User Pilot

FEBRUARY 2, 2022

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. It’s much smarter to study app onboarding best practices and work with onboarding software that will massively reduce your labor time. What is app onboarding?

Payment Solutions 98

Payment Solutions Onboarding Software Review Social Media 98

Payrix

FEBRUARY 4, 2025

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? This blog post is your ultimate guide to understanding the most used payments terms today. This blog post is your ultimate guide to understanding the most used payments terms today.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100

User Pilot

AUGUST 22, 2024

This is because the client onboarding process in financial services faces unique challenges. More importantly, we show you how to improve your onboarding and how Userpilot can help. Userpilot offers a range of customer onboarding, feedback collection, and analytics features for financial services and products. What are they?

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Stax

OCTOBER 17, 2024

Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.

Stax 88

Stax Payments Merchant Services SaaS Payments 88

User Pilot

NOVEMBER 14, 2024

In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Userpilot allows you to collect customer feedback via in-app surveys and automatically track all user actions in your app.

Strategy 105

Strategy Payment Solutions Customer Lifetime Value Payments 105

User Pilot

JANUARY 17, 2022

When designing an onboarding system , it’s more efficient to look at the product onboarding best practices established by other businesses than it is to try to do it all alone. To help out with this here are some of the best practices you should keep in mind when building your user onboarding process.

Onboarding 105

Onboarding Payment Solutions SaaS Payments Payment Methods 105

FastSpring

JANUARY 27, 2022

He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account. How My Marketing Concepts upsells annual payments during trial. Vinay writes, “The benefit of this was huge!

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

FEBRUARY 9, 2023

is a software company that develops online SEO tools and free educational materials for marketing professionals. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Grab tickets here.

Payment Methods 244

Payment Methods Payments Payment Solutions Education 244

How To Buy Saas

MAY 29, 2025

It also points out educational resources such as an AI for leaders program or an AI for business leaders course to help strategic teams get started. AI systems can process vast datasets and spot trends or risks that humans might miss. Unlike simple scripts, intelligent automation systems learn and adapt.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

User Pilot

MAY 28, 2025

Youve seen great success with your product and want to turn it into a mobile app. Meanwhile, your users churn because they find the app confusing. Userpilot Mobile is a no-code mobile onboarding platform that lets product teams build in-app experiences for mobile apps without waiting on dev support.

Mobile 80

Mobile Pricing Payment Solutions Payments 80

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer acquisition cost. More on that later.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

JANUARY 11, 2024

With so many options out there for consumers, the FinTech onboarding process is crucial for any FinTech company looking to set itself apart. As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. What is FinTech onboarding? to assist customers at all times.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

Frontegg

MAY 27, 2021

The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. This innovative software tool is a proven and tested customer engagement booster. User onboarding is an important part of Product-Led Growth, but Appcues helps SaaS companies take the next step – product adoption.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

User Pilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy? How do you go about it?

Payment Solutions 65

Payment Solutions Mobile Payment Methods Software Review 65

User Pilot

APRIL 16, 2025

This statistic buttresses the importance of personalization during app conversion optimization. First, though, let's explore what app conversion is and how you can determine a good conversion rate for your mobile app. What is an app conversion? What is a good conversion rate for an app?

Payment Solutions 65

Payment Solutions Payment Methods Strategy Mobile 65

Stax

NOVEMBER 21, 2024

Whether you are starting a new online store or looking to grow your existing brick-and-mortar small business, you must make provisions for accepting credit card payments. A study by the Federal Reserve Bank of San Francisco showed that credit cards account for 31% of all payments, significantly more than cash at 18%, and debit cards at 29%.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

User Pilot

MARCH 7, 2022

A smooth onboarding process is like the key to a puzzle. A customer’s payment is typically the finish line of a race. Onboarding customers is crucial to developing a long-term relationship with them and ensuring their loyalty to the business. Customer onboarding helps customers realize the full value of the product.

Onboarding 98

Onboarding Engagement Payment Methods SaaS Payments 98

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. You also need to evolve and adapt at a greater pace than more established peers. Nico: Exactly.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

User Pilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Stax

AUGUST 22, 2024

Digital payments are increasingly becoming the norm. According to Forrester’s data, digital payments are the most used payment method today, with 69% of American adults using them to make payments online. Businesses must therefore adapt and be able to accept such payments.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

Baremetrics

DECEMBER 18, 2019

They meet and onboard every single customer. Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Craft a delightful onboarding experience. This is where onboarding comes in. Fullstory is a great example of technical onboarding, where the main challenge is getting a code snippet installed.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

User Pilot

APRIL 24, 2025

Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

Stax

APRIL 17, 2025

Top upsell strategies include offering advanced features, expanding seat count, and introducing payment processing capabilities. Delivering upgrade prompts through in-app messaging, email automation, and customer success outreach makes the upsell process feel personalized and value-driven.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Intercom, Inc.

MARCH 16, 2021

You can also onboard and educate new customers so they’re set up for success with your product from day one and have all of the information they need to get started and overcome common hurdles, such as configuring your app or installing it on mobile. Onboard new customers. Educate customers on new features.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

User Pilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

SaaS Payments 105

SaaS Payments Trends Payment Methods Payment Solutions 105

Chaotic Flow

OCTOBER 8, 2013

Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. What are the boundaries of your SaaS product? Let them buy!

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

User Pilot

AUGUST 6, 2024

We covered actionable steps to build an effective system that converts users, drives product engagement , and leads to long-term growth. Marketing funnels are designed to attract and educate potential customers. The goal is to create awareness and draw traffic to your website or app. Book a demo to get started today!

SaaS Payments 103

SaaS Payments Metrics Scale Sales Funnel 103

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Userpilot allows you to collect user profile data from product analytics, in-app surveys, and 3rd party applications. Like their age, gender, location, education level, and income.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Neil Patel

AUGUST 6, 2021

Be Proactive With Customer Onboarding. Customer onboarding is one of the most crucial steps to ensuring that a first-time customer becomes a repeat buyer. Onboarding refers to all the steps you take to gain customers’ trust until they become loyal customers. Create a Mobile App. Offer Omnichannel Customer Support.

Payment Methods 145

Payment Methods Payments Payment Solutions Payment Services 145

FastSpring

OCTOBER 13, 2020

Optimize Your Onboarding Process to Deliver Value Quickly. Onboarding is your opportunity to teach a new customer how to successfully use your product. The more you invest in your onboarding process, the more retention you will see over time. And don’t be afraid to revisit your onboarding process on a regular basis.

Retention 148

Retention Payment Features Payment Methods Social Media 148

User Pilot

DECEMBER 17, 2020

User feedback comes in all shapes and sizes: chat logs, support tickets, social media, in-app, email, public comments, reviews, even analytics and more. You need different methods and tools for collecting (i) in-app feedback from users , (ii) out of app feedback from users and (iii) feedback from the public. Source: awario.com.

Payment Solutions 98

Payment Solutions Payment Methods Social Media SaaS Payments 98

Valuize Consulting

NOVEMBER 25, 2024

For example, the scenario featured in this guide looks at a situation where a SaaS company investing in a personalized onboarding program assumes $250,000 in additional revenue over five years. Example: Implementing a new customer education platform may have significant upfront expenses. What is the business case for the initiative?

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52