Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. As a business owner or founder, you worry far less about how much cash is in the bank with the predictability that Monthly Recurring Revenue (MRR) brings. Changing the Price 2.

Subscription 97

Subscription Payment Features Software Review Payments 97

Neil Patel

NOVEMBER 9, 2020

In this guide, we’ll discuss the benefits of buying and selling a micro startup, the trends changing M&R strategy, and the top tools you can use to sell (or buy) your startup. Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. Micro Acquire.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Casey Accidental

FEBRUARY 20, 2018

Tim Kendall, the former President of Pinterest, repeated those words at an all hands to describe our strategy for monetization a few years ago. My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

Neil Patel

DECEMBER 22, 2020

To have a successful e-commerce platform, you have to pay to play. This is a highly effective strategy. The added incentive of discounts has the potential to attract new customers by drawing them in with savings and payment options. In addition, SwayPay offers a simplified payment option that tailors itself to consumer needs.

Payment Methods 139

Payment Methods Branding Payment Services Payment Solutions 139

ProfitWell

APRIL 1, 2020

White-labeling services for SaaS products have become very popular over the past decade. When done correctly, an entire brand can be built around a SaaS white-label product, but you’ll need to price it correctly in order to maximize revenue. Either they use it as their own, or they resell said platform to another company.

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

OpenView Labs

JANUARY 13, 2022

Join Steven’s research, take a short survey Growth Strategies in 2022. It requires rethinking everything from billing and revenue forecasting, to the role of Account Executives, to how to drive a customer success mindset across the entire organization. Inflation will dominate conversations on pricing strategy and tactics, Steven Forth.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Neil Patel

JANUARY 25, 2021

million active sellers on Etsy , it can be daunting to figure out how to ensure marketplace visibility. The answer to these questions is simple: You need an Etsy SEO (search engine optimization) strategy. Why You Need an SEO Strategy For Your Etsy Shop. With a reported 3.68 How Etsy Search Works. 10 Tips for Etsy SEO.

Payment Methods 135

Payment Methods AI Search Artificial Intelligence Social Media 135

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. Average Revenue per Customer.

SaaS Payments 227

SaaS Payments Metrics Payment Methods Scale 227

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

How To Buy Saas

JULY 26, 2021

Launched in 2012 as ZenPayroll, this company supports over +100,000 businesses nationwide. The platform is easy to use. It offers you the best of services including Expert HR. Being in the startup world, you’re constantly looking for more cost-effective ways to run your business. Check here for details. Sendinblue.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

SaaStr

SEPTEMBER 3, 2019

Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. You could be missing all of your metrics, but you know, you’re not the Twitter guys. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before.

Acquisition 137

Acquisition Software Review Payment Methods Marketplace as a Service 137

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Because horizontal SaaS companies serve both startups and enterprise businesses, scalability is a key selling point.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Buffer Resources

MAY 8, 2024

As a creator or influencer, I’m willing to bet a good chunk of your content involves sharing products, tools, and services you love.   Let’s get into how affiliate marketing works, how you can join an affiliate program as an influencer, and some tips to kickstart your affiliate marketing strategy. 

Merchant Services 69

Merchant Services Payments Payment Services Payment Methods 69

OpenView Labs

FEBRUARY 11, 2021

It documents the business your product is building. And yet it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight. It needs to be treated as a top-level operational metric that a founder must know and understand. Pick a common anchoring metric that measures a core customer activity.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Neil Patel

APRIL 5, 2023

Competitive research tools help you capture detailed insights into your rivals’ strategies. Now, I’m not saying using competitor research tools can give you everything you need for a successful business. Finally, how will you leverage these insights to elevate your business? If that sounds tough, realize it doesn’t have to be.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. Amazon Marketplace. The largest 3rd party ecommerce platform. Selling on the Amazon Marketplace can significantly boost volume through your store.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

Neil Patel

DECEMBER 23, 2020

These zero-dollar-per-month platforms are packed with great features. HubSpot CRM – Best free marketing CRM Really Simple Systems – Best free sales CRM Agile CRM – Best free customer service CRM Flowlu – Best for SMB finance Apptivo – Best for basic business management. You’ve got options.

