Tom Tunguz

FEBRUARY 26, 2025

Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale. There are exceptions: Oracle’s database, Tanium’s security product, Workday’s human capital management software. The Seven Factors to Consider When Pricing Your Product 1.

SaaS Payments 279

SaaS Payments Pricing Strategy Scale 279

Stax

JULY 2, 2025

The real key to sustainable growth and increased revenue lies in maximizing payment attachment – the adoption and usage of integrated payments by your existing customer base. We recently had the privilege of sitting down with a panel of payments experts from Stax for a masterclass on this critical topic.

Merchant Services 68

Merchant Services Payments SaaS Payments Payment Services 68

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Click to Pay completely removes the need to enter credit card information during online purchases, making it more convenient and faster than manual card entry. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Buffer Resources

AUGUST 13, 2024

HypeAuditor Best full-cycle influencer marketing tool HypeAuditor provides a comprehensive solution for brands looking to manage all aspects of their influencer marketing campaigns, from influencer discovery to detailed performance analytics. Pricing: Free plan available; paid plans start from $89/mo with a free trial.

Branding 115

Branding Payments Merchant Services Payment Methods 115

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Buffer Resources

JULY 22, 2024

  Track ad performance in real-time While Meta got rid of its full Facebook Analytics platform in 2021, it still has excellent resources for understanding ad performance, including reach, engagement, conversions, and more metrics. You will be brought directly into the Facebook Ads Manager for your personal ad account.

Payment Methods 116

Payment Methods AI Search Advertising Social Media 116

User Pilot

NOVEMBER 7, 2024

Product demos can be used at various stages in the customer journey, such as on your website to engage potential customers, in email campaigns to nurture leads, during sales calls to provide a “try before you buy” experience, and for customer onboarding to help new users get up to speed quickly.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

How To Buy Saas

DECEMBER 20, 2024

Most SaaS businesses prefer to manage their accounting processes through cloud-based software solutions, but even for that you need to know the nitty-gritties of SaaS accounting. In this blog, we will cover all of these and provide the best solutions to some common challenges as well.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

User Pilot

NOVEMBER 14, 2024

This metric helps SaaS companies track the effectiveness of their expansion efforts. What metrics should you consider? In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Unbounce

JANUARY 6, 2025

Unlike a regular website, a landing page funnel focuses on specific actions you want visitors to take, like signing up for your email list or purchasing. What’s the difference between a website, a landing page, and a funnel? Website: the hub for all of your landing pages, content and products.

Sales Funnel 111

Sales Funnel Payment Methods SaaS Payments Payment Services 111

Chart Mogul

OCTOBER 17, 2024

Intruder provides ongoing monitoring to find security weaknesses in networks, websites, APIs, and cloud setups. Their system helps businesses spot and fix security problems quickly. They introduced more billing methods to support their customers, and reporting pains started to kick in. What is Intruder?

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? Optimizely: A digital experience analytics platform focusing on A/B testing, experimentation, and personalization with advanced targeting capabilities. You’re in luck! It provides feature-based pricing not available publicly.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Blulogix

JANUARY 2, 2025

Customer Expectations: Consolidated companies often have the resources to deliver personalized, seamless experiences, setting a high bar for customer satisfaction. Enabling Real-Time Insights Integrated billing systems provide real-time access to critical metrics, such as revenue performance, customer usage, and churn rates.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

How To Buy Saas

MAY 29, 2025

AI systems can process vast datasets and spot trends or risks that humans might miss. Risk Assessment: AI evaluates thousands of factors (credit data, economic indicators, customer behavior) to assess loan or investment risks more accurately than traditional methods. Scenario Planning: Leaders can quickly model what-if scenarios.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Teamgate

JULY 2, 2025

By applying Clear’s principles – cue, craving, response, and reward – to your sales routine, you can build systems that ensure steady results. Tools like Teamgate CRM help automate tasks, track metrics, and streamline workflows, making it easier to stick to these habits. Your CRM can act as a powerful cue system.

Scale 52

Scale Payments Sales Payment Solutions 52

User Pilot

JULY 17, 2025

Your current method impacts how early you can intervene and prevent customers from leaving. A timely, personalized approach is key to reducing customer churn. Send a generic email campaign Trigger an in-app message or guide Wait for them to contact support You’re on the right track to understanding and reducing customer churn.

Churn 85

Churn Payment Solutions SaaS Payments Underperforming Technical Team 85

Valuize Consulting

NOVEMBER 25, 2024

By leveraging financial metrics, organizations can ensure that Customer Success decisions are not only customer-focused but also grounded in business fundamentals that demonstrate clear ROI. While metrics like higher NRR from reduced churn justify the revenue impact, tools like NPV and IRR validate the financial case for the investment.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

Blulogix

FEBRUARY 14, 2025

By tracking customer engagement, usage trends, and service adoption , companies can: Personalize renewal offers based on actual customer behavior. Misaligned contracts, manual invoicing, and inconsistent payment tracking lead to revenue leakage, frustrated customers, and missed revenue opportunities.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Full Session

DECEMBER 23, 2024

Are you tired of using Mouseflow for your website analytics ? You’ll discover new ways to improve your website performance and keep visitors happy. You’ll discover new ways to improve your website performance and keep visitors happy. Pricing for this qualitative analytics solution starts at $39.99/month.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

ChurnZero

APRIL 25, 2025

Choose the right metrics to inform your forecasting model. Focus on collecting and tracking the metrics that are most meaningful to your teams retention strategy. With metrics in hand, its time to start pulling out the trends, themes, and stories behind the numbers. Collecting the right historical data is key. Take a look.

