Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

How To Buy Saas

MAY 29, 2025

This article goes beyond the buzz to show how AI is already driving results in SaaS, finance, retail, and operations, with lessons and case examples that any executive can learn from. AI systems can process vast datasets and spot trends or risks that humans might miss. Scenario Planning: Leaders can quickly model what-if scenarios.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

SaaStr

JULY 30, 2024

The traditional SaaS model doesn’t always scale, and not every company has all the bells and whistles to fund marketing, sales, and customer success teams. The realized value grows as users derive value from the product, increasing engagement, retention, and stickiness. What does scaling Enterprise ARR mean? How does that happen?

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Underperforming Technical Team Enterprise Scale Payments 276

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

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SaaS Payments Payment Methods Payment Services Payment Solutions 104

Outseta

JANUARY 20, 2020

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. I learned a million lessons about SaaS, about start-ups, and about life along the way.

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SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

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SaaS Payments Retention Payment Services Payment Solutions 104

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

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Payments SaaS Payments Banking Underperforming Technical Team 210

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

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SaaS Payments Scale Payment Services Payment Solutions 98

Frontegg

AUGUST 19, 2021

Instant gratification is now a mandatory aspect of SaaS application usage. Users don’t want to write emails or engage with support teams anymore. Companies are shifting towards Product-Led Growth strategies and self-service features are making it all happen. Related: Top 10 PLG Tools for Your SaaS Application.

SaaS Payments 98

SaaS Payments Payment Services Payment Solutions Underperforming Technical Team 98

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in. Who needs my service? – Who are the customers already doing business with you?

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

FEBRUARY 25, 2024

TL;DR User behavior trends are not the same as consumer behavior trends. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Frictionless sign-ups and proactive support are now essential for winning over users.

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SaaS Payments Trends Payment Methods Payment Solutions 105

Point Nine Land

SEPTEMBER 6, 2023

One of the lessons I, along with many other founders and investors, have learned in my roughly 15-year journey in SaaS investing is that most businesses adopt new technologies at a painfully slow pace. ServiceTitan, a leading vertical SaaS for home services, penetrated 1% of its core TAM of 900,000 home services businesses.

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AI SaaS Payments Payment Solutions Artificial Intelligence 119

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. Pro tip: plan ahead.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. The fintech landscape is rapidly evolving, with Embedded Finance products and services on the horizon.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

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SaaS Payments Payment Services Payments Payment Solutions 88

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

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Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? Whichever model you choose for your product, there are things you can do to help your users convert. So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates?

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SaaS Payments B2B SaaS Payment Solutions 98

User Pilot

JULY 28, 2024

How does a free trial work in SaaS and help me get customers, you may ask as a new SaaS founder. TL;DR Free trials let customers test a product or service over a limited period of time. TL;DR Free trials let customers test a product or service over a limited period of time. Then this guide is for you!

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SaaS Payments Payment Methods Payment Services SaaS 98

Full Session

DECEMBER 30, 2024

We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. Visualize, Analyze, and Optimize with FullSession See how to transform user data into actionable insights for peak website performance. You’re in luck!

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Payment Methods Payment Solutions Payments SaaS Payments 52

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. The benefits of embedded finance and fintech include improved user experience, increased customer loyalty, and more revenue streams. Today, you don’t even have to exit the app.

Payments 88

Payments Payment Methods Merchant Services Finance 88

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

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SaaS Payments Payment Methods Payment Solutions Payments 105

User Pilot

JANUARY 10, 2022

How important is customer success KPIs to your SaaS business? Customer success metrics help you analyze how effectively you help customers gain value from your SaaS product. Let’s look at the most important customer success KPIs for your SaaS product. What is customer success in SaaS?

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Customer Success SaaS Payments Customer Lifetime Value SaaS 105

Unbounce

AUGUST 7, 2024

/ Conversion optimization How to implement a conversion rate optimization (CRO) process By Josh Gallant and Garry Lee. The key word here is “process.” Effective CRO requires clearly established processes that you can follow to guide your testing and refinement. More blog posts by Garry Lee Why do you need a CRO process?

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SaaS Payments Payment Services Payment Methods Benchmarks 98

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

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SaaS Payments Business SaaS Payment Solutions 102

User Pilot

JUNE 25, 2025

As a growth manager, I’ve helped teams move past outdated tactics to create monetization models that foster win-win situations, maximizing revenue for the business while ensuring a seamless user experience. Now that we’ve got the basics, let’s go over the process of choosing your monetization strategy.

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Payments Payment Solutions Payment Methods Strategy 66

Subscription Flow

APRIL 23, 2024

Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market. Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104

CloudGeometry

JULY 8, 2021

Interest payments accelerate faster than you realize. The B2B SaaS arms race will be won by those who can consistently translate technical debt into development versatility: adding new features, integrating new data sources and workflow integrations, trying new technologies, retiring locked-in dependencies.

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User Pilot

NOVEMBER 28, 2023

So, let’s start with the basics: TL;DR A Go-To-Market (GTM) strategy is an action plan that outlines the time, the place, the positioning, the audience, and the goal of a new product or service. There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Customer acquisition cost.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

Stax

JUNE 18, 2024

In a subscription business model, customers pay a recurring fee in exchange for a product or service. This could be a subscription box, a SaaS (Software as a Service) product, or even just a streaming platform like Netflix. In fact, 70% of customers now expect websites to include a self-service function.

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Payment Features Payment Solutions Payment Services Payments 88

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

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Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. During the purchase phase, the touchpoints need to be optimized to enable customers to make informed decisions and to convince them to buy it. And retargeting enables you to keep them engaged with your brand. If yes, you’re in the right place.

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SaaS Payments Social Media Payment Solutions Payment Methods 105

FastSpring

APRIL 1, 2021

I want to sign up and try that service! ”. Without that, most users won’t sign up for the paid version of your product, no matter how valuable or helpful you think it can be for them. Luckily, you can take a lot of actions to influence that process and showcase your value. Or maybe the onboarding process is too complicated.

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Payment Solutions SaaS Payments Payment Methods Strategy 138

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more.

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Acquisition SaaS Payments Payment Methods Metrics 110

User Pilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? Helping your users get the most out of your product is an important (and tricky) job. Knowledge bases can become one of your most effective tools for answering your users’ questions, reducing pressure on your support team – and ultimately enhancing the customer experience.

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SaaS Payments Payment Solutions SaaS Marketplace as a Service 98

Stax

JULY 25, 2024

Thanks to the rise of SaaS platforms, that’s no longer the case. – Your POS system needs to support the products and services you sell. Perhaps you want one to help you track your inventory or streamline your accounting processes. POS systems today have capabilities exceeding transaction processing.

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Point of Sale Payment Methods Payment Solutions Payment Services 88

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Leverage onboarding checklists to activate users as soon as possible. Why is user adoption important?

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SaaS Payments Strategy SaaS Payment Solutions 97