is what users expect from them. They want apps that understand them, personalize their journey, and grow with their needs. At Userpilot, we help teams meet those expectations with better onboarding, in-app guidance, and personalized engagement.

Mobile 90

Mobile Payment Solutions Trends Payments 90

User Pilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy? How do you go about it?

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66

User Pilot

MAY 17, 2025

Tracking user behavior analytics in mobile apps is a whole different challenge compared to the web. Without a global DOM or easy auto-capture tools, tracking mobile app user behavior takes more planning. You need clear goals, the right events, and analytics tools that fit your app’s journey. Mobile analytics ?

Payment Methods 82

Payment Methods Payment Solutions Mobile Payments 82

User Pilot

MARCH 30, 2025

So from my experience as a product manager, Ill not only walk you through the entire process of sending mobile push notifications but also the most important practices and use cases to avoid spamming your app users. The best use cases to drive retention, upgrades, and engagement with push. Audience targeting. Add a destination link.

Payments 66

Payments Payment Solutions Mobile Payment Methods 66

User Pilot

MARCH 5, 2025

Overview of LogRockets session replay software LogRockets session replay capabilities aren’t just about watching user sessionsits about extracting actionable insights. Filter by user email, name, location, or time spent on your website or app. Monitors crashes on iOS and Android apps. Session metadata. Session activity.

Technical Review 52

Technical Review Software Review Payment Services Payment Solutions 52

SaaStr

OCTOBER 27, 2022

At OnBoard , we believe board meetings should be informed, effective, and uncomplicated. That’s why we give boards and leadership teams an elegant solution that simplifies governance. Paddle offers SaaS companies a completely different approach to their payments infrastructure.

Merchant Services 240

Merchant Services Payment Solutions Onboarding Payments 240

Intercom, Inc.

MAY 1, 2018

The latest batch of billion-dollar companies are built on high customer retention. They help their users be successful, and that means providing great onboarding. It is effectively the app store for the web, but it’s weirdly even more addictive. High customer retention is built on great onboarding.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

SaaStr

APRIL 1, 2023

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. There are over 400M small businesses worldwide.

Scale 245

Scale SMB Merchant Services Payment Methods 245

SaaStr

JULY 26, 2022

SMBs don’t really budget for much, so if the business goes down, software purchases often go down very quickly too. Be relentless about building features that increase retention. I don’t see enough SaaS SMB company relentlessly talking about the impact of new features on retention. Get better at onboarding.

SMB 364

SMB Churn Payment Services SaaS 364

Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

User Pilot

AUGUST 22, 2024

This is because the client onboarding process in financial services faces unique challenges. More importantly, we show you how to improve your onboarding and how Userpilot can help. Userpilot offers a range of customer onboarding, feedback collection, and analytics features for financial services and products. What are they?

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111