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SaaStr Podcast #395 with UserTesting CEO Andy MacMillan

SaaStr

You said before, to me, it’s the believing in kind of participatory leadership over servant leadership. I don’t subscribe to the servant leadership model. Harry Stebbings: I think that participation and leadership is almost like a luxury of later stage companies. Andy MacMillan: Yeah. Let’s do it.

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Top 10 Best Enterprise CRM solutions for 2021

Sales Hacker

If you’re familiar with what a CRM is already, then you intuitively know that an enterprise CRM is basically a CRM solution tailored to larger (enterprise-level) companies with complex processes and large sales teams. Sales enablement. Inventory management capabilities: price, quotes, invoices, purchase orders.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Subscription business model. One of the Amazon Leadership Principles , “Have Backbone; Disagree and Commit” does just that. Customer data. Economies of scale. Freemium lead funnel.

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7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar

ChurnZero

Elevate a communication by sending it from a member of your executive leadership team with a personal message or offer. To help stay connected while working remotely, Ashley shared that their leadership team has been scheduling one-on-one meetings with at least three people they wouldn’t normally interact with each week.

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Oct 11 – Customer Success Jobs

SmartKarrot

Creating and maintaining regular project status reporting for internal stakeholders and leadership. Work closely with Creator IQ’s Sales, Enablement, Customer Support, and Product teams to ensure successful customer onboarding and launch of contracted services.

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PODCAST 123: How to Go From a Transactional Model to a Subscription Model with Brandon Meyers

Sales Hacker

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sales enablement is easy. Sam Jacobs: Is it a subscription service? So it could be on that side.

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Making Trade-Offs In Marketing with Meagen Eisenberg (Video + Transcript)

SaaStr

So if you think about it, everything, when you pivot your messaging, now my second priority was sales enablement, making sure that we took what we had to pivot and what we were building and get it into the hands of the sales team and make sure they were delivering it appropriately. But there were some long hours.

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