ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. Participate in M&A [due] diligence and ultimate onboarding of acquired targets’ customer bases.”

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Buffer Resources

DECEMBER 14, 2023

For example, you could create a carousel that walks users through setting up a specific software or tool. Why this works : This approach works because it provides a real-world example of how the product (Passionfroot) solves a specific problem (inefficient and inconvenient ways of organizing sponsorships and tracking payments).

Social Media 123

Social Media Payment Methods Payment Solutions AI Search 123

ChurnZero

MARCH 31, 2020

Kris Morrison, VP of Customer Success at Interact Software. Jeremy Jeffers from Untapped, an app that allows users to socially share and explore the world of beer with others, shared that as a global company, their internal communications surrounding affected areas was crucial. Jeremy Jeffers, VP of Customer Success at Untappd.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

Neil Patel

SEPTEMBER 12, 2020

Considering blogging is such a crucial part of the web, some website builders have been designed with a content management system in mind. Thought leadership – In many industries, it is useful for people of prominence to share their unique insights on a public platform. An example of a content-centric website. Pros of Wix.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Krish Subramanian: We are software engineers by training. Harry Stebbings: All thanks to Lee Fixel for making the intro a long time ago now.

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

SaaStr

OCTOBER 27, 2022

At OnBoard , we believe board meetings should be informed, effective, and uncomplicated. That’s why we give boards and leadership teams an elegant solution that simplifies governance. Paddle offers SaaS companies a completely different approach to their payments infrastructure. appeared first on SaaStr.

Merchant Services 268

Merchant Services Payment Solutions Onboarding Payments 268

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

Scale 157

Scale Payment Services Payment Methods Scaling 157

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. What is the right way for startup founders to address sales rep onboarding? Here’s what Eyal and Megan talk about: How to develop software faster.

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137

Sales Hacker

AUGUST 7, 2020

Leadership. Leadership. VP Nokia Software, North America Sales. People First Productivity Solutions. Team Lead, North America – Global Marketing Solutions. Director, Sales Solutions, North America. The Exceptional Leadership Institute for Women. Manager, LinkedIn Sales Solutions.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

Baremetrics

DECEMBER 7, 2023

Other things to consider Loans Payment terms Annual plans 7. If you software spend is, say, $5,000 a month, it’s hard to figure out how much of that is actually needed just by looking at the number alone. Here’s a walk-through how you can alleviate this going forward by creating bank rules in your accounting system.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. We have over 1,500 apps listed in our app directory, so those are with third party partners. Thank you Ceci. I’m Vicki Lin.

Payments 124

Payments Scale Scaling Revenue 124

The Angel VC

DECEMBER 12, 2018

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. Maria probably required at least three months of onboarding and training, and chances are that three months before Maria’s first day at your company you paid a recruiter (or incurred other types of recruiting expenses) to find her.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. We abstracted the way a lot of the complexity of payments.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

Baremetrics

AUGUST 5, 2021

Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. One company that is finding creative ways to embrace a hybrid workplace is Wex , a payment solutions provider. Attract and onboard new hires more effectively.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

ChurnZero

MAY 20, 2021

You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. You don’t trust your newer CSMs When you onboard a new CSM, it might be your tendency or inclination to only assign them low-value, uninteresting accounts. Warning Sign to Level Up.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SaaStr

APRIL 23, 2019

Dashboard, which was a payments company back in Brazil that did payment processing, like Stripe, Braintree, or ePay, all those … That’s you guys’ versions of the company. After three months of college, we decided that we wanted to start a company, and we tired of payments. We know a lot about payments.

Sales Hiring 157

Sales Hiring Sales Recruiting Scale Payment Methods 157

SmartKarrot

NOVEMBER 24, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Hawke Media As a Director of Customer Success, you will establish a culture of high performance, accountability, and solutions-oriented thinking. Ensure alignment between CS/BDE teams to support books of business and client partnership growth.

Customer Success 19

Customer Success Payment Services Payment Solutions Software Review 19

SmartKarrot

SEPTEMBER 7, 2022

Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales. Manage and coach the inbound phone team.

