BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Neil Patel

JULY 21, 2021

Think of the many fast-food stores you see worldwide. Similar to the growing popularity of housing services, furniture stores are seeing a surge in demand. If none of the options so far appeal to you and you want to take a more personalized approach , consider launching a professional services franchise business.

Payment Services 121

Payment Services Payment Methods Business Payments 121

Sales Hacker

OCTOBER 16, 2020

Our product alleviates the need to send out direct mail to collect payments from customers.). Go to your company website and find the testimonials. Every company wants these big logos listed on their company website. Personalization, personalization, personalization. Sell time on your calendar.

Enterprise 105

Enterprise Payment Methods Payment Services Sales Hiring 105

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

Payments 120

Payments Scale Scaling Revenue 120

OPEXEngine

JANUARY 28, 2020

As Chief Credit Officer at Lighter Capital, I work behind the scenes grappling with the data that informs all of our decision-making regarding financing deals, from revenue-based financing (RBF) to term loans and lines of credit. What should VCs make of revenue-based financing? Turning revenue-based financing into pre-VC growth.

Venture Capital 61

Venture Capital Finance Payments Revenue 61

Baremetrics

DECEMBER 7, 2023

Adjust your revenue forecast Base-Case scenario Worst-Case scenario Review bank balance before expense adjustments 4. Evaluate your new plan Expense breakdown Comparison to 2019 Comparison to 2020 Target Quarterly view % of Revenue 6. Other things to consider Loans Payment terms Annual plans 7.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

Baremetrics

DECEMBER 7, 2023

The benefits of a well-thought-out process includes increased visibility to your revenues, expenses, and cash flows, and a faster feedback loop to make your forecasting more operationally focused. These tools include in-house metrics, revenue recognition and native integrations with your accounting. You want the right tool for the job.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

CustomerSuccessBox

JULY 11, 2022

Perhaps they changed course, entered a new industry, or simply encountered problems with generating enough revenue and had to reduce expenses. Exit Interview or phone call: Calling clients could add a more personal touch. Offering bespoke, personalized offers via a user churn micro survey is one method to achieve this.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

SaaSHolic

MAY 15, 2023

Three important factors for companies to consider when implementing AI are discussed: organizational structure, management systems, and leadership models, with an emphasis on simplicity and financial optimization in data processes. Corporations have a huge responsibility in providing workforce development opportunities for their employees.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

ProfitWell

AUGUST 26, 2019

Stripe, the online payment processing software, was placed in eighth. Tech Tribune came to these results after researching revenue potential, leadership team, brand/product traction, and competitive landscape. MindValley posted an intriguing Tweet about personal sleep animals and chronotypes. Happy dosing.

Payment Methods 40

Payment Methods Sales Recruiting Payment Services Payment Solutions 40

OPEXEngine

JUNE 9, 2020

Recent survey data from Global Research shows there is an expectation of -20% hit to the 2020 professional services revenue forecast. To help accelerate your business you must embrace that in the post-COVID world, your customers will be much more willing to accept remote delivery of services that were traditionally delivered in person.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Lessons learned on leadership with Karen Peacock and Leandra Fishman. 10 years of making internet business personal.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? Does it have to be in person? What is the process to do it efficiently?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

ProfitWell

AUGUST 13, 2020

This book is an invaluable read for those building a company or in a leadership position. And how to be vulnerable in a leadership role. Ben also created the Cultural Leadership Fund , connecting the greatest cultural leaders to advance more African Americans into technology. How are churn and new revenue trending over time?

Payments 52

Payments SaaS Payments Payment Methods Underperforming Technical Team 52

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 158

Scale Sales Recruiting Scaling SaaS Payments 158

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Grew to over a hundred million dollars in revenue in five years. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

FastSpring

MARCH 27, 2023

Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that? We’re enterprise software for a new category called LearnOps. They were acquired by private equity.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Baremetrics

AUGUST 5, 2021

Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. If you lead a hybrid team, our bet is you’ll need the right tools to be successful.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

OPEXEngine

JANUARY 18, 2022

The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We Reexamining internal processes at Trivago led to the discovery of potential new revenue sources, Tillman said. The Importance of Digital Transformation.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

OPEXEngine

JULY 28, 2020

They define a bold path to leadership, they make difficult portfolio choices, they allocate resources strategically and they build strong capital structures. Since 2008, its revenue has tripled and its stock price has soared 14-fold in response. What they don’t do is get bogged down in process or complexity.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

ChurnZero

MAY 20, 2021

6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. You should know what percentage of revenue your company spends on Customer Success.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. How Revenue Grid enables smarter selling. powered by Sounder. What You’ll Learn.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. Leadership matters.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Drive Revenue. hyperise - Hyper Personalize your sales funnel and grow your sales conversions. Groove - Sell Smarter. Grow Your Pipeline.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SmartKarrot

NOVEMBER 24, 2021

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. As a Vice President of Customer Success, you will be responsible for building and sustaining the strategic relationship with our customers and the revenue. Hire, train, and retain a team of account managers.

Customer Success 19

Customer Success Sales Hiring Payment Methods Payments 19

Sales Hacker

FEBRUARY 12, 2021

Support: Check for extra costs related to customer support, whether or not they offer support in your language (if you’re running a global sales team), and how you can get in touch with the CRM’s support team (via phone, email, etc.). Track your recurring revenue, upgrades, downgrades, and churn. Create and send proposals using quotes.

Payment Solutions 84

Payment Solutions Enterprise Scale Payments 84

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. All of the cool ideas that you had, you would get really clear feedback about what was going on, but if it was a good idea, it would really move the needle in revenue and volume. We put it online, $10,000, and we started talking to our customers. We can quit our jobs.

Acquisition 137

Acquisition Software Review Payment Methods Marketplace as a Service 137

Sales Hacker

AUGUST 7, 2020

Leadership. Leadership. The Exceptional Leadership Institute for Women. Senior Vice President, Strategic Sales & Revenue. Predictable Revenue Inc. President | Chief Revenue Officer. Chief Revenue Officer (CRO). Chief Revenue Officer. SVP | Chief Revenue Officer. Sales Development.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. Payment that is competitive. Create and deliver proposals to increase the effectiveness of client programmes and revenue growth. Answering client questions.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

Sales Hacker

MARCH 2, 2020

Predictable Revenue. Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Here, Brian walks through strategies and methods for moving deals through the pipeline and adding more “Closed Won” deals to the board.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

ProfitWell

MAY 8, 2020

How are churn and new revenue trending over time? Get it right and your customer success strategy can decrease customer acquisition costs, increase lifetime value, and make a direct impact on your revenue potential. We know right now, amid a crisis, leadership takes on a whole new meaning. MRR LOSS +1.36%. MRR GAIN -1.90%.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 137

Payment Methods Merchant Services Payments Payment Services 137