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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Average salary: $95,566/yr. Average salary: $46,035/yr.

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Why Sales Tax Compliance Matters for Growing SaaS Companies

SaaStr

Or 2) File sales tax returns online through a sales tax solution that tells you when, where, and what you need to remit. Our first introduction to sales tax was dealing with it as a liability,” CTO and Co-founder David Heinemeier Hansson says. “We Your tax payments are also made for you with TaxJar’s AutoFile. .

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FastSpring Annual Recap: Reflecting on 2020 and Looking Ahead to 2021

FastSpring

Many of their software solutions sold by our customers facilitate remote work environments, and most customers have expanded their customer bases meaningfully during the pandemic. We dramatically increased our investment in product development. We added three new executives to our team. We acquired SalesRight.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. What is Buffer. How was that possible?

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Hear From These Speakers at SaaStr Annual 2020

SaaStr

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. Hear how you can turn your SaaS Startup into an army.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. There is so much knowledge in the sales CRM systems.

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How Buffer Reached $20m in ARR by Focussing on Growing ARPA

Chart Mogul

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. What is Buffer. How was that possible?