Merchant Services 19

Merchant Services Customer Success Payment Services Sales Hiring 19

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Dana Soza Customer Solutions CEO, is one of the most prominent and revered Customer Success professionals in California, US. Her leadership is revered by companies going through transitionary phases and well-established firms.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

MARCH 23, 2023

Control and monitor the onboarding of customers. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team. Payment that is competitive. Using a ticketing system, support and troubleshoot any client inquiries and resolves.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

yoursales

JANUARY 28, 2022

Do you know of software, which belongs on this list? With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. bao solutions - Digital conversation support for your sales success. Shield App - Real-time LinkedIn Analytics. Work with anyone, anywhere, now.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? The interesting maybe behavior also is that the creation of the form, the be solution of a form for 92% of them happens during the first week, but for the payment only 60% happens during the first week. In the end.

Scale 139

Scale Scaling Payment Methods SaaS Payments 139

SmartKarrot

APRIL 7, 2022

Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape. As a Customer Success Manager, you will be onboarding new customers and partners, including project management for GTM and technical integration. Organization: Nuix.

Merchant Services 19

Merchant Services Customer Success Technical Advisors Payment Services 19

SmartKarrot

NOVEMBER 24, 2021

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. Collaborate with sales leadership to design account handoff processes. Understand and capture your customers’ challenges and objectives, and position Talentful’s potential solutions.

Customer Success 19

Customer Success Sales Hiring Payment Methods Payments 19

Point Nine Land

DECEMBER 12, 2018

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. Maria probably required at least three months of onboarding and training, and chances are that three months before Maria’s first day at your company you paid a recruiter (or incurred other types of recruiting expenses) to find her.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaSOptics

MARCH 1, 2022

So, where do point solutions fit into all this? . Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). However, integrated solutions can be rigid and aren’t always the perfect fit for growing businesses—kind of like trying to wear a shoe that’s one size too big.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

SmartKarrot

NOVEMBER 18, 2020

Collaborate as part of the global customer success leadership team to align and solve bottlenecks in a scalable way. Ensure product adoption by onboarding new customers and new teams. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success. Ensure Smartly.io

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

SmartKarrot

MAY 12, 2021

Role: Director of Customer Success – Resware Location: Austin, TX, US Organization: Qualia As a Director of Customer Success, you will be responsible for leadership, management, and accountability for the Customer Success team. Management of the customer success software and ensuring accurate data entry and utilisation by the team.

Payment Services 10

Payment Services Customer Success Payment Solutions Outsourced Development 10

OPEXEngine

JANUARY 14, 2020

Public Software Companies. +8%. However, many unprofitable SaaS companies are cash flow positive because of the upfront SaaS payments by B2B clients. The Value of Market Leadership. The typical SaaS company grows faster, loses more money, and has a higher valuations than product sale companies. Weighted Average. Profitability.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

SaaStr

SEPTEMBER 28, 2023

Smaller companies have become more sophisticated in the tools they use, the IT systems, and automation for onboarding and offboarding, and all of that has resulted in needing to plug stuff into the tools you’re using quickly. If you want payments, sign up for Stripe. You can be the Enterprise version of your app.

Enterprise readiness 223

Enterprise readiness Payment Solutions Enterprise Payments 223

User Pilot

MAY 8, 2024

Anticipate future customer needs and work proactively to find solutions. Cultivate a customer-centric culture from leadership down. For example, a company may seek a cybersecurity solution to ensure the safety of its operations and customer data. Ensure clear and consistent product messaging through quality copywriting.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. There were solutions for the stadiums for the very large conferences, but nothing really for under 20,000 people. So first, I would say the API and Stripe.js

Payments 122

Payments Merchant Services Payment Solutions Payment Services 122

yoursales

DECEMBER 23, 2019

During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). noCRM.io – Lead management software that really helps salespeople. Better Clients.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

DECEMBER 23, 2019

During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Maximizer CRM – All-Inclusive CRM Software. One Simple Price. Better Clients.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). noCRM.io - Lead management software that really helps salespeople. Maximizer CRM - All-Inclusive CRM Software. centric CRM.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 12, 2018

Pipedrive – Sales CRM & Pipeline Management Software (use this link for 30 days extra trial). noCRM.io – Lead management software that really helps salespeople. Salesmate – Sales Management, Automation, and Acceleration Software for Teams of All Sizes & Shapes. Shield App – Real-time LinkedIn Analytics.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99