Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. The second army are your main competitors. The talent.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

SaaStr

MARCH 26, 2019

Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. The exchange of value.

Scale 159

Scale Payment Services Payment Methods Scaling 159

OpenView Labs

JUNE 10, 2019

Inner Workings of Product Management at Product Led Growth Companies. At product led growth (PLG) companies like Atlassian and Intercom, product management may look very different from a ‘traditional’ SaaS company. These companies have fewer sales reps (or none at all), meaning more resources get invested into product and engineering.

Management 55

Management SaaS Scale Sales Recruiting 55

User Pilot

MARCH 21, 2024

User sentiment data regarding the positive and negative emotions the user experiences while interacting with your brand. Psychographic data such as the user’s core, values, religious views, hobbies, and interests. Send in-app messages with modals to recruit interview participants.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

User Pilot

APRIL 30, 2024

Quickbooks and Xero are accounting SaaS products that help you send invoices, track expenses, and process payroll. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Use pre-made survey templates of Userpilot. Typeform survey templates.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

SaaStr

MAY 14, 2019

Ophelia : When you started out you spoke a lot about the differentiator being that Zendesk is focused on user experience. Mikkel : I think a fantastic user experience is table steaks today. So I think the ease of use grows now beyond just the user experience. Mikkel : So we recruit. Mikkel : Yeah.

Cloud 189

Cloud Sales Recruiting Scale AWS 189

Neil Patel

OCTOBER 12, 2020

Plus, you’re going to have mountains of data to back up your decisions, which will get you better results, a higher ROI, and more sales. No complaining, recruiting, or training required. The tool can lower your churn rate, create stronger relationships, and drive more sales. The best part?

AI Search 136

AI Search Artificial Intelligence AI Social Media 136

SaaStr

DECEMBER 17, 2019

And when we met Mary, we were just lucky that it was a great mix of having those deep finance roots and then thinking about it in a truly innovative and kind of a forward-leaning way. Zach : The best way to think of it is the number of monthly active users that an application has that are interacting with their money on that application.

Payments 144

Payments SaaS Payments Banking Underperforming Technical Team 144

Intercom, Inc.

SEPTEMBER 26, 2019

In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. Julien Codorniou on creating a seamless platform experience. Being a platform does you no good if the user experience is clunky and convoluted.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development, and customer operations.

Sales Hiring 139

Sales Hiring Scale Technical Advisors Underperforming Technical Team 139

Point Nine Land

JANUARY 30, 2019

How the AI wave could impact the B2B software industry in the next decade Last year I explained in a video, embedded below, that I believed the B2B software industry was entering a new stage: the SaaS wave was now in its deployment phase, and at the same time, the next big innovation wave, driven by AI, was in its installation phase.

AI Search 70

AI Search AI B2B Software 70

SaaStr

JULY 10, 2020

The first will be sharing five perspectives and things that I found to be useful in adjusting sales in the midst of a crisis or a turnaround. We also challenged the sacred cow, the assumption at the time, that the website was cannibalizing store sales, in the bricks. If you’re selling to recruiting, they may be deeply hurting.

Scale 194

Scale Sales Hiring Pricing Sales Recruiting 194