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

Intercom, Inc.

JULY 13, 2018

While this may sound simple, it can be incredibly challenging to find new opportunities for growth and customer acquisition in an increasingly crowded marketplace. Before I joined Intercom, I led all of Intuit’s small-business products and services, including QuickBooks accounting, payroll and payments.

Acquisition 156

Acquisition Strategy SaaS Payments Payments 156

SmartKarrot

JANUARY 4, 2022

Attract, hire and empower a world-class team that can manage large, complex customer installations, and provide advisory services on revenue operations and intelligence. Manage the EHR connectivity and integration process from inception to completion with transparent progress tracking, on-time delivery, and on-target budget.

Customer Success 3

Customer Success Payment Solutions Sales Hiring Payments 3

How To Buy Saas

FEBRUARY 27, 2021

Also, If you are new to the digital industry looking for a digital marketing tool, you can rely on the SEMrush marketing platform. About Semrush What is the SEMrush marketing platform? If you have a website, an e-commerce business, you own a YouTube channel, or want to enter a new niche online. They are the best in this segment.

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

Baremetrics

SEPTEMBER 22, 2021

Sometimes the information needed for a more in-depth analysis of the market isn’t available, or the timeframe in which you need to make a decision is too short for a more accurate pricing strategy. From there, in consideration of the normal markup of your industry, you can determine whether their pricing strategy is reasonable.

Pricing 83

Pricing SaaS Payments Payments Payment Methods 83

ProfitWell

MARCH 11, 2020

According to Walker , 2020 is the year where businesses need to shift their mindsets from "customer-focused" to "customer-committed." For years, aggressive customer acquisition strategies have dominated the marketing space. But creating customer retention strategies requires a deep understanding of your retention issues.

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. You might sell it through Facebook marketplace.

SaaS Payments 246

SaaS Payments Scale Payment Services Payment Solutions 246

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. Spin Selling. SalesTruth.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. They built themselves into a core platform for HR 2.0 web services. And then Enterprise is more like a standardized process.

Sales Hiring 224

Sales Hiring Sales Recruiting Scale Payment Methods 224

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Let’s take a look at some of the most popular revenue models used today — why they’re popular, why they work, and why they will (or won’t) work for you.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

Backlinkfy

JULY 30, 2019

Let’s help you understand these terms as you take action to improve your online business marketing strategy. Amazon also hosts a marketplace wherein other Internet purveyors may display and sell products, and offers several software-as-a-service and infrastructure-as-a-service solutions for business.

Payment Methods 40

Payment Methods Merchant Services Payment Services Payment Solutions 40

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?”

Payment Solutions 146

Payment Solutions Payments Outsourcing Services SaaS Payments 146

Outseta

FEBRUARY 2, 2019

Indie.VC (V3) Website: [link] Key Personnel: Bryce Roberts Revenue Requirement: Post revenue, but no minimum requirement. Board Seat: No Investment Docs: [link] Application Deadline: March 1, 2019 Apply Here: [link] Indie VC is the OG on this block and describes itself as “growth revenue for post-revenue companies.”

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. They process billions annually for platforms like Constant Contact, GoFundMe, Ecwid, Infusionsoft, Meetup, Freshbooks & Zoho. Want to see more content like this?

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So everyone is adjusting their go to market strategy. Adnan Chaudhry: Thanks, Matt.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

Intercom, Inc.

JANUARY 23, 2020

A better strategy is to prioritize building your audience alongside developing the product. Looking around at the market, Nick saw an appetite for content about growing a SaaS business. Looking around at the market, Nick saw an appetite for content about growing a SaaS business. Among the leading causes of death?

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183