Upscope

JANUARY 23, 2021

You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create? What do they do?

Software Review 52

Software Review Onboarding Software Systems Review 52

User Pilot

AUGUST 15, 2023

This means onboarding your customers to ensure they get the most out of your product. Although the subscription model is the preferred SaaS option, you’ll still have some questions to answer. Press releases: Leverage (or create) relationships with newspapers, magazines, and other online publications to broadcast your launch.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

ChurnZero

JANUARY 13, 2022

In his new role, Bill will be responsible for ensuring success throughout the customer entire lifecycle, from initial onboarding onward. His background spans leading customer success, onboarding, support as well as training and education teams. Follow Amir on LinkedIn. Bill Mahoney, Chief Customer Officer, ComplySci.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Sales Hacker

NOVEMBER 15, 2017

Annual Recurring Revenue (ARR) is the value of contracted, often subscription-based revenues normalized for one calendar year. It is called Annual Contract Value (ACV) when annualized and Average Purchase Value (APV) when the revenue derived is not subscription-based. Onboarding. Gatekeeper. General Manager. Negotiation.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Neil Patel

MARCH 11, 2023

MailChimp also offers marketing automation , so other email services are jumping onboard with GetResponse’s plans and features. The platform allows you to customize your content by adding background colors and logos, and push your content using visual stories and virtual subscriptions.

Content Marketing 126

Content Marketing Marketing Social Media Scale 126

ProfitWell

SEPTEMBER 23, 2019

Your Daily Top Subscription News. Simplified product, pricing, and onboarding processes. Since we know subscription retail is the new brick and mortar shopping experience, we're all eyes for Lookiero—which is being dubbed "the Stitch Fix for Europe.". Subscription Sapiens. Today, we're talking fierce females.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Payment Features 45

Natalia Luneva

JULY 29, 2021

For example, if you are a restaurant management software and launch a challenge to reduce food wastage, food and climate-related blogs, magazines might be interested in covering your initiative very actively. We often run monthly challenges on our social media platforms to push for more engagement, and more onboarding.

Technical Review 52

Technical Review Social Media Software Review SaaS 52

Natalia Luneva

JULY 29, 2021

For example, if you are a restaurant management software and launch a challenge to reduce food wastage, food and climate-related blogs, magazines might be interested in covering your initiative very actively. For instance, we offer free lifetime subscriptions to users who creatively use our Saas tools in their daily jobs.

Technical Review 40

Technical Review Social Media Software Review SaaS 40

SaaStr

JUNE 10, 2020

And so we had to change all our display ads, all our magazine ads, you name it. And if you’re at HR, how do you optimize onboarding? And I think if you do them really well, even when we are hiring and onboarding in the future, our own employees will take this. People needed to order monitors at home.

Travel 211

Travel Scale Marketing Outsourcing Services 211

ProfitWell

JUNE 7, 2020

Failure to track and improve customer churn rates can lead to the death of your business, particularly for subscription services that rely heavily on repeat customers. Creating detailed onboarding information, FAQs, videos, and guides can help customers navigate the features of your product or service so they can see the value for themselves.

Churn 83

Churn Payments Scale Underperforming Technical Team 83

SaaStr

SEPTEMBER 27, 2019

How you can tailor onboarding to customers. So I think most of my exposure to marketing was magazines, it was billboards, it was TV and I think I just loved the creativity of it, the storytelling elements of it. This podcast is an excerpt of Romain’s session at SaaStr Annual 2019. Missed the session? Using data to your advantage.

Sales Hiring 141

Sales Hiring Sales Recruiting Scale Software Review 141

Sales Hacker

OCTOBER 7, 2021

Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Depending on the company that you are starting your career with, there could be varying levels of support when it comes to onboarding, management, training, etc.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136