SaaStr

APRIL 1, 2023

The SMBTech economy is very different from enterprise software, and there is massive opportunity to capture it. Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Companies were forced to transition from pen and paper to digital solutions quickly.

Scale 190

Scale SMB Merchant Services Payment Methods 190

Neil Patel

DECEMBER 12, 2020

Do you want to build a website? Luckily for you and the tens of thousands of online businesses out there, a digital website builder makes it easy to create professional sites that function beautifully in no time. There are many free website builder options. How to Choose The Best Free Website Builder For You.

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works.

SaaS Payments 143

SaaS Payments Payment Solutions Merchant Services Software Review 143

Neil Patel

DECEMBER 17, 2020

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. Visualize every process from end to end.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

SaaStr

SEPTEMBER 28, 2023

Single sign-on SAML authentication SCIM provisioning for user management You can sell to 20-30-40-person companies all day, but if you want to sell to hundreds of people in a company, you will need this stuff, and WorkOS helps you do it fast. WorkOS’ operating principle is developer joy, which is ease of use to an extreme degree.

Enterprise readiness 213

Enterprise readiness Payment Solutions Enterprise Payments 213

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. Do you need to build an integration between the platform and your SaaS app? How should the platform work with your accounting & operations stack?

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

SaaStr

MAY 29, 2019

Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Qualtrics is an online survey software maker. Claire Hughes Johnson is Stripe’s COO. Ryan Smith Qualtrics Founder/CEO.

Payment Methods 216

Payment Methods Payment Solutions Payment Services Banking 216

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Deliver exceptional customer support using AI and self-service resources. Anticipate future customer needs and work proactively to find solutions. Cultivate a customer-centric culture from leadership down. Why is it important to satisfy customer needs?

SaaS Payments 87

SaaS Payments Payment Solutions Payment Services Payments 87

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

Tom Tunguz

MARCH 19, 2020

This is important to project churn rates, assess timing of software payments, and estimate the impact on cash flows/burn. Dunning is the process of collecting outstanding payments and communicating with customers about them. For example, Zoom has a section of their website dedicated to helping people.

Startup 207

Startup SaaS Payments Payment Services Payment Methods 207

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time. A tale of two career paths.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 132

Payment Methods Merchant Services Payments Payment Services 132

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first.

Scale 148

Scale Payment Services Payment Methods Scaling 148

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Sales or Sales Operations. Not product management.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Sales Hacker

FEBRUARY 12, 2021

As businesses grow, their software requirements grow as well. An enterprise-level company deals with more complexity in its internal processes, has to manage more people and roles, and needs more data to make informed decisions. At this point, a business needs to look for an enterprise solution that can support its growth.

Payment Solutions 85

Payment Solutions Enterprise Scale Payments 85

Totango

JULY 15, 2022

To help make this process easier, Totango’s Detect Risk SuccessBLOC gives you instant visibility into customer signals and critical events, alerting you to proactively engage when needed. Customers grow more valuable over time, so it’s important to keep them satisfied and reminded of why they depend on your products and services.

Payment Methods 85

Payment Methods Payment Services Payments Payment Solutions 85

OPEXEngine

MARCH 15, 2022

From an operational standpoint, however, international expansion has become increasingly complex for SaaS companies in every corner of the world. If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. Solution Demand. Source: OPEXEngine.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Missed the session? Dare I say SaaS.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Which sales process works best with your customer experience journey?

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

SaaStr

DECEMBER 12, 2022

The service you deliver. This immediate time-to-value applies to your product and the content you share on your website. As soon as users land on your website, they should get the value quickly. You want your customers to make the payment decision as soon as possible. The strategies you deploy. The marketing tone you use.

Payment Methods 173

Payment Methods SaaS Payments Company Culture Payment Solutions 173

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Which sales process works best with your customer experience journey?

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Subscription Flow

NOVEMBER 16, 2023

Subscription based and fixed pricing were two payment methods that had benefits but also major drawbacks such as: flexibility for the client as well as the company. Customers can pay according to the amount of a service they have used with consumption-based pricing. What is consumption based billing?

Pricing 52

Pricing Payment Features Payment Services Payment Methods 52

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. My account runs my website.

SaaS Payments 245

SaaS Payments Scale Payment Services Payment Solutions 245

SaaStr

AUGUST 7, 2020

360: Digital transformation marks a radical rethinking of how companies use tech, people, and operations to fundamentally change their business performance. There’s a lot of services. There’s heavy services, at least 30 to 45% versus best-in-class that want to be less than 10%.”

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. They process billions annually for platforms like Constant Contact, GoFundMe, Ecwid, Infusionsoft, Meetup, Freshbooks & Zoho. The day that acquisition closed, we became a 250,000 person company.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

Baremetrics

AUGUST 30, 2021

The phone rings. If you chose not to answer the phone, you’d be in the majority. People love talking to you on the phone – just not necessarily when you’re selling something. Unfortunately, this also means that our guard is up even when it comes to being sold a product or service that can actually help us. Do you pick up?

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. For example, you could create a carousel that walks users through setting up a specific software or tool.

Social Media 125

Social Media Payment Methods Payment Solutions AI Search 125

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? You need to discover in the sales process.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. Nick : Pretty good?

Sales Hiring 225

Sales Hiring Sales Recruiting Scale Payment Methods 225

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

SaaStr

NOVEMBER 7, 2019

Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services.

Payments 116

Payments Merchant Services Payment Solutions Payment Services 116

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? build smoother connections both with your prospects through optimized sales process. The cloud application service market remains a huge challenge for all newcomers. Self-Service. The same goes for the website, customer support, and user onboarding.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

Baremetrics

DECEMBER 7, 2023

This post will guide you through the process of building scenario-based forecasts in a SaaS financial model. Other things to consider Loans Payment terms Annual plans 7. Copy your existing Operating Model values and formatting to the new 2020 Target tab. We will also show you how you can evaluate your new plan.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59