Forecasting 52

Forecasting Customer Success Payments Data 52

Stax

FEBRUARY 19, 2025

For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized software solutions that integrate seamlessly with existing business tools. As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

How To Buy Saas

JULY 2, 2025

Agencies, brokers, property managers, and investors are embracing a variety of software tools to stay competitive and efficient. From managing client relationships to automating property operations, the types of software for real estate businesses are diverse and tailored to different needs.

Payment Solutions 59

Payment Solutions Payment Methods Software Review Payment Services 59

Stax

DECEMBER 9, 2024

This can be done both for credit card transactions made on an eCommerce website or at a physical store. This has been aided by the rise of online banking, which has made the chargeback process as easy as a few clicks. The merchant processes the payment using a card terminal or an online payment gateway.

Merchant Services 88

Merchant Services Payment Services Payment Methods Software Review 88

Crafty CTO

JUNE 18, 2025

Sharma shows us some significant new capabilities arriving in Copilot, and with her team presents a couple different agentic app solutions. Sentry wasn’t the earliest MCP adopter; what held them back was that they needed a Remote MCP solution with OAuth , which is only recently becoming viable.

Engineering 52

Engineering AI Search AI Payment Solutions 52

SaaStr

JULY 10, 2025

Free Cash Flow: Nearly break-even (partner payment timing impact) Toast: The Growth Juggernaut Q4 2024 Metrics: Revenue: $1.34B (+29% YoY) ARR: $1.6B (+34% YoY) Operating Income: $32M (2.4% margin) Net Income: $11.8M margin) Net Income: $11.8M margin) Net Income: $11.8M margin) Net Income: $11.8M

Technical Review 173

Technical Review Payments Scale Payment Solutions 173

Teamgate

JUNE 5, 2025

Here’s how to fix it: Set Data Entry Standards : Use clear rules for names, titles, and phone numbers to avoid errors. Enrich Your Data : Add missing info like emails, phone numbers, and key decision-makers. Affiliate Program Earn cash commission on every referral! Start today to avoid wasted time and missed opportunities. #75

Underperforming Technical Team 52

Underperforming Technical Team Scale Data Sales Hiring 52

Buffer Resources

NOVEMBER 25, 2024

Pick 2 – 3 primary metrics that align with your main goal. View this post on Instagram A post shared by Jess (@idontbookwithyou) Note: If your product or service has a high price point — think a mattress or website redesign — some influencers may be willing to consider gifted products as substantial compensation.

Social Media 118

Social Media Strategy Software Review Marketing 118

User Pilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. Teams are drowning in the wrong usage metrics while missing important behavioral data signals. Teams are drowning in the wrong usage metrics while missing important behavioral data signals. Instead, they juggle Slack notifications, apps, coffee runs, and kids asking for snacks.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

FastSpring

MARCH 6, 2025

And as Hannes puts it, they werent in the plugin industry or experienced with software ecommerce when Ollis plugin quickly became popular, thanks to a simple post on a popular online audio forum. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video. Jump to transcript.

Payment Methods 146

Payment Methods Business Payment Solutions SaaS Payments 146

Buffer Resources

APRIL 29, 2025

What started out as a simple photo-sharing app has evolved into a powerful social commerce platform where you can show off your products, find new customers, and even make direct sales. check out You need an Instagram shopping account to sell products directly from the app. much of Europe, and Asia-Pacific).

Payment Methods 116

Payment Methods Business Payments Social Media 116

User Pilot

MAY 17, 2025

Tracking user behavior analytics in mobile apps is a whole different challenge compared to the web. Without a global DOM or easy auto-capture tools, tracking mobile app user behavior takes more planning. You need clear goals, the right events, and analytics tools that fit your app’s journey. Mobile analytics ?

Payment Solutions 82

Payment Solutions Payment Methods Mobile Payments 82

User Pilot

JULY 17, 2025

Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging. Manual email campaigns (e.g., Lifecycle stages of the customer journey in PLG.

Marketing 93

Marketing Payments Payment Methods Software Review 93

User Pilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66

User Pilot

MARCH 4, 2025

Real user monitoring is a method of collecting detailed, real-time data on user interactions within your app. Robust real user monitoring solutions, like Userpilot , capture 100% of interactions, ensuring you see the full picture: every hesitation, every bottleneck, and every Aha moment. What is real user monitoring?

Payment Solutions 52

Payment Solutions Software Review Payment Methods Payments 52

User Pilot

MARCH 30, 2025

So from my experience as a product manager, Ill not only walk you through the entire process of sending mobile push notifications but also the most important practices and use cases to avoid spamming your app users. The best tool should let you target users based on in-app behavior , segment, device type, or even past engagement.

Payments 66

Payments Payment Solutions Mobile Payment Methods 66

Teamgate

JULY 16, 2025

In 2025, real estate agents using CRM systems are outperforming their peers by a wide margin. How I Use My Real Estate CRM & MISTAKES Most Agents Make How to Manage Clients Better with CRM Tools In 2025, successful agents are those who turn scattered client data into a centralized system that strengthens relationships.

Scale 52

Scale Payment Methods Payment Solutions Payments 52