SaaStr

MARCH 31, 2022

And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors. So the ability to do flexible payment plans, financing, retire that pre-committed spend has been a really significant a way for us to accelerate and amplify our transactions.

Scale 199

Scale Marketplace as a Service Cloud SaaS Payments 199

Tom Tunguz

JUNE 26, 2013

I count seven major categories of innovation to date: Math Based Currencies/Payment Networks - Bitcoin might be the most well-known and best publicized math-based currency, but there are a handful of others in the market, like OpenCoin and LiteCoin. This is a boon to merchants whose payment fees shrank.

Merchant Services 100

Merchant Services Payments Point of Sale Startup 100

Point Nine Land

OCTOBER 8, 2021

At the same time, the industry is known for delays in projects and in payments, and small companies often struggle with cash management as they deal with multiple projects at the same time, relying mainly on excel and word to issue budgets and invoices, as well as manage their receivables across several projects.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. What ratio of revenue is healthy for professional services to account for? What sort of terms make them less beneficial for the vendor? *

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. This is a mobile solution for SMB’s to send an invoice and get paid. Want to see more content like this? Hi, everybody.

Payments 100

Payments Pricing Compensation SaaS Payments 100

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Andreessen Horowitz

APRIL 29, 2024

If you’ve drawn on a line from your venture debt facility, money has been wired to your business banking account. Or if you’ve raised a warehouse, you can now fund and originate loans that will be repaid by a financing partner. What happens now? We’d like to wrap up by focusing on how to manage debt post-closing.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Neil Patel

DECEMBER 23, 2020

These zero-dollar-per-month platforms are packed with great features. HubSpot CRM – Best free marketing CRM Really Simple Systems – Best free sales CRM Agile CRM – Best free customer service CRM Flowlu – Best for SMB finance Apptivo – Best for basic business management. You’ve got options.

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

Sales Hacker

DECEMBER 12, 2017

Employees on variable compensation will receive their base salary in typical payroll payments, while their variable component will be paid at a separate pay period (e.g. That is to say the goals (revenue, profit, customers, etc.) You should really pick one metric like revenue vs trying to incentive multiple high level metrics.

Compensation 79

Compensation Sales Hiring Sales Payment Services 79

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Improve platform and services adoption rate and minimize customer and revenue churn. Measure effectiveness of Customer Success by creating and monitoring department KPI’s.

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

Sales Hacker

FEBRUARY 5, 2019

If you have a product that is absolutely crushing it in SMB/mid-market, you may be tempted to dive straight into the Enterprise market. It’s just right for business unit leaders because they don’t have access to the insights they need to steer the business. Integrations. Embedding your system into a workflow.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. How do we make them feel part of the team and integrate them? Companies tend to stick around.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

Baremetrics

NOVEMBER 9, 2021

Churn Rate Churn rate basically defines the long-term trajectory of a business. Low churn allows recurring revenue to grow, improves growth rate, and reduces the risk of long-term value loss. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Analytics is the active study of different types of data with the aim of discovering meaningful patterns and translating these into insight (such as historical analyses and forecasts), or action (such as those intended to improve business performance). . AB Testing.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

OPEXEngine

SEPTEMBER 10, 2020

Here are a few of the trends that we are hearing about from CFOs, investors and lenders: Flexible pricing models and payment terms: A couple of things are happening here. Many SaaS companies are also being more lenient with payment terms, especially for customers in harder hit sectors of the economy. Support your team.

Payment Services 59

Payment Services SaaS Payments Trends Payment Solutions 59

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Intercom, Inc.

JANUARY 23, 2020

With their newsletter, podcast, guides and cheat sheets, ChartMogul have taken an open-book approach to scaling their business, sharing everything they’ve learned with the customers who are growing alongside them. According to CB Insights, 70% of tech companies can expect to fail – usually within just 20 months of their first financing round.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

Tom Tunguz

APRIL 12, 2017

SMB to mid-market to enterprise or straight to enterprise?” Startups that initially target small to medium businesses benefit from several key advantages. First, these businesses are faster to revenue. In exchange for these benefits, SMB startups cede the enterprise market early on. What does the data say?

SMB 104

SMB Enterprise SaaS Payments Sales Hiring 104

SaaStr

MARCH 13, 2020

So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. And I think the SMB mid-market sector is actually what’s fueling this tremendous growth we’re seeing year over year. Harry Hurst: There’s an alternative to that, diluted equity financing.

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212

SaaStr

OCTOBER 4, 2019

Why did Jeppe decide to focus on SMBs from Day 1? How does the product build in the early days differ when building for SMB vs enterprise? Why does Jeppe believe that building for SMB makes it easier to build a great culture internally? How did you think about this, and why did you start with SMB? What changes? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

SaaStr

JULY 19, 2019

In terms of timing, how should entrepreneurs think about whether to start at SMB and move to enterprise or start enterprise and move to SMB? The other one really applied to enterprise and SMB, is where on earth do I start? Is it easier to start at enterprise and work down to SMB, or vice versa?

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132

SaaStr

OCTOBER 22, 2019

But we’ve had to figure it out over the last 10 years to understand how to find these small business customers. That economic activity is far greater than the dollar that goes to the small business because they’re generating revenue from that dollar, and it turns into more money. Whatever those things are.

Payment Methods 101

Payment Methods Outsourcing Services SaaS Payments Business 101